Customer service supervisor Jobs in Overland Park, KS

Customer Service Overview

To be the advocate for our customers and consistently meet their expectations by providing a friendly, helpful, easy and safe shopping experience. Responsible for projecting oneself in a professional manner and maintaining a neat and clean work area at all times. Responsible for accurately scanning and processing all customer orders in accordance with company standards and policies.

Responsibilities

• Responsible for greeting , making eye contact and "Thanking" each customer that you service.
• Responsible for delivering a friendly, helpful, easy and safe shopping experience that meets our customer's expectations.
• Responsible for projecting oneself in a professional manner in accordance with our dress code.
• Responsible for working in a safe manner and for maintaining a neat and clean work area at all times in accordance with our policies and procedures.
• Responsible for accurately and timely scanning and processing all customer orders in accordance with company standards and policies.
• Responsible for ensuring that all customer orders are sacked with care and efficiency to meet company standards.
• Responsible for offering carryout service to our customers.
• Responsible for ensuring proper handling for coupons, charge accounts, checks, debit / credit cards, WIC, food stamps and other means.
• Responsible for maintaining controls and security in accordance with company policies and procedures.
• Responsible for communicating new policies or promotional programs to our customers.
• Responsible for knowing the store layout and assisting customers in finding items.
• Responsible for performing other related duties as assigned by management and adhering to all company policies and procedures.
• Other duties may be assigned.

Requirements

Minimum Qualification

Physical Requirements

Salary Description

14.00 / hour