Customer Service Specialist Remote Job Duties : • Quickly getting up to speed on Occipital products as it relates to Augmented Home ...Show moreLast updated: 30+ days ago
Promoted
Store Customer Service Specialist
The Sherwin-Williams CompanyNew York, NY, United States
Full-time
This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...Show moreLast updated: 22 days ago
IRA Customer Service Specialist
AscensusNewark, New Jersey
Full-time
The IRA Customer Service Specialist position is accountable for delivering exceptional customer service that exceeds IRA Owner expectations in all contact interactions.
This position requires an adv...Show moreLast updated: 30+ days ago
Promoted
Customer Service Specialist
Brothers That Just Do GuttersCorona, NY, US
Part-time
The Brothers that just do Gutters was voted The Best Place To Work.We truly believe in investing in our employees and have created a work culture unlike any other.
We also offer huge opportunities f...Show moreLast updated: 5 days ago
Customer Service Specialist (Danish)
David Kennedy RecruitmentNew York, New York, United States
Full-time
David Kennedy Recruitment is partnering with an outsourcing solutions company who is seeking to recruit a Danish speaking Customer Service Specialist to join their team.
Position : Customer Service ...Show moreLast updated: 30+ days ago
Customer Service Specialist
VirtualVocationsNewark, New Jersey, United States
Full-time
A company is looking for a Customer Service Specialist I for their Customer Service Center.Key Responsibilities Process inbound calls and resolve customer inquiries related to bank products and s...Show moreLast updated: 30+ days ago
Promoted
Customer Service
LowesBrooklyn, NY, United States
Full-time
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 7 days ago
Customer Service
SimplecleanzNew York, NY
Full-time
Quick Apply
We are looking for a customer-oriented service representative to act as a liaison, provide product / services information and resolve any emerging problems that our clients might face with accuracy a...Show moreLast updated: 30+ days ago
Customer Service Specialist- Consumer Banking
KeyBankBrooklyn, New York, USA
Full-time
Tiedeman Road - Brooklyn Ohio 44144.Location : Must reside in the geographic region of Cleveland OH.Training will take place on site at : 4910 Tiedeman Road Brooklyn OH 44144.Training : Training will ...Show moreLast updated: 20 days ago
Customer Service Specialist I #Full Time
61st Street Service CorpJersey City, NJ, United States
Full-time
Top Healthcare Provider Network.The 61st Street Service Corporation, provides administrative and clinical support staff for.
This position will support ColumbiaDoctors, one of the largest multi-spec...Show moreLast updated: 9 days ago
Promoted
Customer Technical Support Specialist in New York
Energy Jobline ZRNew York, NY, United States
Full-time
Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub.We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy ...Show moreLast updated: 2 days ago
Online Customer Support Associate
American Income Life AONewark, NJ, US
Full-time
Quick Apply
APPLICANT MUST RESIDE IN THE U.TO BE CONSIDERED FOR THIS POSITION, ALL OTHER APPLICANTS WILL BE IMMEDIATELY DISQUALIFIED • Are you ready to join the forefront of AO’s unparalleled growth in th...Show moreLast updated: 30+ days ago
Promoted
Customer Service Specialist - Remote
Spade RecruitingBronx, NY, US
Remote
Full-time
We're looking for motivated and service-driven individuals who want to make a real difference in people's lives.This position begins in client support and consultation, with the opportunity to grow...Show moreLast updated: 6 days ago
Promoted
Customer Service
TradeJobsWorkforce10285 New York, NY, US
Full-time
Required Skill : Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e...Show moreLast updated: 30+ days ago
Promoted
CUSTOMER SERVICE
PhaxisNew York, NY, US
Temporary
Customer Service Role For One Day.Join our team for a one-day customer service role.This temporary position offers a great opportunity to gain experience and contribute to our customer service oper...Show moreLast updated: 30+ days ago
CUSTOMER SERVICE
Hereford Insurance CompanyLong Island City, NY, United States
Full-time
Answer / direct incoming calls and provide exceptional customer service to ensure "first-call resolution," as well as de-escalate issues.
Trouble-shoot and provide clerical / mail processing support to ...Show moreLast updated: 9 days ago
Promoted
Store Customer Service Specialist
Sherwin WilliamsCorona, NY, US
Full-time
This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...Show moreLast updated: 30+ days ago
Remote Customer Service Specialist
ForgeFitNewark, NJ, US
Remote
Full-time
Quick Apply
Remote Customer Service Specialist Company : ForgeFit Location : Remote (U.Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and trai...Show moreLast updated: 30+ days ago
E-Commerce Customer Service Specialist
Rag & BoneNew York, NY, US
Full-time
Quick Apply
From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals : a commitment to doing things the right way, not the easy way.
To making things that are as orig...Show moreLast updated: 15 days ago
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Quickly getting up to speed on Occipital products as it relates to Augmented Home and their technical foundations. Understand frequently asked questions, the answers to those questions, and the technical reasons behind our answers (so you can repackage the information for different types of customers with different needs).
Learning the systems that Occipital uses (or may adopt) to manage customer support, including third-party SaaS tools and customized internal tools.
Providing high-quality, personalized support to customers at various stages of their lifecycle including pre-sale, onboarding, and ongoing usage with a focus on rapid response, accurate information and a friendly demeanor.
Being flexible in tailoring your support style, channels (i.e., phone, email, Slack, etc.) and process to different types of customers — we can't do the exact same thing for a 1-person small business as a large enterprise with an annual contract, but we want all of them to be fanatical supporters of our products (and our support).
Being a principled problem-solver and debugger — “My scan is inaccurate!” could be for many different reasons, and we will be counting on you to untangle the problem, try to solve it yourself, and then identify the right team or person to help you solve it if you can't.
Identifying trends in customer support and reporting back to the team on a regular basis.
Addressing any customer trends by creating new support content (e.g. support articles, video tutorials, etc.) or suggesting features to various product teams.
Contributing to various operations, such as staying on top of shipments to customers, or managing a small rental program.
Advocating for and being the “guinea pig” for various customer experience experiments, and helping evaluate their success or failure (e.g. “Did adding live chat actually improve the customer experience?”).
Wherever possible, through both the process alone and through working with engineers to create new features or improvements, fixing things twice.