We are an outsourced marketing agency looking for a Full Time Customer Service Trainee to join our.You will work with our Marketing Associates and various product specialists, as well as mid-office...Show moreLast updated: 10 days ago
Promoted
Customer Service Representative
Qualified StaffingRichmond, VA, United States
$17.00 hourly
Full-time
Do you have a passion for customer service? Have you worked in the trades industry, specifically in HVAC, Plumbing, or Electrical? Our client, a five-time Richmond Times Dispatch Top Workplace, is ...Show moreLast updated: 10 days ago
Promoted
Customer Service Supervisor / Coordinator
Holiday BarnRichmond, VA, United States
Full-time
What do we do at Holiday Barn Pet Resorts?.We get the opportunity, every day, to care for, play with, and be an integral part of the lives of thousands of Richmond's pets and their families.Our bus...Show moreLast updated: 8 days ago
Promoted
New!
HVAC Service Technician - Up to $2,500 Signing Bonus!
Doswell Operating GroupRichmond, VA, US
Full-time
UP TO $2,500 SIGNING BONUS FOR QUALIFIED CANDIDATES!.Woodfin - Your Home Team is looking for an experienced HVAC Service Technician to join us! The role of an HVAC Service Technician is to offer co...Show moreLast updated: 12 hours ago
Promoted
CUSTOMER SERVICE ASSOCIATE
Teleperformance USAVA, United States
Full-time
Teleperformance is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaning...Show moreLast updated: 1 day ago
Promoted
Customer Service Registrar
Henrico Doctors' Hospital ForestHenrico, VA, United States
Part-time
Schedule : Monday - Friday 8 : 30am-5pm.Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities.
As a Customer Service Registrar with Henrico Doctors' Hospit...Show moreLast updated: 3 days ago
CUSTOMER SERVICE REPRESENTATIVE
Family DollarRichmond, Virginia
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Family Dollar Customer Service Representative ...Show moreLast updated: 30+ days ago
Promoted
CUSTOMER SERVICE ADVISOR
TradeWrapsVA, United States
Full-time
We're seeking a positive, personable customer service representative for a rewarding career opportunity! You'll connect with new people, tackle tough problems, and raise the bar on an excellent cus...Show moreLast updated: 5 days ago
Customer Service Representative
FYZICAL Therapy and Balance CentersHenrico, VA, US
Full-time
Quick Apply
If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening i...Show moreLast updated: 30+ days ago
Customer Service Representative
A&M VenturesRichmond, VA, US
Full-time
Quick Apply
Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportun...Show moreLast updated: 19 days ago
Promoted
Customer Service Representative
ExidetekRichmond, Virginia
The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs.
This position serves as the main point of cont...Show moreLast updated: 30+ days ago
Promoted
Customer Care Specialist
Insight GlobalRichmond, VA, United States
Full-time
Insight Global is seeking a Customer Support Specialist to deliver outstanding service by assisting customers with account-related inquiries, resolving issues, and ensuring a smooth customer experi...Show moreLast updated: 22 days ago
Promoted
Customer Service Representative
Spade RecruitingVirginia
$55,000.00 yearly
Full-time
Quick Apply
Altig Orlovic (AO) is a leading insurance and supplemental benefits provider.The company provides its clients with value and unbeatable customer service with complete transparency and integrity.Tha...Show moreLast updated: 30+ days ago
Customer Service Associate
Holiday Barn Pet ResortsRichmond, VA, USA
$13.50–$16.00 hourly
Full-time +1
Quick Apply
Do you love cats and dogs? Work with pets every day at our award-winning pet boarding, training, and daycare facility!.Holiday Barn Pet Resorts is looking for a full-time Customer Service Associate...Show moreLast updated: 30+ days ago
Promoted
New!
Customer Service Representative
Automatic Leasing ServiceRichmond, VA, US
$19.00–$20.00 hourly
Full-time
Natural problem-solver who loves making lives easier and people happier? Join our team as a Customer Service Representative! Youll be the main point of contact for our customers, providing prompt, ...Show moreLast updated: 7 hours ago
Customer Service Associate
WalgreensRICHMOND, Virginia, US
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...Show moreLast updated: 30+ days ago
Customer Service Trainee
ECI Consulting GroupDhs, VA, US
10 days ago
Job type
Full-time
Permanent
Job description
We are an outsourced marketing agency looking for a Full Time Customer Service Trainee to join our Falls Church office on a permanent basis.
You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers across our client portfolio.
This role offers you the opportunity to work in a national firm that offers excellent career progression.
Customer Service Trainee Core Responsibilities :
Provide high-quality in-person service to each of our clients
Manage daily client sales transactions and inquiries accurately, within established deadlines, operating within our Standard Operational Procedures
Maintain client confidentiality at all times
Research, follow-up, and resolve client inquiries and problems through effective interaction with clients, customers, and product specialists
Communicates clearly with staff in a timely and professional manner
Identify cross-sell opportunities and escalate to our sales team and product partners in order to close or provide advice to the client
Our company holds four key values :
Leadership : Leadership is not a position or a title, it is action and example. We put our team in front of our own personal gain, we make sure their success is acquired before we look at our own needs
Honesty : If you want to be trusted personally or professionally, you must be honest
Growth : We measure growth by the tenacity in someone's work ethic, which guarantees an outstanding outcome
Professional Development : Professional development comes from a commitment to excellence. "The quality of a person's life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor" - Vince Lombardi
Essential Skills :
Clear written and verbal communication skills
Strong relationship management skills
Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
Business acumen in the marketing, sales, and client relations field is preferred
Must understand and comply with applicable regulations and standard operational procedures
Must ensure that all sales transactions are executed properly and meet compliance guidelines