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Customer success manager • carrollton tx
Customer Success Manager
ePlusTexas, United States- Promoted
Customer Success Specialist
ConcentraAddison, TX, United StatesCustomer Success Manager - Remote
G5Richardson, TX, USCustomer Success Manager
soleraVirtual TexasCustomer Success Manager - Multifamily / PropTech
RealPage, Inc.Richardson, Texas, USSenior Customer Success Executive (Legal)
Thomson ReutersUSA, Frisco, 6160 Warren ParkwaySenior Customer Success Manager
Workday, Inc.TX, USADirect Customer Success Representative
Success OS IncNorth Houston, TX, US- Promoted
Customer Success Manager
ServiceNowAddison, Texas, USACustomer Success Manager
asset worksTexas, TXCustomer Success Manager - West
Time DoctorTexas, United States- Promoted
Customer Success Manager
SIMCO ElectronicsRichardson, TX, United States- Promoted
Customer Success Manager
HoyaLewisville, TX, United States- Promoted
Sr. Customer Success Advocate
LineLeaderAddison, TX, United StatesCustomer Success Executive
Infinite RangesTexas, US- Promoted
Customer Success Manager
HOYA Vision CareLewisville, TX, United StatesCustomer Success Manager - US Remote
MultiplierTexas, United States- Promoted
Client Success Manager
INSPYR SolutionsAustin, Texas Metropolitan Area, United StatesCustomer Success Consultant
RELX Inc. CompanyTexasCustomer Success Manager
ePlusTexas, United StatesOverview
As a Customer Success Manager (CSM) you will be accountable for managing the customer experience and satisfaction of Services delivery to client accounts, within a defined area of the customer base, and you will be accountable for the overall service relationship. You will promote the continuous improvement of productivity, service quality and customer satisfaction by focusing on improving resilience and customer service through inventory management, managing expectations, customer account revenue and customer satisfaction objectives.
- HYBRID / REMOTE - Must be in Dallas or Houston area.
Responsibilities
CORPORATE VALUES
Respectful communication and cooperation : We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
Teamwork and employee participation : Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
Work / life balance that supports our employees’ varying needs : We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
Embracing communities : We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.
COMMITMENT TO DIVERSITY, INCLUSION AND BELONGING
We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.
YOUR IMPACT
The essential functions of this position include :
QUALIFICATIONS
POSITION SPECIFICS
The base salary range for this position at commencement of employment is expected to be between $75,000 and $125,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and / or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed .
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department / team performance, and market factors.
PHYSICAL REQUIREMENTS
While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.
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Compensation
Our competitive financial benefits help you plan for your future, reward performance, and offer peace of mind throughout every stage in life :
Financial Wellbeing
Our financial wellbeing programs enable you to become an AMD shareholder, help you plan for retirement, and support you and your family in preparing for the unexpected :
Time Off
Ensuring AMDers get time to rest and recharge is important to us, and we strive to make sure you have the flexibility to do so by offering various time off options :
Health & Wellness
Our programs focus on knowledge and prevention when it comes to your mind and body — by being proactive about our health, we can be ready with tools to cover us before, during, and after health needs arise.
Family
AMD understands that family is at the heart of our employees’ lives, and we offer programs and support for every step along the way
Perks
Benefits at AMD also provide you with opportunities for career growth, to connect with others, support your community, and much more!