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Remote Customer service manager Jobs in Birmingham, AL
Customer Service Representative (Remote)
ABC Legal ServicesAlabama (Remote)Senior Service Delivery Manager
TD SYNNEXRemote, AL, USCustomer Service / Travel / Remote
OJALA TRAVELAL, USSenior Customer Service Representative
Genworth FinancialAlabama- Promoted
Customer Service Representative Agent Work From Home - Remote Online Panelists
ApexFocusGroupBirmingham, AL, United States- Promoted
Remote Customer Service Representative
VirtualVocationsBirmingham, Alabama, United StatesEntry Level WFH Customer Service Rep
AO SOUTH - Lisa CassidyBirmingham, AL, USRemote Customer Service Agent - Work at Home
UsaSurveyJobBoardBirmingham, Alabama, United States, 35201Customer Service & Sales Support - REMOTE
Symmetry Financial Group - Gary UyemuraBirmingham, AL, USRemote Bilingual Customer Service Representative
MCI, LCAL, USSurvey Assistant - Customer Service - Work from Home
Work At Home Remotely, JA LLCBirmingham, AL, United States- Promoted
Customer Service Rep - Work From Home
Spade RecruitingBirmingham, ALCustomer Service Representative-Remote (Seasonal)
ConcentrixUSA, AL, Work, at, HomeCustomer Service Associate REMOTE JOB
The Prestressed GroupBirmingham, Alabama, United StatesRemote Bilingual Customer Service Representative
Mass MarketsAL, USCustomer Service Representative - Remote Work - Great Benefits
American Income Life Insurance CompanyBirmingham, AL, USCustomer Service Representative (Remote)
ABC Legal ServicesAlabama (Remote)- Full-time
- Remote
About ABC Legal Services :
ABC Legal Service is proud to be the national leader in filing service of legal documents. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!
We are a team of over 400 with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.
Job Overview :
The Customer Support Specialist addresses and resolves all customer questions and issues and provides the best customer experience possible. This role corrects errors, follows up with process servers, moves orders along and provides information and updates. The Customer Support Specialist works with other teams to ensure all necessary tasks are completed on orders. This customer-focused role requires diplomacy, the ability to think on your feet and keep a cool head while juggling many priorities at once. This position is remote but located in Alabama.
Key Responsibilities :
- Respond to customer support tickets, including answering questions and resolving issues related to existing orders
- Manage high-volume phone calls to assist customers with existing orders and assist new customers with how to place new orders online
- Respond to emails and address questions and concerns from customers, internal department queries relating to orders or payment on orders and process servers in the field
- Document issues in Confluence
- Visit court dockets for information on case filing and occasionally pull filed papers
- Perform other job-related duties as assigned
Qualifications :
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
Starting Pay : $15.00
Schedule : Full-time, Monday thru Friday