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Part-time Customer service Jobs in Miami Gardens, FL

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Customer service • miami gardens fl

Last updated: 7 days ago
Customer Service Representative

Customer Service Representative

AloricaHialeah, FL, United States
Full-time
Position : Customer Service Representative.Location : 15001 NW 79 CT Miami Lakes, FL 33016.Terms : Full-time ; Minimum 1 year customer service experience required. At Alorica, we’re redefining what it ...Show moreLast updated: 30+ days ago
Customer Service Associate

Customer Service Associate

Southeastern GrocersMIAMI LAKES, FL, US
Full-time
The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines,...Show moreLast updated: 22 days ago
customer service Representative

customer service Representative

U-HaulHollywood, Florida
Part-time
S State Rd 7, West Park, Florida 33023 United States of America.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer S...Show moreLast updated: 7 days ago
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Customer Service Representative

Customer Service Representative

AloricaHialeah, FL, United States
30+ days ago
Job type
  • Full-time
Job description

Position : Customer Service Representative

Location : 15001 NW 79 CT Miami Lakes, FL 33016

Terms : Full-time ; Minimum 1 year customer service experience required

Pay : $15 / hr.

Join Team Alorica

At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within!

But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work.

Job Summary

As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.

Responsibilities

  • Respond to a wide range of customer inquiries, providing support for products, services, and issue resolution.
  • Utilize internal systems to process transactions, troubleshoot issues, and deliver tailored solutions.
  • Stay current on company offerings to recommend appropriate products, services, and promotions.
  • Handle escalations from executive offices, regulatory agencies, and social media as directed.
  • Demonstrate strong knowledge of billing, technical support, and product features to resolve concerns.
  • Protect customer data and company assets while maintaining a clean, professional work environment.
  • Collaborate across departments and communicate clearly to ensure timely, effective issue resolution.

Qualifications

  • Minimum 1 year customer service experience required
  • High school diploma or GED
  • Strong computer navigational skills
  • Familiarity with Microsoft Office applications (Word, Excel)
  • Excellent oral and written communication skills
  • Exceptional listening / comprehension skills
  • Professional and courteous
  • Customer oriented
  • Work Environment

  • Regular work performed in a climate-controlled, call-center environment
  • Ongoing usage of phone and computer systems
  • Physical Demands

  • Constant sedentary work
  • Benefits

  • Health, dental, and vision coverage / HSA
  • PTO
  • Optional daily pay or weekly pay
  • 401K retirement plan
  • Leadership programs
  • Paid training and tuition reimbursement
  • Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
  • Employee assistance program
  • Additional voluntary benefits