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Customer service supervisor Jobs in Richmond, CA
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Customer service supervisor • richmond ca
Service Coordinator / Customer Service
Mercedes-Benz of OaklandOakland, CA, United StatesCustomer Service Representative
U-HaulOakland, CA, United States- Promoted
Customer Service Representative
AmazonHercules, CA, USA- Promoted
Customer Service Representative
Family DollarOakland, CA, USACustomer Service Representative
Third Party CSOakland, CA, United States- Promoted
Customer Service Supervisor
California StaffingOakland, CA, US- Promoted
Customer Service Supervisor Cross Functional
Austin Community CollegeOakland, CA, United States- Promoted
Customer Service
TradeJobsWorkforce94706 Albany, CA, US- Promoted
Customer Service / Sales
Home Depot (Retail)Oakland, CA, US- Promoted
Customer Service Associate
WalmartHercules, CA, USA- Promoted
Louisiana Licensed Customer Service Supervisor
VirtualVocationsOakland, California, United StatesCustomer Service
Morphius CorpOakland, CA, US- Promoted
Customer Service
TradeJobsWorkForce94706 Albany, CA, US- Promoted
Veterinary Customer Service
VCA Animal HospitalsSan Pablo, CA, USCustomer Service Supervisor
TransdevOakland, CA- Promoted
Customer Service Representative
Contact Government ServicesOakland, CA, USCustomer Service
LowesOakland, CA, United StatesCustomer Service Representative
WMOakland, California, USACustomer Service Associate
ShellOrinda, CA, United StatesThe average salary range is between $ 32,175 and $ 61,161 year , with the average salary hovering around $ 39,000 year .
- diagnostic radiologist (from $ 200,000 to $ 250,784 year)
- operations engineer (from $ 91,052 to $ 242,944 year)
- engineering director (from $ 155,000 to $ 240,706 year)
- psychiatrist (from $ 60,000 to $ 234,872 year)
- cyber security (from $ 99,460 to $ 225,963 year)
- front end engineer (from $ 144,627 to $ 223,950 year)
- machine learning (from $ 171,500 to $ 221,400 year)
- technical program manager (from $ 167,875 to $ 221,400 year)
- content developer (from $ 60,000 to $ 220,600 year)
- Corona, CA (from $ 68,820 to $ 120,000 year)
- Downey, CA (from $ 39,683 to $ 114,750 year)
- Columbus, GA (from $ 51,987 to $ 90,000 year)
- Oceanside, CA (from $ 33,800 to $ 89,000 year)
- Irvine, CA (from $ 55,120 to $ 85,159 year)
- Portland, OR (from $ 49,855 to $ 82,900 year)
- Glendale, AZ (from $ 34,840 to $ 82,830 year)
- Garden Grove, CA (from $ 39,000 to $ 80,000 year)
- Elk Grove, CA (from $ 39,000 to $ 80,000 year)
- Orange, CA (from $ 40,924 to $ 78,000 year)
The average salary range is between $ 35,916 and $ 69,094 year , with the average salary hovering around $ 46,388 year .
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Service Coordinator / Customer Service
Mercedes-Benz of OaklandOakland, CA, United States- Full-time
Service Coordinator / Customer Service
The BDC is a group of dedicated and trained staff; focused on capturing and managing all customer contact. The BDC is committed to increasing service drive traffic while developing, maintaining, and enhancing the customer’s overall experience.
Contacts are both inbound (Customer to Dealership) and outbound (Dealership to Prospect / Customer). These contacts are primarily via telephone but can also be made electronically. The Service Coordinator is a key player in the Service Department for fostering positive customer relations as they are usually the first point of contact in the service appointment process. The Service Coordinator works closely with all service and parts department personnel.
Primary Responsibilities :
- Receive all inbound calls to the Service Department
- Maintain a friendly and efficient manner while answering customer’s questions and providing general or related service information.
- Use detailed scripts to handle Customer’s concerns.
- Set service appointments and arrange any other necessary details (i.e. parts, rental etc).
- Make outbound calls to existing customers for appointment confirmation and follow-up if necessary.
- Conduct customer satisfaction surveys following the service visit.
- Keeping current with coupons, direct mail pieces and all service specials.
Maintain Mercedes-Benz product knowledge sufficient to address customer inquiries
Ideal Candidates will have :
Benefits Include :
Our employees are members of the family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Bay Area. If you are looking for a rewarding career, we would like to meet you and discuss the endless possibilities.
Submit resume for review and next steps.
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.