Customer service • plano tx
NETS International, a leading provider of telecommunications and IT solutions, is seeking a dedicated and professional.Customer Service Representative.With over four decades of expertise, our organ... Show more
NETS International, a leading provider of telecommunications and IT solutions, is seeking a dedicated and professional.Customer Service Representative.With over four decades of expertise, our organ... Show more
Hybrid Benefits Customer Service Representative (Richardson, TX area) A-Line Staffing is hiring a Hybrid Benefits Customer Service Representative in the Richardson, TX (75081) area.If you’re intere... Show more
If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening i... Show more
Perform duties as front-end manager.Job Description - Requirements.Excellent Customer Service Skills.If you meet these requirements and are interested in being a vital part of our management team, ... Show more
Required Skill: Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e... Show more
Looking for a role that offers greater flexibility?.If you enjoy helping people, staying organized, and delivering excellent customer service, we'd love to hear from you.We're seeking friendly, dep... Show more
Taking care of our customers, our communities and each other.By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 17... Show more
We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a grea... Show more
Involvescollecting, cleaning, and interpreting complex data to uncover trends, patterns, and actionable insights, helping businesses make informed decisions, improve efficiency, and spot growth opp... Show more
Customer Service/Sales | Home Depot.Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance... Show more
Remote Customer Service Specialist  Company: ForgeFit  Location: Remote (U.Full-Time  About ForgeFit  At ForgeFit, we supply premium fitness equipment to gyms, studios, and trai... Show more
This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more
Store 2741565: 7040 W Spring Creek Pkwy, Plano, Texas 75024.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged... Show more
As a member of our Meat Market Team, your role will include setting and maintaining attractive Meat displays and supporting the Meat Market vision.You will ensure a positive company image by provid... Show more
Job Title : Customer Service Representative.Duration : 3+ Months contract (contract to hire).Under the general supervision of the Customer Service Manager, this position requires an individual with... Show more
Customer Service Representative.Join our team and be the welcoming face of our luxury pet resort.Full-Time Customer Service Representative (internally called a Pet Host).NVA Pet Resorts is part of ... Show more
Hybrid flexibility available post-training!.Training Period (First 90 days):.On-site Monday – Friday, 9:00 AM – 6:00 PM.Flexible hybrid schedule (typically a 3-day office / 2-day home split) with h... Show more
The Customer Service Supervisor is responsible for leading and developing a team of Customer Support Representatives while ensuring exceptional customer service, order management accuracy, and oper... Show more
The average salary range is between $ 29,120 and $ 45,389 year , with the average salary hovering around $ 33,523 year .
The average salary range is between $ 27,316 and $ 41,926 year , with the average salary hovering around $ 31,943 year .
Job Overview
NETS International, a leading provider of telecommunications and IT solutions, is seeking a dedicated and professional Customer Service Representative to join our team. With over four decades of expertise, our organisation delivers customized solutions across various industries, and our commitment to customer satisfaction is paramount. This remote full-time role is an excellent opportunity for an individual passionate about providing exceptional support and representing the high standards of NETS International. The successful candidate will be the first point of contact for our clients, playing a crucial role in ensuring a positive customer experience.
The offered salary for this position is between $16.38 and $27.90 USD per hour, commensurate with experience and qualifications.
Responsibilities
As a Customer Service Representative, you will be responsible for a wide range of duties focused on client support and satisfaction. Your primary responsibilities will include:
* Responding to customer enquiries promptly and professionally via phone, email, and digital platforms.
* Providing accurate information regarding our company's telecommunications and IT solutions.
* Resolving product or service problems by clarifying the customer's complaint, determining the cause of the problem, and explaining the best solution to solve the issue.
* Maintaining detailed records of customer interactions, transactions, comments, and complaints within our CRM system.
* Collaborating with internal teams, including technical support and sales, to ensure complex customer issues are resolved efficiently.
* Processing orders, forms, applications, and requests from clients.
* Following established communication procedures, guidelines, and policies to ensure a consistent service standard.
* Identifying and assessing customers’ needs to achieve satisfaction and build sustainable relationships of trust.
Qualifications
We are looking for a candidate with a strong background in customer service and excellent interpersonal skills. The ideal qualifications include:
* Proven experience in a customer support role or a similar client-facing position.
* Exceptional communication and active listening skills, with a professional and courteous telephone manner.
* Strong problem-solving abilities and a talent for de-escalating situations.
* Proficiency in using computers and familiarity with CRM systems is highly desirable.
* Experience within the telecommunications or IT industry would be a significant advantage.
* Ability to multi-task, prioritise, and manage time effectively in a fast-paced environment.
* A strong work ethic and the ability to work both independently and as part of a team.
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