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Customer service supervisor Jobs in Reno, NV

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Customer service supervisor • reno nv

Last updated: 1 day ago
  • Promoted
Full-Time Customer Service Supervisor

Full-Time Customer Service Supervisor

Kohl'sReno, NV, United States
Full-time +1
In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develo...Show moreLast updated: 10 days ago
Customer Service Specialist

Customer Service Specialist

Milan InstituteReno, NV, United States
Part-time
We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor. As a Customer Service Specialist on our stu...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Community Choice Financial Family of BrandsSparks, NV, United States
Full-time
Customer Service Representative.As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most.You'll pla...Show moreLast updated: 30+ days ago
Gun Customer Service

Gun Customer Service

ScheelsSparks, NV, United States
Full-time
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting g...Show moreLast updated: 30+ days ago
Retail Customer Service

Retail Customer Service

EZCORPSparks, NV, United States
Full-time
Retail Sales Associate / Retail Customer Service.Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun a...Show moreLast updated: 11 days ago
Customer Service Associate

Customer Service Associate

HertzReno, NV, United States
Full-time
Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures. Welcome each customer with a smile.Proudly represen...Show moreLast updated: 2 days ago
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Customer Care Supervisor

Customer Care Supervisor

VirtualVocationsReno, Nevada, United States
Full-time
A company is looking for a Customer Care Supervisor.Key Responsibilities Oversee daily operations of the customer care department and manage team performance Develop training protocols and imple...Show moreLast updated: 1 day ago
  • Promoted
Full-Time Customer Service Supervisor

Full-Time Customer Service Supervisor

Nevada StaffingReno, NV, US
Full-time +1
In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develo...Show moreLast updated: 24 days ago
Customer Service Rep

Customer Service Rep

Arizona TileReno, NV, United States
Full-time
Arizona Tile is a leading, nationally recognized tile and slab distributor.We offer high-quality products and unparalleled service to our customers across the West Coast. With 800+ employees in over...Show moreLast updated: 5 days ago
  • Promoted
Customer Service Agent

Customer Service Agent

Blackhawk NetworkReno, NV, US
Full-time
Blackhawk Network Customer Service Agent.Blackhawk Network (BHN) is the leader in global branded payment technologies.We strengthen relationships between brands and their customers, employees, and ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Supervisor

Customer Service Supervisor

Keefe GroupSparks, NV, United States
Full-time
Trinity Services Group, Keefe Group, and Courtesy Products - is a mid market respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members acr...Show moreLast updated: 8 days ago
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Customer Service Supervisor

Customer Service Supervisor

DSVReno, NV, US
Full-time
If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.DSV - Global...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service

Customer Service

IntelliPro GroupReno, NV, US
Full-time
Customer Service / Business Specialist.Duration : 06 months with possible extension.Shift : 9 : 00 AM 5 : 30 PM Pay rate : $29. Processes all Rule 9 distribution contracts and payments and sets up all new b...Show moreLast updated: 30+ days ago
Customer Service

Customer Service

Intellipro GroupReno, NV, United States
Full-time
Customer Service / Business Specialist.Duration : 06 months with possible extension.Shift : 9 : 00 AM 5 : 30 PM Pay rate : $29. Processes all Rule 9 distribution contracts and payments and sets up all new bi...Show moreLast updated: 11 days ago
Customer Service Associate

Customer Service Associate

Aisle 1Reno, NV, United States
Full-time
Are you a people-person who enjoys staying busy, helping others, and working in a fast-paced environment? Rebel Convenience Stores is looking for friendly and reliable Customer Service Associates t...Show moreLast updated: 30+ days ago
Customer Service

Customer Service

LowesReno, NV, United States
Full-time
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 30+ days ago
Front Desk Supervisor / Customer Service - Hilton $16-$35 / hr

Front Desk Supervisor / Customer Service - Hilton $16-$35 / hr

HiltonSparks, NV, United States
Full-time
No experience requited, hiring immediately, appy now.Hilton is seeking a Front Desk Supervisor! A Front Desk Supervisor will be responsible for the following : Oversees front desk operations.Provide...Show moreLast updated: 11 days ago
Customer Service Representative Customer Service Customer Service Reno, Nevada 00 : 00[...]

Customer Service Representative Customer Service Customer Service Reno, Nevada 00 : 00[...]

UlineReno, NV, United States
Full-time
Customer Service Representative.Pay from $25 to $30 per hour with significant growth and earning potential!.Fast, friendly and customer focused. As a Uline Customer Service Representative, youll dig...Show moreLast updated: 11 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Arcadia Cold StorageSparks, NV, US
Full-time
At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful va...Show moreLast updated: 28 days ago
People also ask
Full-Time Customer Service Supervisor

Full-Time Customer Service Supervisor

Kohl'sReno, NV, United States
10 days ago
Job type
  • Full-time
  • Part-time
Job description

Role Specific Information

Job Description

About the Role

In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency.

What You'll Do

  • Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service
  • Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals
  • Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines
  • Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl's brand standards
  • Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
  • Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over / short research)

All Supervisor roles at Kohl's are responsible for :

  • Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
  • Exercising good judgment; taking appropriate partners as needed
  • Modeling, guiding and providing direction to associates
  • Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
  • Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
  • Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
  • Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty
  • Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
  • Accomplishing multiple tasks within established timeframes
  • Training, monitoring and reinforcing company policies, procedures, standards and guidelines
  • Maintaining adherence to company safety policies for the safety of all associates and customers
  • Key holder responsibilities include opening and closing store processes, and providing direction to associates
  • Other responsibilities as assigned
  • What Skills You Have

    Required

  • Must be at least 18 years of age or older
  • Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals
  • Strong verbal / written communication and interpersonal skills
  • Flexible availability, including days, nights, weekends, and holidays
  • Preferred

  • 2 years experience in retail or similar industry
  • Essential Functions

    The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

  • Ability to perform the accountabilities listed in the "What You'll Do" Section.
  • Ability to satisfactorily complete company training programs.
  • Ability to comply with dress code requirements.
  • Basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
  • Perform work in accordance with the Physical Requirements section.
  • Physical Requirements

  • Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
  • Ability to stand / walk for the duration of a scheduled shift (at least 8 hours).
  • Ability to visually verify information and locate and inspect merchandise.
  • Ability to comply with health and safety standards.
  • Pay Range : $20.75 - $32.20

    Kohl's offers a variety of benefits to associates depending on full-time / part-time status and work hours, including : WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).