Customer success manager Jobs in Chicago, IL
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Customer success manager • chicago il
Last updated: 1 day ago
Join the Legal Tech Revolution at Litera.Are you ready to shape the future of how law is practiced? At Litera, we're on a mission to Raise The Bar for the legal profession by delivering transformat...Show moreLast updated: 30+ days ago
Lets build the future together!.Teamtailor is an Employer Branding and an ATS SaaS platform used by over 12 000 companies 200k users in 90 countries around the world.
Working at Teamtailor means wor...Show moreLast updated: 30+ days ago
Join the Legal Tech Revolution at Litera.Are you ready to shape the future of how law is practiced? At Litera, we're on a mission to Raise The Bar™ for the legal profession by delivering transforma...Show moreLast updated: 16 days ago
Ready to be Sievo's next superstar?.We are a SaaS company, originating from Helsinki, Finland, providing procurement analytics solutions to data-driven enterprises.
Our client base speaks for itself...Show moreLast updated: 7 days ago
At CancerIQ, our technology is expanding access to precision cancer prevention, early detection & treatment to more patient populations.
We build software and design services that make it easy for h...Show moreLast updated: 30+ days ago
Become a digital global citizen and enable the new generation of digital entrepreneurs around the world.AppDirect offers a subscription commerce platform to sell any product through any channel on ...Show moreLast updated: 27 days ago
Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful ...Show moreLast updated: 21 days ago
At CancerIQ, our technology is expanding access to precision cancer prevention, early detection & treatment to more patient populations.
We build software and design services that make it easy for h...Show moreLast updated: 30+ days ago
At CancerIQ, our technology is expanding access to precision cancer prevention, early detection & treatment to more patient populations.
We build software and design services that make it easy for h...Show moreLast updated: 30+ days ago
CaptivateIQ is the leading Sales Performance Management solution, recognized by Forrester and G2, and trusted by customers including Affirm, Gong, and Figma.
With solutions for Sales Planning and In...Show moreLast updated: 30+ days ago
Manager, Corporate Customer Success Management.Ready to be a Titan? As a Manager, Corporate Customer Success Management you will be responsible for overseeing a team of Customer Success Managers to...Show moreLast updated: 20 days ago
YCharts empowers wealth managers to make smarter investment decisions and communicate with confidence.Our SaaS platform combines powerful research, proposal generation, and client communication too...Show moreLast updated: 30+ days ago
At Yugabyte, we are on a mission to become the default transactional database for enterprises building cloud-native applications.
YugabyteDB is our PostgreSQL-compatible distributed database for clo...Show moreLast updated: 30+ days ago
This position is bonus and / or commission eligible.CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy.
At CCC, we're making life just work by empowering more than 35,000...Show moreLast updated: 1 day ago
Remote Customer Success Manager.We are seeking a passionate and proactive Customer Success Manager to join our remote team.
In this role, you will help ensure that customers achieve their goals usin...Show moreLast updated: 30+ days ago
Changing the world through digital experiences is what Adobes all about.We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experien...Show moreLast updated: 27 days ago
YugabyteDB is our PostgreSQL-compatible distributed database for cloud-native apps.Resilient, scalable, and flexible, it runs on any cloud and enables developers to become instantly productive usin...Show moreLast updated: 30+ days ago
You're a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy.You're a self-starter who's good at triaging problems and working on the most import...Show moreLast updated: 30+ days ago
AwardSpring is transforming the way scholarships are managed, making it easier for organizations to administer scholarships and for students to access funding.
Our platform streamlines the entire sc...Show moreLast updated: 30+ days ago
- Promoted
Customer Success Manager
LiteraChicago, IL, USFull-time
Customer Success Manager
TeamtailorChicago, Illinois, USAFull-time
Customer Success Manager
Litera Corp.Chicago, IL, United StatesFull-time
Customer Success Manager
SievoChicago, IL, United StatesFull-time
- Promoted
Customer Success Manager
Chicago StaffingChicago, IL, USFull-time
- Promoted
Customer Success Manager
AppDirectChicago, Illinois, USAFull-time
- Promoted
Customer Success Manager
TempusChicago, IL, USFull-time
- Promoted
Customer Success Manager
Cancer IQChicago, IL, USFull-time
Customer Success Manager
CancerIQChicago, IL, United StatesFull-time
- Promoted
Customer Success Manager
CaptivateIQChicago, IL, USFull-time
- Promoted
Manager, Customer Success
ServiceTitanChicago, IL, USFull-time
Customer Success Manager
YChartsChicago, IL, United StatesFull-time
- Promoted
Customer Success Manager
YugabyteChicago, IL, USFull-time
Customer Success Manager
CCC Intelligent Solutions, Inc.Chicago, IL, United StatesFull-time
Customer Success Manager
TalentomaChicago, IL, United StatesFull-time
- Promoted
Customer Success Manager
AdobeChicago, Illinois, USAFull-time
Customer Success Manager
YugabyteDBChicago, IL, United StatesFull-time
- Promoted
Customer Success Manager
ConstructorChicago, IL, USFull-time
Customer Success Manager
AwardSpringChicago, IL, United StatesFull-time
The average salary range is between $ 75,000 and $ 138,948 year , with the average salary hovering around $ 98,228 year .
- vascular surgeon (from $ 325,000 to $ 525,000 year)
- private banker (from $ 54,250 to $ 500,000 year)
- orthopedic surgeon (from $ 43,750 to $ 437,500 year)
- dermatologist (from $ 50,000 to $ 437,500 year)
- interventional radiologist (from $ 108,144 to $ 431,853 year)
- diagnostic radiologist (from $ 24,000 to $ 418,650 year)
- emergency medicine physician (from $ 49,482 to $ 395,500 year)
- surgeon (from $ 40,000 to $ 385,000 year)
- human resource consultant (from $ 92,500 to $ 375,000 year)
- human resources consultant (from $ 92,500 to $ 375,000 year)
- Chico, CA (from $ 50,000 to $ 195,000 year)
- Naperville, IL (from $ 90,000 to $ 173,125 year)
- Tempe, AZ (from $ 70,000 to $ 171,800 year)
- Spokane, WA (from $ 80,000 to $ 171,648 year)
- Palm Bay, FL (from $ 97,466 to $ 171,600 year)
- Sugar Land, TX (from $ 59,750 to $ 168,250 year)
- Baltimore, MD (from $ 70,000 to $ 165,200 year)
- Fort Collins, CO (from $ 61,425 to $ 164,500 year)
- Santa Clarita, CA (from $ 92,500 to $ 163,800 year)
- Santa Rosa, CA (from $ 92,500 to $ 163,345 year)
The average salary range is between $ 65,000 and $ 131,317 year , with the average salary hovering around $ 87,176 year .
Customer Success Manager
LiteraChicago, IL, US30+ days ago
Job type
- Full-time
Job descriptionPassionate about customer success and delivering excellence Adaptable, curious, and quick to learn Strong communicatorconfident in presenting and writing Empathetic listener with an understanding of professional services Skilled at independent problem-solving and troubleshooting Tech-savvy and comfortable demonstrating products 3+ years in Customer Success, Consulting, or Account Management Proactive in guiding customers through the Litera ecosystem Collaborative team player aligned with Litera's values Experience in legal tech or at a law firm preferred The Company Culture : We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment Commitment to Employees : Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact. Global, Dynamic, and Diverse Team : Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together. Comprehensive Benefits Package : Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey. Career Growth and Development : We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles.
Join the Legal Tech Revolution at Litera
Are you ready to shape the future of how law is practiced? At Litera, we're on a mission to Raise The Bar for the legal profession by delivering transformational and globally-trusted solutions to law firms and corporate legal teams worldwide. We've been a leader in legal tech innovation for 30 years and are leading the legal AI revolution to this day with most of the world's largest law firms as our clients. If you're passionate about building AI-forward solutions that scale globally and want your work to impact millions of legal professionals worldwide, this is your opportunity to be part of an extraordinary team that's elevating the craft of law.
The Opportunity
The Customer Success Manager (CSM) supports a strategic international customer base, acting as a trusted partner and advocate. They drive adoption, engage users, and use data to guide outcomes. CSMs collaborate across teams to ensure a seamless customer journeyfrom onboarding to renewalfocused on delivering value and strengthening customer trust. Success is measured by recurring revenue growth and customer satisfaction.
A Day in the Life
- Build strong strategic relationships with buyers, influencers, advocates, and end users
- Lead the full renewal cycle, including negotiations and identifying upsell opportunities
- Partner with Sales to ensure a seamless customer journey
- Guide onboarding and transitions from Sales to Customer Success
- Create and maintain active success plans that clarify customer goals, current state, and next steps
- Monitor customer health, identify risks or areas for improvement, and execute mitigation plans
- Deliver Value Adoption Assessments to highlight usage trends and productivity opportunities
- Conduct regular business reviews to align on priorities and demonstrate value
- Maintain consistent communication with stakeholders and keep strategic plans up to date
- Facilitate internal alignment meetings to connect key players and share timely insights
- Collaborate across Sales, Product, and Marketing to share feedback and drive innovation
- Support a team-first culture focused on delivering exceptional customer outcomes
Qualifications :
Why Join Litera?
Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.