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Customer success manager Jobs in Chandler, AZ

Last updated: 10 hours ago
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CUSTOMER SUCCESS MANAGER

CUSTOMER SUCCESS MANAGER

Tattoo Manufacturing InternationalAZ, United States
$16.50 hourly
Full-time
A Customer Success Manager plays a pivotal role in driving customer satisfaction and loyalty by ensuring that customers receive maximum value from a product or service. A CSM is the customer's advoc...Show moreLast updated: 10 hours ago
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CUSTOMER SUCCESS REPRESENTATIVE

CUSTOMER SUCCESS REPRESENTATIVE

ChristianSky AgencyAZ, United States
Full-time
Join ChristianSky Agency as a Customer Success Representative!.Empower Your Career, Unlock Your Potential, and Work from Anywhere!. At ChristianSky Agency, we’re on an exciting journey of growth, an...Show moreLast updated: 1 day ago
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Client Success Manager

Client Success Manager

MediaAlphaTempe, AZ, US
Full-time
MediaAlpha is a customer acquisition solutions provider powered by technology and data science.The company provides industry-leading solutions designed to reach consumers shopping within high-consi...Show moreLast updated: 30+ days ago
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Entry Level Customer Success Opportunity

Entry Level Customer Success Opportunity

Year Up United CareersTempe, AZ, United States
Full-time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and / or job placement services, and persona...Show moreLast updated: 1 day ago
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CUSTOMER SUCCESS MANAGER - FILING SUCCESS

CUSTOMER SUCCESS MANAGER - FILING SUCCESS

Workiva, Inc.AZ, United States
$57,000.00–$91,000.00 yearly
Full-time
Customer Success Managers (CSM).CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing on business outcomes. and identifying opportunities for ...Show moreLast updated: 2 days ago
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Customer Success Liaison

Customer Success Liaison

Nsight HealthTempe, AZ, US
Full-time
At Nsight Health, we are changing the future of healthcare.Our mission is to innovate remote care solutions, helping patients live longer, healthier lives. Do you thrive in a fast-paced environment ...Show moreLast updated: 11 days ago
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Marketing and Customer Success Analyst

Marketing and Customer Success Analyst

Balance Staffing CompanyChandler, AZ, United States
Full-time
Marketing and Customer Success Analyst NEED - Chandler, Arizona.Marketing & Customer Success Analyst.VP and Head of Strategic Marketing. Support Marketing activities such as social media campaigns, ...Show moreLast updated: 3 days ago
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CUSTOMER SUCCESS MANAGER

CUSTOMER SUCCESS MANAGER

WillScotAZ, United States
Full-time
At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do.In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobil...Show moreLast updated: 23 hours ago
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Customer Success Coordinator

Customer Success Coordinator

New Reach EducationTempe, AZ, United States
$48,000.00–$53,000.00 yearly
Full-time
Title : Customer Success Coordinator.New Reach Education is a company based in Tempe, Arizona staffed with eLearning and marketing experts dedicated to advancing and improving the information-age th...Show moreLast updated: 3 days ago
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Customer Success Manager

Customer Success Manager

VirtualVocationsGilbert, Arizona, United States
Full-time
A company is looking for a Customer Success Manager - REMOTE.Key ResponsibilitiesProactively manage client retention and demonstrate the value of servicesFacilitate all client communications and en...Show moreLast updated: 30+ days ago
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Customer Success Manager, Strategic Account Services

Customer Success Manager, Strategic Account Services

AmazonTempe, AZ, United States
Full-time
The Strategic Account Services (SAS) organization is seeking a Customer Success Manager to shape the future of the program. The Customer Success Manager drives business growth for some of the most i...Show moreLast updated: 17 hours ago
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SAAS CUSTOMER SUCCESS LEAD

SAAS CUSTOMER SUCCESS LEAD

Birch RiverAZ, United States
Full-time
As a Customer Success Lead, you'll be the driving force behind turning Sydnee trial users into raving fans and long-term subscribers. Sydnee is a client portal SAAS service owned by Birch River.We h...Show moreLast updated: 3 days ago
Customer Success Specialist

Customer Success Specialist

VIVAHRGilbert, AZ, US
Full-time
We are looking for a dynamic Customer Success Specialist to help us onboard customers and retain our core customer base.In this role, you will work directly with our customers to find out what issu...Show moreLast updated: 30+ days ago
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Customer Success Manager

Customer Success Manager

SolarCycleMesa, AZ, United States
Full-time
Do you want to be on the cutting edge of the clean energy and climate tech industry? Are you excited about the intersection of renewable energy and the circular economy? We are too.And that's why w...Show moreLast updated: 1 day ago
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Customer Success Manager

Customer Success Manager

Sev1TechChandler, AZ, United States
Full-time
Overview / Job Responsibilities.Sev1Tech is looking for a Customer Success Manager that leads the Customer Success Team, providing direction to Technical Delivery Managers (TDMs).TDMs are dedicated ...Show moreLast updated: 1 day ago
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HCM Customer Success Manager - Chandler, AZ - On Site

HCM Customer Success Manager - Chandler, AZ - On Site

PrismHRChandler, AZ, United States
Full-time
As an HCM Customer Success Manager, you will play a crucial role in ensuring the success and satisfaction of our customers. You will be responsible for building strong, long-term relationships with ...Show moreLast updated: 11 hours ago
  • Promoted
Entry Level Customer Success Opportunity

Entry Level Customer Success Opportunity

Year Up UnitedTempe, AZ, US
Full-time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and / or job placement services, and persona...Show moreLast updated: 6 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

CrexendoTempe, AZ, United States
Full-time
NetSapiens is a customer centric organization.Crexendo is seeking a dynamic customer success professional to provide customer obsessed service. The position will work within a collaborative team env...Show moreLast updated: 1 day ago
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SENIOR CUSTOMER SUCCESS MANAGER

SENIOR CUSTOMER SUCCESS MANAGER

TrellixAZ, United States
Full-time
Senior Customer Success Manager.Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted b...Show moreLast updated: 1 day ago
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CUSTOMER SUCCESS SPECIALIST

CUSTOMER SUCCESS SPECIALIST

RS Hughes Co., Inc.AZ, United States
Full-time
Imagine a company that recognizes excellence in not only the products it sells, but also in its employees.We hold ourselves to the highest standards of quality and professionalism - and we treat ou...Show moreLast updated: 3 days ago
CUSTOMER SUCCESS MANAGER

CUSTOMER SUCCESS MANAGER

Tattoo Manufacturing InternationalAZ, United States
10 hours ago
Salary
$16.50 hourly
Job type
  • Full-time
Job description

Job Summary :

A Customer Success Manager plays a pivotal role in driving customer satisfaction and loyalty by ensuring that customers receive maximum value from a product or service. A CSM is the customer's advocate ensuring they have a seamless and positive experience with our brand. Your keen listening skills will uncover and address any issues or concerns promptly, improving satisfaction and fostering a positive customer experience.

Works With :

  • Senior Customer Success Manager

Duties / Responsibilities :

  • Provide customers with exceptional customer service on every phone call and email.
  • Ensuring the timely and successful delivery of products according to customer needs.
  • Answering customer questions with a one call response to their satisfaction.
  • Provide product recommendations, sales suggestions or other help as requested.
  • Provide instant, on-phone customer quote requests or 2-hour turnaround for complex quotes.
  • Respond to client inquiries, resolve issues promptly to ensure a seamless customer experience.
  • Collaborate with Senior Customer Success Manager on accounts and growth opportunities.
  • Work across internal teams for product updates to ensure customer satisfaction.
  • Address concerns making communication tailored, smooth and easy.
  • Monitor team success by tracking KPIs for customer satisfaction, retention rates and account growth.
  • Tag team CRM board management with Senior Customer Success Manager.
  • Communicate important customer feedback internally.
  • Staying up to date with new products or industry trends
  • Requirements

    Required Skills / Abilities :

  • Demonstrated ability to drive the sales process from quote to close.
  • Proven ability to articulate the distinct aspects of products and services
  • Professional demeanor and excellent verbal and written communication skills.
  • Strong relationship-building skills to foster trust and client partnerships.
  • Problem-solving mindset with ability to troubleshoot and identify solutions for client success.
  • Strong organizational and multitasking skills, capable of managing multiple accounts and priorities.
  • Education and Experience :

  • 3+ years of experience in account management, sales, or customer relationship roles.
  • Knowledge of Microsoft Office, Outlook, CRM systems.
  • Promotional products industry knowledge a plus.
  • Physical Requirements :

  • On-site position. Must be able to come into the Tucson, AZ office every day.
  • Prolonged periods sitting at a desk and working on a computer.
  • Potential travel to 1 tradeshow per year includes unpacking, set up and dismantle.
  • Support tradeshow logistics with on-site prepping of tradeshow booth shipments.
  • Must be able to lift to 15 pounds at times.
  • Salary Description

    16.50 per hour