Customer service receptionist Jobs in San Diego, CA

We are seeking a dedicated and friendly Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing support via phone, email, or chat. The ideal candidate will have strong communication skills, a passion for helping others, and the ability to handle a variety of customer inquiries in a fast-paced environment.

Key Responsibilities :

• Assist customers with inquiries, concerns, and product / service-related issues
• Provide information about products, services, and company policies
• Resolve complaints and issues in a professional and timely manner
• Process orders, returns, and exchanges accurately
• Document customer interactions and maintain records
• Collaborate with other departments to address customer needs
• Follow up with customers to ensure satisfaction