Part-time Customer service Jobs in Dallas, TX

Last updated: 13 hours ago

Promoted

Customer Service Rep

GuideWellIrving, TX, United States

$75,039.00 yearly

WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30+ years of experience building unique benefit solutions and managing customized health plans.The Customer Service ...Show moreLast updated: 13 days ago

Promoted

Part-Time Customer Service Rep

Westlake ServicesDallas, TX, United States

$15.00–$18.43 hourly

No Previous Experience Required!.Entry Level to a New Career Path!.Ramp Up From Entry Level by Promotion (Based on Performance) Within 6 Months and Earn Potential Bonus Up to $1,050 Monthly!.This i...Show moreLast updated: 13 days ago

Customer Service Representative

EAGLES EIGHT ELEVEN LLCDallas, TX, US

$16.00 hourly

Part-time

CUSTOMER SERVICE REPRESENTATIVE PART TIME 25 HOURS PER WEEK.ABOUT US : Founded in 1972 and family owned, Sunbeam Foods, Inc. We offer fresh produce, dairy products, frozen foods, canned goods, and a...Show moreLast updated: 30+ days ago

Promoted

Customer Service Associate

Zips Car WashDallas, TX, US

$13.00 hourly

Part-time

Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 3541 Forest Lane, Dallas, TX, is the perf...Show moreLast updated: 30+ days ago

Promoted

Alterations Customer Service Representative

David's BridalDallas, TX, United States

Part-time

Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply. At David's Bridal, we empower our customers and our employee...Show moreLast updated: 2 days ago

CUSTOMER SERVICE REP

UhaulTX, United States

Part-time

Are you an enthusiastic, highly motivated person that would love to start your career in the retail industry with U-Haul?. If you are looking for an excellent opportunity that will allow you to grow...Show moreLast updated: 2 days ago

Promoted

Bank Customer Care Agent

ValorVIPDallas, TX, United States

$13.10–$17.25 hourly

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show moreLast updated: 27 days ago

Promoted
New!

CUSTOMER SERVICE REPRESENTATIVE (CSR)

Realm HealthDallas, TX, United States

$28.00–$42.00 hourly

Full-time +1

We are the fastest growing affordable healthcare solution servicing America’s transportation industry.It's our promise! Realm Health delivers easy-to-access and truly affordable healthcare on your ...Show moreLast updated: 13 hours ago

Customer Service Representative

Ea Agency / Symmetry Financial GroupIrving, TX, US

$100,000.00 yearly

Quick Apply

Must be authorized to work in the US, no work visa offered at this time.WE ARE LOOKING FOR MOTIVATED AND GOOD PEOPLE! What Makes US Different? LEADS LEADS LEADS - WE HAVE LEADS! START OUT AT ...Show moreLast updated: 30+ days ago

Promoted

Customer Service Rep

WebTPA Employer Services, LLCIrving, TX, United States

$75,039.00 yearly

Full-time +1

Customer Service Associate

WalgreensDALLAS, Texas, US

Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...Show moreLast updated: 30+ days ago

Part Time Retail Customer Service

EZCORPDallas, TX

$14.00 hourly

Part-time

Pay range is based on experience from $13.We want you to join us for a career not a job.At EZCORP we are looking for Part-Time Customer Service Team Member to lead the way today and to step into gr...Show moreLast updated: 30+ days ago

Customer Service Representative

U-HaulDallas, Texas

Ferguson Rd, Dallas, Texas 75228 United States of America.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service...Show moreLast updated: 6 days ago

Promoted

Insurance Customer Service Representative

Allstate - McKee AgencyDallas, TX, US

Full-time +1

Our office is rapidly growing and we are looking to hire the right individual to fit right into our company.We are currently seeking to fulfill a part-time or full-time position.Our Customer Servic...Show moreLast updated: 11 days ago

Customer Service Representative / Customer Advocate

The Philanthropy WorkshopIrving, Texas, United States

$24.00 hourly

NEW • Customer Care Advocate Position.A Customer Care Advocate is the customer's biggest champion and makes the process of buying and / or selling a car simple, seamless, and unforgettable.We're looki...Show moreLast updated: 30+ days ago

Customer Service Rep

Burnett’s StaffingIrving, TX

$17.00–$19.00 hourly

Our client in Irving, TX is looking to hire a Part-time Customer Service Representative for their team! The Customer Service Representative will be handling inbound customer calls, performing data ...Show moreLast updated: 30+ days ago

Customer Service Rep

GuideWellIrving, TX, United States

13 days ago

Salary

$75,039.00 yearly

Job description

Job Description

Get To Know Us!

WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30+ years of experience building unique benefit solutions and managing customized health plans.

What is your impact?

The Customer Service Representative is responsible for handling inbound customer calls from both providers and members. They are to ensure that the highest level of service is provided no matter what the question or concern.

Key position details :

In office at 6535 SH-161 S, Irving Texas 75039
18.00 per hour + Benefits
Full time position
Training Hours : Monday to Friday 8 : 00am to 4 : 30pm
Work Hours : Monday to Friday between the hours of 7 : 00am to 7 : 00pm

What Will You Be Doing :

The essential functions listed represent the major duties of this role, additional duties may be assigned.

Answer questions from providers and members about benefits and eligibility, while ensuring communication remains courteous and respectful at all times.

Maintain a high accuracy level by providing complete and accurate information at all times.

Document notes of each call to ensure all information is saved correctly.

Abide by all Customer Service Goals as set by the Manager of the department.

Ensure adherence of Customer Service metrics :

Average monthly After Call Work (AUX) time

Average monthly hold time

Average monthly staff time

Average monthly talk time

Average monthly quality

Handle call backs and escalations :

Escalate calls to the necessary department when appropriate.

Make callbacks to customers as needed.

Qualifications :

0-1 years related work experience

Inbound call center experience in the health insurance industry.

High school diploma or GED

Excellent verbal and written communication skills are required.

Qualified candidates should have a professional phone voice.

Must possess good, basic computer and typing skills.

Able to demonstrate proficiency in Microsoft Office (specifically Word, Excel and Outlook)

What We Can Offer YOU!

To support your wellbeing, comprehensive benefits are offered. As a WebTPA employee, you will have access to :

Medical, dental, vision, life and global travel health insurance

Income protection benefits : life insurance, Short- and long-term disability programs

Leave programs to support personal circumstances.

Retirement Savings Plan includes employer contribution and employer match

Paid time off, volunteer time off, and 11 holidays

Additional voluntary benefits available and a comprehensive wellness program

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for interns and part-time employees may differ.

General Physical Demands :

Sedentary work : Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.

We are an Equal Opportunity / Protected Veteran / Disabled Employer committed to creating a diverse, inclusive and equitable culture for our employees and communities.

About Us

At GuideWell, we are committed to making diversity, equity and inclusion part of everything we do. We believe in hiring people who represent the communities we serve while creating a workplace that encourages a sense of belonging for everyone, no matter who you are or where you come from.

From students to former military to seasoned professionals, our family of mission-based companies are stronger because of the unique talents and skills of our employees. We believe everyone's contribution has the power to help people and communities achieve better health. Find your new team today.

About the Team

We're proud to be named a Top Workplaces 2020 employer by The Dallas Morning News and the San Antonio Express-News for a second year in a row. We're even more proud of the hard work, passion and commitment that our amazing team of employees put in day after day in order to make this achievement happen. This is what makes WebTPA a family.