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Customer success manager Jobs in Columbus, OH

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Customer success manager • columbus oh

Last updated: 1 day ago
Customer Success Manager, Defense

Customer Success Manager, Defense

Path Robotics, IncColumbus, OH, United States
Full-time
At Path Robotics, we're building the future of embodied intelligence.Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the skilled labor gap and transformin...Show moreLast updated: 5 days ago
Customer Success Manager- Iot / SaaS

Customer Success Manager- Iot / SaaS

Worthington Enterprises LtdColumbus, OH, United States
Full-time
As the Customer Success Manager (CSM), you will be the face of our connected technology solutions for the propane industry-helping marketers modernize their operations through IoT innovation.You'll...Show moreLast updated: 30+ days ago
Customer Success Advisor

Customer Success Advisor

Lumen IncColumbus, OH, United States
Full-time
We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly.Together, we are building a culture and company from the people up - committed to t...Show moreLast updated: 1 day ago
  • Promoted
Senior Customer Success Manager

Senior Customer Success Manager

AlmediaColumbus, OH, US
Full-time
Senior Customer Success Manager At Almedia.Almedia is a place where those who want to push harder can accelerate their careers faster than anywhere else. We're aiming to become Germany's second boot...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Associate

Customer Success Associate

VirtruColumbus, OH, US
Full-time
While the rest of the security industry obsesses over locking data down to prevent it from being lost or stolen, we're doing something fundamentally different at Virtru. We're setting data free so t...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

ConstructorColumbus, OH, US
Full-time
You're a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy.You're a self-starter who's good at triaging problems and working on the most import...Show moreLast updated: 30+ days ago
Launch Customer Success Manager

Launch Customer Success Manager

wmColumbus, OH, United States
Permanent
WM is an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, nati...Show moreLast updated: 4 days ago
Customer Success Manager

Customer Success Manager

iCIMSColumbus, OH, United States
Full-time
As a Customer Success Manager on the Commercial team, you will be responsible for leading consultative conversations, participating in business reviews, analyzing key performance metrics, and ensur...Show moreLast updated: 23 days ago
Senior Customer Success Manager

Senior Customer Success Manager

NTT AmericaColumbus, OH, United States
Full-time
Unleash Your Potential : Whether 2 Years or 20, Discover Rewarding Journeys with Us!.Senior Customer Success Manager.In this role, the Senior CSM works closely with enterprise clients to help drive ...Show moreLast updated: 30+ days ago
  • Promoted
Enterprise Customer Success Manager - US

Enterprise Customer Success Manager - US

AppZenColumbus, OH, US
Full-time
Enterprise Customer Success Manager - US.AppZen is the leader in autonomous spend-to-pay software.Its patented artificial intelligence accurately and efficiently processes information from thousand...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

Columbus StaffingColumbus, OH, US
Full-time
Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions are accurately recorded and follow-ups are scheduled. Oversee the customer lifecycle, from launch to renewal...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

VirtualVocationsColumbus, Ohio, United States
Full-time
A company is looking for a Customer Success Manager.Key Responsibilities Manage customer accounts and ensure successful onboarding and ongoing support Conduct regular business reviews and provid...Show moreLast updated: 23 days ago
  • Promoted
Supervisor, Customer Success Team

Supervisor, Customer Success Team

CoinbaseColumbus, OH, United States
Full-time
Ready to be pushed beyond what you think you’re capable of?.At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, ...Show moreLast updated: 9 days ago
  • Promoted
Customer Success Executive - NeoCloud

Customer Success Executive - NeoCloud

Ohio StaffingColumbus, OH, US
Full-time
We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly.Together, we are building a culture and company from the people up committed to tea...Show moreLast updated: 4 days ago
  • Promoted
Customer Success Manager, Enterprise

Customer Success Manager, Enterprise

ClutchColumbus, OH, US
Full-time
Enterprise Customer Success Manager.As an Enterprise Customer Success Manager, you will own a portfolio of 1215 mid-market accounts, typically valued between $100K$300K ARR each.These are complex, ...Show moreLast updated: 30+ days ago
Customer Success Manager (Adobe Practice)

Customer Success Manager (Adobe Practice)

AcxiomColumbus, OH, United States
Full-time
The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement within consulting engagements.The Custome...Show moreLast updated: 2 days ago
  • Promoted
Vice President, Customer Success

Vice President, Customer Success

ConfidentialColumbus, Ohio, United States
Full-time
Vice President, Customer Success About the Company Forward-thinking B2B SaaS / CRM technology organization Industry Information Technology and Services Type Privately Held About the Role The Compan...Show moreLast updated: 2 days ago
  • Promoted
Principal Customer Success Manager

Principal Customer Success Manager

Thomson ReutersColumbus, OH, US
Full-time
Principal Customer Success Manager.We're looking for an experienced Principal Customer Success Manager to lead strategic relationships and drive measurable outcomes across our enterprise customer b...Show moreLast updated: 10 days ago
Customer Success Account Manager

Customer Success Account Manager

ISC2Columbus, OH, United States
Full-time
As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everyth...Show moreLast updated: 30+ days ago
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Customer Success Manager, Defense

Customer Success Manager, Defense

Path Robotics, IncColumbus, OH, United States
5 days ago
Job type
  • Full-time
Job description

Build the Path Forward

At Path Robotics, we're building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the skilled labor gap and transforming industries. We go beyond traditional methods, combining perception, reasoning, and control to deliver field-ready AI that is risk-aware, reliable, and continuously improving through real-world use.

Big, hard problems are our everyday work, and our team of intelligent, humble, and driven people make the impossible possible together.

We are looking for an experienced Customer Success Manager with experience supporting customers in the defense industry to enable a seamless implementation of Path's products while laying the foundation for future account growth. You will serve as the voice of the customer to drive cross-functional alignment, ensuring customers are receiving the most value possible from our products.

What You'll Do

  • Serve as the primary point of contact for multiple customers across North America
  • Own the customer relationship post-signature through ongoing support, including close cross-functional coordination with our internal deployments team

Act as the voice of the customer internally across product, engineering, and sales

  • Coordinate ongoing customer touchpoints to ensure customer production planning aligns with the capabilities of our robotic systems
  • Own customer utilization and long-term success of our robotic systems across all assigned accounts
  • Who You Are

  • Experience working with customers in the defense industry, including familiarity with regulated environments, government stakeholders, or defense contractors
  • Willingness to travel up to 30% to customer sites to build relationships, provide support, and gain a deep understanding of customer operations
  • Comfortable communicating technical concepts to non-technical audiences
  • Capable of negotiating with internal and external stakeholders at the executive level
  • Customer-obsessed and deeply invested in delivering measurable value through products and services
  • Excited by the opportunity to grow a book of business using modern monetization and expansion strategies
  • Detail-oriented and able to operate effectively in a fast-paced, evolving environment
  • Motivated by the opportunity to make an immediate impact at a venture-backed startup
  • Passionate, collaborative, and energized by working closely with cross-functional teams
  • Why You'll Love It Here

  • Daily free lunch to keep you fueled and connected with the team
  • Flexible PTO so you can take the time you need, when you need it
  • Comprehensive medical, dental, and vision coverage
  • 6 weeks fully paid parental leave, plus an additional 6-8 weeks for birthing parents (12-14 weeks total)
  • 401(k) retirement plan through Empower
  • Generous employee referral bonuses-help us grow our team!
  • Who We Are

    At Path Robotics we love coming to work to solve interesting and tough challenges but also because our ideas are welcomed and valued. We encourage unique thinking and are dedicated to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.