Provides superior service to bank customers by performing banking transactions, opening new accounts and expanding customer relationships.
Maintains and balances a cash drawer, performs ATM and assi...Show moreLast updated: 10 hours ago
Promoted
New!
CUSTOMER SERVICE AGENT
UPSFL, United States
Full-time +1
UPS is hiring individuals to work as Customer Service Associates to fill Part-Time, Full-Time and seasonal positions.Multiple shifts are available from morning to night and no experience is require...Show moreLast updated: 12 hours ago
Promoted
CUSTOMER SERVICE REPRESENTATIVE
ClearstreamFL, United States
Part-time
We are looking for a highly motivated, organized and detail oriented customer service representative.We are an independent insurance agency selling insurance and financial services for a major carr...Show moreLast updated: 4 days ago
Promoted
ALTERATIONS CUSTOMER SERVICE REPRESENTATIVE
David's Bridal, LLC.FL, United States
Part-time
Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employee...Show moreLast updated: 4 days ago
Promoted
PROFESSIONAL CUSTOMER SERVICE REPS!
Dsg Call CenterFL, United States
$9.00–$13.00 hourly
Full-time +1
SENIOR LEVEL CUSTOMER SERVICE REPS!!.Growing, fast-paced company looking for professional, senior level customer service representatives! We just set appointments! NO SALES!.We have morning and eve...Show moreLast updated: 4 days ago
Customer Service Associate
WalgreensNORTH MIAMI, Florida, US
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...Show moreLast updated: 30+ days ago
Promoted
CUSTOMER SERVICE REPRESENTATIVE - FT
Avis Budget GroupFL, United States
$15.00 hourly
Full-time +1
Monthly Commission Opportunity.Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join ...Show moreLast updated: 4 days ago
Promoted
Customer Service Representative - Onsite
Teleperformance USAHialeah, FL, US
Full-time +1
Teleperformance is a global, digital business services company.We deliverthe most advanced, digitally poweredbusiness services to help the worldsbest brands streamline their business inmeaningful a...Show moreLast updated: 1 day ago
Customer Relations - Part-Time
Bass Pro ShopsSt Johns County, FL
Part-time
The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, p...Show moreLast updated: 30+ days ago
Promoted
Alterations Customer Service Representative
David's BridalCoral Gables, FL, United States
Part-time
Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employee...Show moreLast updated: 4 days ago
Customer Service Representative
U-HaulMiami, Florida
Part-time
NW 36th St, Miami, Florida 33142 United States of America.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service...Show moreLast updated: 30+ days ago
Customer Service Associate
Wawa Inc. (210515330)Store Miami, FL
Part-time
The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register du...Show moreLast updated: 30+ days ago
PART-TIME CUSTOMER SERVICE REPRESENTATIVE
Liberty Savings Bank FSBFL, United States
10 hours ago
Job type
Part-time
Job description
Job Type
Part-time
Description
Provides superior service to bank customers by performing banking transactions, opening new accounts and expanding customer relationships.
Essential Functions :
Maintains and balances a cash drawer, performs ATM and assists with end of night balancing.
Receives, posts, pays out funds, balances and proofs customer accounts.
Opens new accounts for checking, savings, business accounts, IRA, etc.
Identifies customer needs and recommends specific products and / or services by use of CNA process.
Expands customer relationships by making appropriate referrals, such as investments, mortgage and commercial loans and handling consumer loans by taking applications and assisting with processing.
Maintains and balances cash drawer.
Accepts and posts credit card and loan payments and payoffs.
Performs account research and problem solving as needed.
Cross-trains in other areas of the financial center, such as ATM, Vault, Savings Bonds, Safe Deposit, Wire Transfers, other ancillary services and assists with opening and closing financial center.
Contributes to the achievement of financial center sales / service goals by meeting / exceeding individual goals.
Upholds customer satisfaction by supporting external and internal customers and answering questions / requests in a timely manner.
Maintains customer confidence and protects operations by following the Privacy Policy and keeping information confidential.
Complies with the bank procedures and follows regulatory / operational / security guidelines. Adheres to the Check Handling Agreement. Successful Mystery Shop scores. Minimal bank monetary losses.
Secondary Functions :
Makes tele-consulting as necessary.
Provides support by performing clerical duties, such as answering telephone, maintaining accurate records, faxing, copying and filing.
Contributes to the team effort by performing other job-related duties as assigned.
Requirements
Standards :
Proficient in technical processing of all phases of the CSR I position (transactions, opening / closing, new accounts opening, savings, DDA, Commercial DDA, CDs, IRA's, balancing ATM, Safe Deposit processing), balances at 90% or better and assist in finding outages as evidenced by management observation and balancing documentation.
Embraces the ASK program and strives to achieve personal sales goals (referrals) as evidenced by sales reports and tracking forms.
Demonstrates proficiency with ERB process through audit of the CNA folders.
Demonstrates excellent customer service / sales skills both in person and on telephone as evidenced by management observation.
Good understanding of all areas of compliance regulations (Reg. CC, Reg. E, TISA, Privacy Act, BSA, etc.) as evidenced by absence of regulation violations.
Must have completed and passed all mandatory training sessions, classroom, CBT and self-study as scheduled by manager within specified timelines or as classes are available.
Answers calls within 3 rings and returns phone calls or follows up on requests and / or questions within 24-hours.
Maintains regular attendance and punctuality as evidenced by attendance records.
Proficient in consumer loan processing (application and basic processing) as evidenced by minimal errors reported by Consumer Lending Quality Control and management observation.
Physical Demands :
Talking-Ability to express or exchange ideas by means of the spoken word.
Hearing-Ability to receive detailed information through oral communication.
Seeing-Ability to view a computer screen for an extended period of time and / or identify individuals visually.
Standing-Ability to stand on feet for long periods of time.
Walking-Ability to use feet and legs to move from one place to another specifically in narrow / confined spaces.
Finger dexterity-Ability to work with fingers for handling coins or other small objects and use a keyboard.
Reaching-Ability to extend hand / arms in any direction to move / handle objects.
Lifting-Ability to lift and / or move up to 25 pounds.
Knowledge, Skills and Abilities :
High school diploma or equivalent required.
Minimum 1 year customer service or cash handling experience / skills required.
Able to communicate with individuals at all levels, provide superior customer service, and work well with others is required.
Able to demonstrate a professional courteous manner, present a well-groomed, business-like appearance and use proper telephone etiquette / grammar is required.
Able to work a flexible schedule and skills in accuracy, cash handling, and math are required.
Basic computer skills and the ability to learn industry-related software are required.