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Part-time Customer service Jobs in El Monte, CA

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Customer service • el monte ca

Last updated: 19 hours ago

Customer Service Coordinator

Astrophysics Inc.City of Industry, CA, United States
Full-time

X-Ray security inspection systems, dedicated since 2002 to making the world safer through advanced screening technology.Our systems protect critical infrastructure in over 150 countries, serving ai... Show more

Customer Service Representative

PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLCSOUTH EL MONTE, CA, US
$18.00 hourly
Part-time

Do you have Call Center experience? .Are you fluent in English and Spanish?.Do you have Customer Service experience?.Please take advantage of this wonderful opportunity in our El Monte office.We ar... Show more

Customer Service Associate

BLISS Car WashCovina, California, United States
$16.90 hourly
Full-time +1
Quick Apply

Customer Service Associate (Full & Part Time) – $500 Sign-On Bonus.At BLISS car wash, this is not just a job—it’s an opportunity to grow, earn, and be part of a high-energy team.We create smile... Show more

Customer Service Representative

Citadel OutletsCommerce, CA, USA
$17.50 hourly
Full-time
Quick Apply

The number one outlet center in the LA area is hiring qualified Customer Service Representatives to provide exceptional 5 Star Customer Service to ensure customers enjoy a great shopping experience... Show more

Customer Service (Remote)

Path ArcWest Covina, CA, US
Remote
Full-time
Quick Apply

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly sol... Show more

Customer Service Representative

Aire ServARCADIA, CA, US
$22.00–$24.00 hourly
Full-time

Customer Service Representative – HVAC.Aire Serv of Pasadena – Arcadia, CA.Are you great with people, organized under pressure, and naturally good at keeping things moving?.Aire Serv of Pasadena is... Show more

Customer Service Rep

Premier Staffing SolutionHacienda Heights, CA, US
Full-time

Position Summary: This position will professionally respond and interact with customers using various means of communication, (phone, or email).This role will be responsible for a high volume of in... Show more

Customer Service Lead

Johnson Service GroupAzusa, CA, US
$20.00–$25.00 hourly
Full-time
Quick Apply

JSG is hiring a Customer Service Lead (Management Trainee)- Automotive Recent Grads are welcome to apply with our client in Azusa, CA.Learn all customer service, branch manager, and company related... Show more

Customer Service Supervisor

Ganahl Lumber CoPasadena, CA, US
Full-time
Quick Apply

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions.Additionally, Ganahl L... Show more

Customer Service Rep

TradeJobsWorkforce90063 East Los Angeles, CA, US
Full-time

We’re seeking a motivated Customer Service Rep, where you will learn company products and services to better assist others, coordinate with other departments when needed, and handle orders, shipmen... Show more

 • Promoted

Customer Service Lead

Vallarta SupermarketsDuarte, California, United States
$20.70–$25.40 hourly
Full-time +1
Quick Apply

Join the Vallarta Supermarkets Family!.At Vallarta Supermarkets, we’re more than just a grocery store, we’re a vibrant part of the communities we serve.We’re seeking friendly, service-oriented indi... Show more

Customer Service Representative

SUNNY DISTRIBUTOR INC.City of Industry, CA, US
Full-time
Quick Apply

Sunny Health & Fitness is an industry leading health and exercise-centric lifestyle brand that is dedicated to cultivating and empowering those within the fitness community.We believe fitness s... Show more

Customer Service NVOCC

UMAX ShippingCity of Industry, CA, US
$18.00–$25.00 hourly
Full-time

We as a freight forwarder /  NVOCC are seeking a.Customer Service Representative.In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, an... Show more

Customer Service Representative

Premier AquaticsWhittier, CA, US
$17.50–$20.50 hourly
Part-time
Quick Apply

PART-TIME/HOURLY TEAM MEMBERS ELIGIBLE FOR RAISE AFTER EVERY 60 SHIFTS.As a Customer Service Representative, you will serve as the main contact for the public swimmers and the families participatin... Show more

 • New!

Customer Service

Morphius CorpRosemead, CA, US
Full-time
Quick Apply

We are a rapidly growing company that has more clients than we can see.We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.W... Show more

Remote Customer Service Sales

HMG CareersCommerce, California
$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

Retail Customer Service Associate

FedExPasadena, California, US
$19.70–$23.17 hourly
Full-time

POSITION SUMMARY:  </strong></strong></p><p>The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anti... Show more

Customer Service

KFCPasadena, CA, US
Full-time

The Team Member plays a vital role in delivering the KFC brand experience by providing excellent guest service, preparing high-quality food, maintaining a clean and safe restaurant environment, and... Show more

Customer Service Representative

Fiesta Auto InsuranceLA PUENTE, CA, US
$50,000.00–$75,000.00 yearly
Full-time +1

Fiesta Auto Insurance G&P Hiring: Immediate Opening for a Highly Skilled Customer Service Representative.With locations in over 50 cities across California, we are proud to serve our communities wi... Show more

Customer Service/Sales

Home Depot (Retail)Montebello, CA, United States
$20.00–$23.00 hourly
Full-time

Customer Service/Sales | Home Depot.Position Purpose: Contractors' Warehouse Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs... Show more

People also ask
Customer Service Coordinator

Customer Service Coordinator

Astrophysics Inc.City of Industry, CA, United States
30+ days ago
Job type
  • Full-time
Job description

Astrophysics Inc. is a global leader in X-Ray security inspection systems, dedicated since 2002 to making the world safer through advanced screening technology. Our systems protect critical infrastructure in over 150 countries, serving airports, government buildings, military bases, and more. We are a fast-growing, dynamic company seeking a Customer Service Coordinator to join our headquarters in City of Industry, CA.

Job Summary:

The Customer Service Coordinator serves as the first point of contact for all incoming service inquiries, directing customer calls and emails to the appropriate technician. This role is essential in ensuring prompt, accurate communication and maintaining a positive customer experience. The representative supports the service team by managing claims, following up with customers, and tracking resolution progress.

Essential Functions:

  • Manage daily customer service operations, receiving and directing customer inquiries by phone and email to the appropriate technician or internal team.
  • Collect and document essential customer information, including serial numbers, contact details, and a summary of the issue.
  • Enter and manage service claims in HubSpot CRM, ensuring accuracy and timely updates.
  • Follow up on open claims and provide customers with updates until resolution is reached.
  • Monitor and respond to incoming emails, ensuring all communication is timely and professional.
  • Conduct follow-up calls and surveys after installations or service visits to gather customer feedback.
  • Process service claims and orders ensuring timely closure of claims, escalating delays when necessary.
  • Make and manage a high volume of calls while maintaining professionalism and customer focus.
  • Submit regular reports to management summarizing claim activity, response times, and customer feedback.
  • Collaborate with team members and technicians to streamline internal communication and improve service response time.
  • Monitor service performance and maintain key metrics, preparing routine reports to support operational visibility.
  • Provide timely feedback to management on service failures and customer concerns.
  • Follow all applicable Quality Management System documents (ISO9001:2000); work in compliance with the Quality Policy and to ensure that the Quality Objectives are met.

Education and Experience:

  • Associate’s Degree or equivalent.
  • 0-2 years of related experience.
  • Equivalent combination of education and experience.
  • Bilingual in Spanish is a plus.
  • Previous customer service experience in a call center or technical environment preferred.
  • Proficiency with CRM platforms such as HubSpot.
  • Strong verbal and written communication skills.
  • Excellent organizational and follow-up abilities.
  • Fast and accurate typing skills.

Position Type/Expected Hours of Work:

  • Non-exempt
  • Full-Time
  • Hours: 8am – 5pm
  • (Hours subject to change depending on the needs of the business)

Benefits & Perks:

  • Excellent medical, dental and vision benefits
  • 401K plan with 4% employer match
  • 11 paid holidays, 10 PTO days
  • Free donuts on Fridays, company luncheons and year end party!

Be part of a meaningful security mission with opportunities for personal and professional growth and development. Join our Astrophysics family today!

Equal Opportunity Employer

Astrophysics Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. For accommodation requests, please contact Human Resources at (909) 598-5488.