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Customer service specialist Jobs in Richardson, TX

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Customer service specialist • richardson tx

Last updated: 16 hours ago
  • Promoted
Customer Service Specialist

Customer Service Specialist

Orkin LLCCarrollton, TX, US
Full-time
We Need Your Next-Level Service Mindset at the.As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for t...Show moreLast updated: 1 day ago
  • Promoted
PT Customer Service Specialist

PT Customer Service Specialist

City of Murphy, TXPlano, TX, US
Part-time
The City of Murphy redefines the local government experience for its' employees, citizens, and businesses; disrupting the perception of what municipal government is. We do this under the banner of b...Show moreLast updated: 1 day ago
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Bilingual Customer Service Specialist (Spanish)

Bilingual Customer Service Specialist (Spanish)

Sherwin-WilliamsPlano, TX, US
Full-time
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Sto...Show moreLast updated: 3 days ago
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Part-Time Customer Experience Specialist (Leasing / Customer Service)

Part-Time Customer Experience Specialist (Leasing / Customer Service)

Cottonwood ResidentialPlano, TX, US
Part-time
Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartme...Show moreLast updated: 30+ days ago
  • Promoted
Warehouse Customer Service Specialist 1st shift $18

Warehouse Customer Service Specialist 1st shift $18

Abundant SolutionsPlano, TX, US
Full-time
Bilingual Warehouse Support- Customer Service / Material Handler.The Customer Service Representative / Warehouse Associate role will act as a liaison and. CSR and 20% Driving FL helping warehouse when...Show moreLast updated: 10 days ago
  • Promoted
Customer Care & Service Scheduling Specialist

Customer Care & Service Scheduling Specialist

HomeProCarrollton, TX, US
Full-time
Be the Hero Our Customers Deserve.HomePro Technologies, a leader in smart home automation, security systems, and media installation solutions in the DFW area, is growing — and we’re loo...Show moreLast updated: 5 days ago
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  • New!
Customer Service

Customer Service

L&S MechanicalRichardson, TX, US
Full-time
Headquartered in Richardson, Texas, L&S Mechanical (“L&S”) is a leading tri-trade provider of turnkey plumbing, HVAC, and electrical installation services in the Texas, South Ca...Show moreLast updated: 16 hours ago
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Customer Service Specialist

Customer Service Specialist

VirtualVocationsCarrollton, Texas, United States
Full-time
A company is looking for a Customer Service Specialist responsible for ensuring successful service for patients in a remote setting. Key Responsibilities Develop and maintain knowledge of products...Show moreLast updated: 13 days ago
Consumer Affairs Specialist / Customer Service

Consumer Affairs Specialist / Customer Service

Staff PermRichardson, TX, United States
Full-time
Consumer Affairs Specialist / Customer Service.In this role you will be supporting the Contact Center department and you will be taking calls to deescalate and handle consumer complaints, help educ...Show moreLast updated: 25 days ago
  • Promoted
Customer Service Specialist - Work From Home

Customer Service Specialist - Work From Home

Fitness ConnectionCarrollton, TX, US
Remote
Full-time
Work From Home - Carrollton, TX.Customer Service Specialist at Fitness Connection.Position Summary : The Customer Service Specialist role at Fitness Connection is centered around providing exception...Show moreLast updated: 2 days ago
  • Promoted
Customer Service / Benefits Specialist (Work from Home)

Customer Service / Benefits Specialist (Work from Home)

Professional Career SolutionsRichardson, Texas
Remote
Full-time +1
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show moreLast updated: 30+ days ago
AT&T Customer Service Specialist

AT&T Customer Service Specialist

IR ConsultingGarland, TX, US
Full-time
Quick Apply
This is the perfect time to kickstart your career in telecommunications and customer service!.What better way to spread cheer than by working with customers directly daily.Our company is actively s...Show moreLast updated: 5 days ago
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Customer Service Specialist

Customer Service Specialist

Orkin LLCCarrollton, TX, US
1 day ago
Job type
  • Full-time
Job description

Overview

We Need Your Next-Level Service Mindset at the Best in Pests

As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 125 years of protecting homes and businesses.

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.

You'll have more than a job -you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back .

With Orkin's award-winning training program, you'll receive all the tools you need to succeed . That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant.

Ready to start a career with staying power? Apply now!

Responsibilities

As a Customer Service Specialist , you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

You will...

  • Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
  • Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you!
  • Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and / or distance as needed and recommend alternative routes when appropriate
  • Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs
  • Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
  • Reschedule unserviced accounts within 24 hours
  • Participate in quality assurance processes, programs, and initiatives
  • Safeguards customer's privacy and other proprietary information

We Offer...

  • Competitive earnings starting at $22 per hour
  • Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts, tuition reimbursement, dependent scholarship awards
  • Industry leading, quality, comprehensive training program
  • Why Orkin?

  • You are interested in an opportunity with career potential in a reliable, recession-resistant industry
  • You have a service-oriented mindset that leads you to build loyalty and trust with customers
  • You hold yourself responsible to commitments
  • You value being part of a team
  • You want to keep learning, improving and developing as a leader
  • You want to join a company that supports the community
  • You want a career with a purpose at a mission-driven company that values
  • Safety

  • Professionalism
  • Empathy
  • Integrity
  • Innovation
  • Qualifications

    What do you need to be successful?

  • Previous experience in Customer Service or Sales preferred
  • High School Diploma or equivalent required
  • Excellent interpersonal and communication skills
  • Basic computer skills in various software and web-based applications
  • Proficient in Microsoft Office
  • Strong attention to detail and follow through
  • Demonstrated ability to prioritize tasks and manage time efficiently
  • What will my work environment be like?

    Candidates must meet physical job requirements and safely perform the job duties with or without accommodations :

  • Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
  • Be able to regularly lift and / or move up to 25 pounds.
  • Orkin is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer

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