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Customer success manager • downey ca
Customer Success Manager
TrueMed IncLos Angeles, CA, United States- Promoted
Senior Customer Success Manager
NorthbeamLos Angeles, CA, USSenior Customer Success Manager
DataCampLos Angeles, CA, USEnterprise Customer Success Manager
Kaizen StackupLos Angeles, CA, US- Promoted
Customer Success Manager
VirtualVocationsDowney, California, United States- Promoted
Customer Success Manager
First ResonanceLos Angeles, CA, USCustomer Success Manager
We RecruitLos Angeles, CA, United States- Promoted
Customer Success Manager
LinearBLos Angeles, CA, US- Promoted
Contract Customer Success Manager
Jobs for HumanityLos Angeles, CA, US- Promoted
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Element Materials TechnologyRancho Dominguez, CA, United StatesSenior Customer Success Manager
Circadia HealthLos Angeles, CA, US- Promoted
Customer Success Manager
OguryLos Angeles, CA, USCustomer Success Manager
Spare Labs IncLos Angeles, CA, United StatesCustomer Success Manager
Sealed Air CorporationSanta Fe Springs, CA, United StatesCustomer Success Manager
KarbonLos Angeles, CA, United States- Promoted
Customer Success Manager
emberosLos Angeles, CA, US- Promoted
Customer Success Manager - Remote
Achieve Test PrepLos Angeles, CA, USCustomer Success Manager
EVPassportLos Angeles, CA, USCustomer Success Manager
Vital LyfeLos Angeles, CA, United States- independent contractor (from $ 36,270 to $ 225,000 year)
- non cdl (from $ 41,096 to $ 225,000 year)
- clinical director (from $ 170,650 to $ 221,550 year)
- automation engineer (from $ 170,650 to $ 199,795 year)
- public works director (from $ 176,354 to $ 195,754 year)
- public works (from $ 176,354 to $ 195,754 year)
- pharmacist (from $ 111,394 to $ 193,721 year)
- marketing (from $ 46,800 to $ 191,100 year)
- physician assistant (from $ 126,360 to $ 185,973 year)
- Chico, CA (from $ 50,000 to $ 195,000 year)
- Naperville, IL (from $ 90,000 to $ 173,125 year)
- Tempe, AZ (from $ 70,000 to $ 171,800 year)
- Spokane, WA (from $ 80,000 to $ 171,648 year)
- Palm Bay, FL (from $ 97,466 to $ 171,600 year)
- Sugar Land, TX (from $ 59,750 to $ 168,250 year)
- Baltimore, MD (from $ 70,000 to $ 165,200 year)
- Fort Collins, CO (from $ 61,425 to $ 164,500 year)
- Santa Clarita, CA (from $ 92,500 to $ 163,800 year)
- Santa Rosa, CA (from $ 92,500 to $ 163,345 year)
The average salary range is between $ 65,000 and $ 131,317 year , with the average salary hovering around $ 87,176 year .
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Customer Success Manager
TrueMed IncLos Angeles, CA, United States- Full-time
Customer Success Manager - Gyms & Studios
Goal for this Role
The primary objective of this role is to ensure that our marquee gym and studio partners such as ClassPass, LifeTime, and Barry's are not only successfully onboarded onto the Truemed platform but also positioned for long-term growth. Onboarding involves setting up these partners to seamlessly accept HSA and FSA dollars from customers, ensuring a smooth and efficient implementation process. Beyond activation, the role is focused on maximizing revenue, awareness, and engagement by helping partners fully leverage Truemed's capabilities over time.
This is a highly outward-facing account management role. The person in this position will travel frequently to partner studio locations, attend key industry conferences, and organize events to drive awareness of Truemed across the fitness and wellness space. Success will come from pairing this in-person engagement with data-driven strategies, developed in close collaboration with Truemed's growth marketing team, to accelerate adoption and revenue growth.
Outcomes for this Role
- Successfully Onboard New Merchants
The role begins with successfully onboarding gym and studio partners by leading the end-to-end Truemed implementation process. This includes ensuring that technical integration and marketing activation are seamless while setting each partner up for long-term success through strategic onboarding and on-site engagement. Close partnership with the growth marketing team will ensure that co-marketing initiatives and awareness campaigns launch quickly and effectively.
Once partners are onboarded, the focus shifts to being fully partner-obsessed. This means providing white-glove service to our most impactful gym and studio customers, regularly visiting locations to build deep relationships, educating teams on best practices, and gathering feedback to inform product and marketing improvements. A strong collaboration with growth marketing ensures partners receive ongoing campaign support that sustains engagement and performance at scale.
Finally, the role is central to driving revenue growth across the gym and studio vertical. It involves identifying and executing creative, revenue-generating opportunities, project managing multiple high-priority accounts, hosting events to increase awareness of Truemed's offerings, and representing Truemed at conferences to expand the company's presence in the fitness and wellness industry. Acting as a trusted advisor, the role combines strategic account management with on-the-ground execution to deliver both implementation excellence and long-term business impact.
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