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Customer success manager Jobs in Carmel, IN

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Customer Service Representative

PetSuitesFishers, IN, US
Full-time

Customer Service Representative.Join our team and be the welcoming face of our luxury pet resort.Full-Time Customer Service Representative (internally called a Pet Host).NVA Pet Resorts is part of ...Show more

BMV Customer Service Representative

State of IndianaCarmel, IN, US
Full-time

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies.At the state, you'll find competitive...Show more

Customer Care Manager II

pulteGroupCarmel, IN
Full-time

Build a Career That Builds Your Future — with PulteGroup! .Welcome to PulteGroup where we believe in building more than just homes—we believe in building inspired employees, meaningful careers, and...Show more

Customer Service Representative

FYZICAL Therapy and Balance CentersCarmel, IN, US
Part-time
Quick Apply

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening i...Show more

Customer Service Associate

WalgreensNOBLESVILLE, IN
Full-time

Job share URL Featured Job Allows Referral Featured Job Allows Referral.Customer Service Associate | Walgreens.Show more

Remote Customer Service Representative

NexRepWestfield, Indiana
Remote
Full-time

Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helping pat...Show more

Remote Travel Customer Representative

Cross Borders with AlexCarmel, IN, United States
Remote
Full-time
Quick Apply

We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips.In this 100% work-from-home role, you will assist clients with travel-related quest...Show more

Customer Service Representative

Circle KCarmel, Indiana, United States of America
Full-time

Store 4702368: 545 S Range Line Rd, Carmel, Indiana 46032.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, ...Show more

Customer Retention Manager

Varsity TutorsRemote, Indianapolis
Remote
Full-time

Varsity Tutors is seeking a Customer Retention Manager to join our team! The Customer Retention Manager will have a direct impact on business growth as we help more people achieve their academic go...Show more

Adjunct Faculty-Student Success (IVYT)

Ivy Tech Community CollegeNoblesville, IN
Part-time

Adjunct Faculty are hired each semester on an as-needed basis.Adjunct Faculty are responsible for creating a learning environment that assists students in reaching their goals; and for providing ef...Show more

Customer Service Representative (REMOTE)

Allied Solutions, LLCCarmel, IN
Remote
Full-time +1

NOTE: This is a DIRECT HIRE position with Allied Solutions.Allied is looking for solution seeking Customer Service professionals that want to be a part of our success! .Dollar Sign on Bonus Program...Show more

Customer Service Representative / Dispatcher

Zoom Drain IndianapolisWestfield, IN, US
Full-time
Quick Apply

At Zoom Drain, we take great care in cultivating the careers of our employees.We offer training and room for growth because we recognize that career advancement is a large part of job satisfaction....Show more

Remote Customer Success Engineer (India) - AI Trainer ($25000-$35000 per hour)

MercorNoblesville, Indiana, US
Remote
Full-time

Mercor’s Talent Success team is hiring! Our Talent Success team is responsible for ensuring everyone using our platform has a delightful experience end to end, from applying to job listings, taking...Show more

 • New!

Customer Service

KFCCarmel, IN, US
Part-time

Now Hiring: Customer Service (Team Member) | Part-Time.We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest resta...Show more

Customer Service Associate

Wawa Inc. (210515330)Store Noblesville, IN
Part-time

As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving our customers.As a CSA, you are proud to be part of a beloved brand that is commi...Show more

Customer Care Specialist II

Cox AutomotiveCarmel IN
Full-time

Mobility Fleet Operations is revolutionizing the industry with digital-first fleet solutions connecting fleets with maintenance experts, using data-driven technology via an automated marketplace of...Show more

Remote Customer Service Sales

HMG CareersZionsville, Indiana
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more

Customer Experience Representative

Echo Engineering & Production Supplies, IncIndianapolis, Indiana, United States, 46268
Full-time
Quick Apply

Customer Experience Representative.Director of Marketing and Customer Success.High school diploma or equivalent required, 2 year degree preferred.Minimum of 2 years customer service type of role, O...Show more

People also ask
Customer Service Representative

Customer Service Representative

PetSuitesFishers, IN, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Representative

Love people and pets? Join our team and be the welcoming face of our luxury pet resort.

We’re looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.

Who We Are

NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We’re proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.

At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

What You’ll Do

As a Pet Host, you are the first and last impression of our resort. You’ll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.

Your responsibilities include:

Greeting clients, pets, and vendors warmly

Managing check-ins and check-outs

Booking boarding, daycare, grooming, and training reservations

Answering phones, emails, and voicemails promptly

Processing payments and balancing transactions

Obtaining and verifying vaccination records

Managing waitlists during peak seasons

Recommending services and activity packages that meet client needs

Communicating pet updates and concerns to leadership

Keeping lobby and front areas clean and safe

You’ll also jump in to help the team when needed — which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.

What We’re Looking For

We’re seeking someone who is:

Friendly, confident, and professional

Detail-oriented and organized

Comfortable multitasking in a busy lobby

Strong with phones, scheduling, and computer systems

Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.

Calm and solution-focused when handling customer concerns

Passionate about dogs and cats

You must be able to:

Work weekends and holidays

Stand, walk, bend, and lift up to 60 lbs

Work in a busy, sometimes noisy environment

Handle dogs of all sizes safely

Work Schedule

Full-Time

Monday–Friday shifts

Weekend availability required

Holiday availability required

Benefits & Perks

Health, Dental & Vision

Insurance

Paid Training

Employee Pet Care Discounts

Tips

Career growth opportunities within NVA

Equal Opportunity Employer

NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.

If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day — we’d love to meet you.

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. Our trusted team of professionals delivers memorable experiences with personalized service in fun, convenient, and modern spaces.