Customer service Jobs in Hialeah fl

Job Description

Job Description

Join Florida One Insurance as a Full-Time Customer Service Representative and immerse yourself in a vibrant, customer-centric environment that values your contributions. Experience the thrill of being part of a professional team dedicated to solving real problems for our clients, all while earning a competitive salary between $46,200 and $65,500 annually. This onsite role offers not just a job, but the chance to grow in a flexible, energetic workplace built on integrity and empathy.

At Florida One Insurance, we foster a culture where your voice matters and your efforts are recognized. You can get great benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off. If you're hungry for success and eager to make an impact, this is the perfect opportunity to elevate your career in the insurance industry. Come be a part of something special!

A little about Florida One Insurance

With over 10 years of experience in the industry, we are dedicated to providing personalized coverage tailored to meet your unique needs. At Florida one insurance agency, we understand that every driver is different. Our team of knowledgeable agents is committed to helping you navigate the complexities of auto insurance, ensuring you have the right protection at the best possible price. We pride ourselves on our exceptional customer service and are always here to answer your questions and address your concerns. Our Mission : Our mission is to empower our clients with the knowledge and resources they need to make informed insurance decisions. We strive to build lasting relationships based on trust and transparency, guiding you every step of the way.

Your day to day as a Customer Service Representative

As a Full-Time Customer Service Representative at Florida One Insurance, your day will start with a proactive approach by checking emails, responding to urgent messages, and reviewing our sales pipeline in the CRM. Mornings will be dedicated to reaching out to new leads, following up with prospects, and resolving customer inquiries through phone calls, emails, or live chat. After addressing immediate needs, you'll shift your focus to nurturing relationships with existing customers, conducting engaging product demos, and identifying opportunities to close deals.

Throughout the day, you'll meticulously track all interactions, update customer records, and ensure timely follow-up actions are scheduled. This role requires a balanced skill set, as you will be tasked with delivering exceptional customer service while driving sales and achieving targets, putting your problem-solving abilities and customer-centric approach to the test in a dynamic insurance environment.

Would you be a great Customer Service Representative?

To thrive as a Full-Time Customer Service Representative at Florida One Insurance, a diverse skill set is essential. Strong communication skills, both verbal and written, are critical for effectively engaging with clients and addressing their needs promptly. An empathetic approach will help you connect with customers and understand their challenges, enhancing your ability to deliver tailored solutions.

Excellent organizational skills will enable you to manage your time efficiently, balancing multiple tasks such as following up with leads and nurturing existing relationships. Additionally, a proactive problem-solving mindset is crucial for overcoming obstacles and finding innovative ways to enhance the customer experience. Finally, adaptability and a willingness to learn will position you for success in a fast-paced environment where flexibility and forward-thinking are vital.

By embodying these skills, you will contribute significantly to the company's commitment to customer-centricity and integrity.

Join our team today!

So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!