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Customer service representative Jobs in Grand Rapids, MI

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Customer service representative • grand rapids mi

Last updated: 3 hours ago

Customer Service Representative - (FT)

Dal-TileGrand Rapids, Michigan, United States
Full-time
Quick Apply

Dal-Tile is currently seeking an exceptional Customer Service Representative II to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support, such... Show more

Customer Sales & Service Representative

Applied Industrial TechnologiesWyoming, MI, US
Full-time

Customer service professionals—don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding co... Show more

Remote Customer Service Representative – Product Testing

GLOCPACutlerville, Michigan
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Proactive Service Representative

Stiles BrandWyoming, MI, United States
Full-time

Proactive Service Representative.Position Summary The Proactive Service Representative (PSR) is a specialized field role focused on delivering planned, high-value service engagements.This position ... Show more

Customer Service Representative

Grand Traverse ContainerGrand Rapids, MI, USA
$22.00 hourly
Full-time
Quick Apply

Maintain effective customer relations through prompt and efficient service, exercising judgment necessary to process customer orders, work with customers on forecast accuracy, and schedule delivery... Show more

Sales and Customer Service Representative Remote

HMG CareersKentwood, Michigan
$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

Customer Service

KFCKENTWOOD, MI, US
Full-time

We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a grea... Show more

Customer Sales & Service Representative

DTS Fluid Power, LLCGrandville, MI, US
Full-time

When you work with us, you can expect brand-name components, competitive pricing, and fast, responsive design integration.From electrification to engineered electronic and hydraulic systems and hyd... Show more

Remote Customer Service Representative – TurboTax

TurboTaxKentwood, Michigan
$24.00 hourly
Remote
Full-time

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more

Weekend Front Desk Customer Service Representative

Goldfish Swim School - Grand RapidsGrand Rapids, MI, US
Part-time

Smile… it’s a small action that makes a big difference!.We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! We desire to maintai... Show more

Customer Service Representative

Circle KComstock Park, Michigan, United States of America
Part-time

Store 4706208: 4811 W River Dr NE, Comstock Park, Michigan 49321.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be chall... Show more

Customer Service Representative - Help Desk

MaximusGrand Rapids, MI, US
$21.00 hourly
Full-time

Essential Duties and Responsibilities: - Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices.Install, configure, maintain, and support deskto... Show more

 • New!

Remote Customer Service Representative $45 per hour

GL1Wyoming, Michigan
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Customer Service Representative

7-ElevenJenison, Michigan, United States
$13.75 hourly
Full-time +1
Quick Apply

Cashier (Customer Service Representative)- Retail Sales.Do you want to become a big part of the reason why customers continually return to Speedway? Are you looking for an exciting fast-paced work ... Show more

Remote Service Representative

HorizonremotecareersGrand Rapids, Michigan, United States
Remote
Full-time
Quick Apply

We are seeking motivated and customer-focused individuals to join our remote team.In this role, you will assist clients with inquiries, coordinate personalized arrangements, manage online requests,... Show more

Customer Service Representative

Gerber Collision & GlassGrand Rapids, Michigan
$16.00 hourly
Full-time

The CSR is responsible for providing an exceptional customer experience.They manage working relationships with customers and insurances companies while providing all components of administrative su... Show more

Remote Customer Service Representative

NexRepGrandville, Michigan
$13.00 hourly
Remote
Full-time

Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helpin... Show more

Dispatcher and Customer Service Representative

Benjamin Franklin Plumbing of Grand Rapids, MIGrand Rapids, MI, US
$20.00 hourly
Full-time

This role is ideal for someone who is positive and enjoys wearing multiple hats and where organization and detail are in their DNA.In this role you will balance booking calls with exceptional custo... Show more

Customer Service Representative - State Farm Agent Team Member

Scott Southland - State Farm AgentGrand Rapids, MI, US
$40,000.00 yearly
Full-time

With 15 years in business, our agency has built a reputation for excellence, consistency, and care.Our team of six dedicated professionals works together in a positive, collaborative environment wh... Show more

Customer Service Representative

Benjamin Smith-Farmers Insurance AgencyGrandville, MI, USA, MI, US
Full-time
Quick Apply

The Farmers Insurance Ben Smith Agency is part of one of the leading insurance organizations in the country, consistently recognized for strength, stability, and customer trust.Our agency is known... Show more

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Customer Service Representative - (FT)

Customer Service Representative - (FT)

Dal-TileGrand Rapids, Michigan, United States
26 days ago
Job type
  • Full-time
  • Quick Apply
Job description
Dal-Tile is currently seeking an exceptional Customer Service Representative II to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support, such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.

Primary ObjectiveTo ensure effective and efficient coordination between the Company and its customers with a high level of service and support.
Primary Function and Scope:
  • Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management.
  • Responsible for keying in orders, processing faxes and preparation of reports.
  • Interfaces with various groups including, but not limited to, internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery.
  • Participates in special projects and performs additional duties as required.

Experience and Knowledge Required:
  • High School Diploma or GED equivalency required.
  • 3+ years call center or customer service experience.
  • Focus on customer account management preferred.
  • Prior textile industry knowledge is preferred.

Competencies:
  • Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization are required.
  • Good voice quality that is conversational and professional.
  • Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards.
  • Ability to demonstrate strong organizational and problem-solving skills is required.
  • Ability to demonstrate strong interpersonal relationship-building skills.
  • Must have a moderate level of computer skills in Word and Excel.
  • Must be detail-oriented with the ability to multitask, manage priorities, and manage time effectively.
  • Ability to work in a fast-paced environment.

Other Pertinent Job InformationWhile performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs.

Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.

About Dal-Tile:

Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.Under its three powerhouse brands — Daltile, Marazzi and American Olean — Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization.Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Dal-Tile products are also sold through independent flooring retailers, independent distributors and leading home center retailers nationwide.Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.For more information on Dal-Tile and Mohawk Industries, please visit mohawkind.com. For product information, visit daltile.com, marazziusa.com, and americanolean.com.