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Remote Customer service manager Jobs in Birmingham, AL

Last updated: 2 days ago
Customer Service Representative (Remote)

Customer Service Representative (Remote)

ABC Legal ServicesAlabama (Remote)
$15.00 hourly
Remote
Full-time
ABC Legal Service is proud to be the national leader in filing service of legal documents.We are growing and are looking for talented new team members to support our growth and solve exciting chall...Show moreLast updated: 30+ days ago
Senior Service Delivery Manager

Senior Service Delivery Manager

TD SYNNEXRemote, AL, US
Remote
Full-time
If you enjoy wearing many hats,.Senior Service Delivery Manager.This role serves the business in various capacities including leader, change agent, strategic consultant, program manager, subject ma...Show moreLast updated: 30+ days ago
Customer Service / Travel / Remote

Customer Service / Travel / Remote

OJALA TRAVELAL, US
Remote
Quick Apply
Join Our Growing Team as a Travel Agent! We are a full-service agency specializing in upscale tours and vacation packages from hundreds of vendors, serving clients nationwide.If you’re excite...Show moreLast updated: 17 days ago
Senior Customer Service Representative

Senior Customer Service Representative

Genworth FinancialAlabama
$66,400.00 yearly
Remote
Full-time
At Genworth, we empower families to navigate the aging journey with confidence.We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet fam...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative Agent Work From Home - Remote Online Panelists

Customer Service Representative Agent Work From Home - Remote Online Panelists

ApexFocusGroupBirmingham, AL, United States
$750.00 weekly
Remote
Full-time +1
Now accepting applicants for Focus Group studies.Earn up to $750 per week part-time working from home.Must register to see if you qualify. No customer service representative agent experience needed....Show moreLast updated: 2 days ago
  • Promoted
Remote Customer Service Representative

Remote Customer Service Representative

VirtualVocationsBirmingham, Alabama, United States
Remote
Full-time
A company is looking for a Customer Service Representative- Remote.Key ResponsibilitiesHandle inbound and outbound phone calls to educate customers on warranty-related inquiriesAnticipate customer ...Show moreLast updated: 21 days ago
Entry Level WFH Customer Service Rep

Entry Level WFH Customer Service Rep

AO SOUTH - Lisa CassidyBirmingham, AL, US
Remote
Quick Apply
Remote!! Please Note : We are currently only hiring U.United States with a social security # (US Only).We are not hiring in New York and Massachusetts. Join Our Legacy of Helping Middle-Income Famili...Show moreLast updated: 27 days ago
Remote Customer Service Agent - Work at Home

Remote Customer Service Agent - Work at Home

UsaSurveyJobBoardBirmingham, Alabama, United States, 35201
Remote
Work from Home Survey Taker (Side Gig).We are looking for people who are motivated to participate in paid research across the country and local areas. UK Market Research Panel Today.You have two opt...Show moreLast updated: 21 days ago
Customer Service & Sales Support - REMOTE

Customer Service & Sales Support - REMOTE

Symmetry Financial Group - Gary UyemuraBirmingham, AL, US
$100,000.00 yearly
Remote
Quick Apply
Are you ready for a career and not just a job? Are you looking to build a business that earns you system generated income? Are you looking for a proven turnkey system that delivers consistent...Show moreLast updated: 30+ days ago
Remote Bilingual Customer Service Representative

Remote Bilingual Customer Service Representative

MCI, LCAL, US
$17.00–$18.00 hourly
Remote
LOCAL REPRESENTATIVE : Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regu...Show moreLast updated: 30+ days ago
Survey Assistant - Customer Service - Work from Home

Survey Assistant - Customer Service - Work from Home

Work At Home Remotely, JA LLCBirmingham, AL, United States
Remote
Part Time Jobs Work From Home - Data Entry Clerk - Customer Service Representatives .Thank you for your interest! Come check out various ways to work from home online either Full Time or Part Time,...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Rep - Work From Home

Customer Service Rep - Work From Home

Spade RecruitingBirmingham, AL
Remote
Full-time
Quick Apply
We are the only 100% union label supplemental benefits company in the world.With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both...Show moreLast updated: 30+ days ago
Customer Service Representative-Remote (Seasonal)

Customer Service Representative-Remote (Seasonal)

ConcentrixUSA, AL, Work, at, Home
Remote
Full-time
Customer Service Representative-Remote.Seasonal) works from home and interfaces with customers via inbound / outbound calls and / or via the Internet. This position provides customer service support and...Show moreLast updated: 30+ days ago
Customer Service Associate REMOTE JOB

Customer Service Associate REMOTE JOB

The Prestressed GroupBirmingham, Alabama, United States
Remote
Customer Service Associate that will be the liaison between our company and its current and potential customers.The successful candidate will be able to accept ownership for effectively solving cus...Show moreLast updated: 30+ days ago
Remote Bilingual Customer Service Representative

Remote Bilingual Customer Service Representative

Mass MarketsAL, US
$17.00–$18.00 hourly
Remote
WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?.This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each w...Show moreLast updated: 30+ days ago
Customer Service Representative - Remote Work - Great Benefits

Customer Service Representative - Remote Work - Great Benefits

American Income Life Insurance CompanyBirmingham, AL, US
Remote
Quick Apply
We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years! The Company is expanding in our territo...Show moreLast updated: 30+ days ago
Customer Service Representative (Remote)

Customer Service Representative (Remote)

ABC Legal ServicesAlabama (Remote)
30+ days ago
Salary
$15.00 hourly
Job type
  • Full-time
  • Remote
Job description

About ABC Legal Services :

ABC Legal Service is proud to be the national leader in filing service of legal documents. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!

We are a team of over 400 with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.

Job Overview :

The Customer Support Specialist addresses and resolves all customer questions and issues and provides the best customer experience possible. This role corrects errors, follows up with process servers, moves orders along and provides information and updates. The Customer Support Specialist works with other teams to ensure all necessary tasks are completed on orders. This customer-focused role requires diplomacy, the ability to think on your feet and keep a cool head while juggling many priorities at once. This position is remote but located in Alabama.

Key Responsibilities :

  • Respond to customer support tickets, including answering questions and resolving issues related to existing orders
  • Manage high-volume phone calls to assist customers with existing orders and assist new customers with how to place new orders online
  • Respond to emails and address questions and concerns from customers, internal department queries relating to orders or payment on orders and process servers in the field
  • Document issues in Confluence
  • Visit court dockets for information on case filing and occasionally pull filed papers
  • Perform other job-related duties as assigned

Qualifications :

  • High school diploma or GED required; 1-3 years of customer support or call center experience assisting customers over the phone
  • Technology Driven; Experience using computer programs such as Microsoft Outlook, Excel and Word, PDF Editor and phone systems preferred
  • Document manipulation experience
  • Ability to read, write, and speak English
  • Ability to transcribe information, review an order, investigate issues and implement solutions
  • Ability to perform repetitive tasks with accuracy
  • Ability to maintain a high level of work product in often stressful situations
  • Ability to anticipate issues and circumvent them
  • Ability to implement new processes and changes and improve performance
  • Typing speed of at least 55 wpm
  • We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

  • Health, Dental, Vision insurance
  • 401(k)
  • Disability insurance
  • Employee assistance program
  • Paid time off
  • Referral program
  • Starting Pay : $15.00

    Schedule : Full-time, Monday thru Friday