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Customer success manager Jobs in Baton Rouge, LA

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Customer success manager • baton rouge la

Last updated: 1 day ago
Customer Success Manager

Customer Success Manager

CleoBaton Rouge, LA, United States
Full-time
Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions are accurately recorded and follow-ups are scheduled. Oversee the customer lifecycle, from launch to renewal...Show moreLast updated: 6 days ago
  • Promoted
Customer Success Concierge

Customer Success Concierge

CoinbaseBaton Rouge, LA, United States
Full-time
Are you ready to challenge your limits and make a real impact?.At Coinbase, we're driven by our mission to enhance economic freedom worldwide. As we develop our innovative onchain platform, we are b...Show moreLast updated: 1 day ago
Senior Customer Success Manager

Senior Customer Success Manager

NTT AmericaBaton Rouge, LA, United States
Full-time
Unleash Your Potential : Whether 2 Years or 20, Discover Rewarding Journeys with Us!.Senior Customer Success Manager.In this role, the Senior CSM works closely with enterprise clients to help drive ...Show moreLast updated: 30+ days ago
Customer Success

Customer Success

PearsonBaton Rouge, LA, United States
Full-time +1
Pearson is the world's leading learning company.Our Pearson Assessment for Learning Suite (PALS) is a comprehensive portfolio of K-12 school assessment solutions including formative and interim aca...Show moreLast updated: 7 days ago
Account Manager-Client Success

Account Manager-Client Success

City Wide Facility Solutions HoustonBaton Rouge, LA, US
Full-time
About City Wide of South Louisiana.Baton Rouge region maintain clean, safe, and efficient environments.We manage more than 20 different building maintenance solutions, from janitorial and floor car...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

KnakBaton Rouge, LA, US
Full-time
Knak is a mission-driven company.Empowering people to be creative.We are a world-class enterprise email and landing page creation platform with a focus on making successful and happy customers by p...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

PanoptycBaton Rouge, LA, US
Full-time
Location : Remote - United States.At Panoptyc, we're on a mission to revolutionize loss prevention.Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

VirtualVocationsBaton Rouge, Louisiana, United States
Full-time
A company is looking for a Customer Success Manager, Digital (VSMB / SMB).Key Responsibilities Develop product and customer expertise to support SMB customers Manage a portfolio of 3500+ SMB custo...Show moreLast updated: 30+ days ago
  • Promoted
Head of Customer Success

Head of Customer Success

Paribus (Ramp)Baton Rouge, LA, US
Full-time
At Ramp, were rethinking how modern finance teams function in the age of AI.We believe AI isnt just the next big wave.Its the new foundation for how business gets done. Were investing in that future...Show moreLast updated: 14 days ago
Customer Success Manager

Customer Success Manager

iCIMSBaton Rouge, LA, United States
Full-time
As a Customer Success Manager on the Commercial team, you will be responsible for leading consultative conversations, participating in business reviews, analyzing key performance metrics, and ensur...Show moreLast updated: 5 days ago
  • Promoted
Customer Success Manager (UK)

Customer Success Manager (UK)

CrewBloomBaton Rouge, LA, US
Full-time
Customer Success Manager / h2pWe are seeking a proactive and customer-focused Customer Success Manager.As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their ...Show moreLast updated: 30+ days ago
  • Promoted
Senior Customer Success Manager

Senior Customer Success Manager

ApolloBaton Rouge, LA, US
Full-time
At Apollo GraphQL, were revolutionizing GraphQL API orchestration, empowering organizations to innovate faster and rapidly deliver seamless experiences with lower risk. Our mission is to make applic...Show moreLast updated: 14 days ago
  • Promoted
Director, Customer Success ( Remote )

Director, Customer Success ( Remote )

AssistRxBaton Rouge, LA, US
Remote
Full-time
Director, Customer Success is responsible for growing and developing AssistRx accounts, setting up and managing service expectations, providing broad specialty pharmacy industry expertise, and buil...Show moreLast updated: 14 days ago
  • Promoted
Senior Customer Success Manager

Senior Customer Success Manager

Louisiana StaffingBaton Rouge, LA, US
Full-time
Senior Customer Success Manager.Unleash your potential : whether two years or twenty, discover rewarding journeys with us! The Senior Customer Success Manager is a skilled individual contributor res...Show moreLast updated: 30+ days ago
Customer Success Account Manager

Customer Success Account Manager

ISC2Baton Rouge, LA, United States
Full-time
As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everyth...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

ConstructorBaton Rouge, LA, US
Full-time
You're a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy.You're a self-starter who's good at triaging problems and working on the most import...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

EulerityBaton Rouge, LA, US
Full-time
Eulerity is a rapidly growing technology company providing marketing automation technology to small businesses and franchises. Our industry-recognized proprietary software solution supports the crea...Show moreLast updated: 30+ days ago
  • Promoted
Senior Customer Success ManagerRemote, US / EMEA

Senior Customer Success ManagerRemote, US / EMEA

AmplemarketBaton Rouge, LA, US
Full-time
Senior Customer Success Manager.Amplemarket's premise is that a lot of the playbooks used by B2B sales teams that worked five years ago don't cut it anymore. In today's environment, sales teams need...Show moreLast updated: 30+ days ago
  • Promoted
Partner Success Manager, Luxury Travel

Partner Success Manager, Luxury Travel

ZicassoBaton Rouge, LA, US
Full-time
Currently, we are looking for a highly-motivated Manager of Partner Success who embodies an entrepreneurial spirit and has a passion for international travel. This is an international, fully-remote,...Show moreLast updated: 14 days ago
People also ask
Customer Success Manager

Customer Success Manager

CleoBaton Rouge, LA, United States
6 days ago
Job type
  • Full-time
Job description

Customer Success Manager

Remote - US

What You Will Be Doing

Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions are accurately recorded and follow-ups are scheduled.

Oversee the customer lifecycle, from launch to renewal, to ensure a seamless and optimal customer journey.

Manage a customer base of 30+ customers, including regular 1-on-1s with key stakeholders and quarterly Executive Business Reviews.

Develop broad and deep customer relationships, promoting strong customer loyalty & highly referenceable customers.

Understand our customers' organizational structure and develop relationships with key business stakeholders.

Understand our customers' business and link customer goals to compelling solutions to be delivered.

Proactively assist in problem resolution, both internally and externally

Maintain accurate records, including detailed documentation of customer service actions and discussions.

Escalate issues appropriately to Services, Support, Product, etc.

Develop compelling recommendations with strong close rates for add-on business.

Invest in developing both yourself and others, and contribute to organizational efforts as required.

Your Qualifications

5+ years working at an Enterprise Software and / or SaaS Company in Customer Success, Sales / Account Management, Professional Services, or a related field

Demonstrable success in collaborating with and influencing cross-functional stakeholders and executives

Proven ability to work in a fluid environment, with limited processes

Excellent communication and presentation skills directed at both business-oriented and technical audiences

A few things we have to offer :

Compensation : $75,000 - $100,000 + Bonus potential

Great Healthcare + Dental + Vision

Flexible PTO

Culture of support, encouraging Life-Work balance

401k match

FSA and HSA options

Employee Assistance Program

Paid Parental Leave

Representing a company with 4,000+ clients and a 99% retention rate

Accelerated title and salary growth potential

A fun and energetic work environment that makes you excited to go to work every day

We use artificial intelligence (AI) tools to assist in certain stages of our recruitment process, such as resume screening and candidate matching. These tools are designed to support fair and consistent evaluations. If you have questions about this process or would like to request an alternative assessment method, please contact us at hr@cleo.com.

Cleo Communications US, LLC is an equal opportunity / affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

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