Customer success manager Jobs in Hialeah, FL
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Customer success manager • hialeah fl
Last updated: 1 day ago
Since launching in March 2025, we have tracked billions of dollars in revenue across hundreds of brands, including celebrity-led brands and some of the biggest names in modern e-commerce.Our platfo...Show moreLast updated: 4 days ago
Canals is a fully remote, profitable startup transforming the industrial supply chain ($10T industry) with AI.Our platform seamlessly integrates with the systems distributors already use, automatin...Show moreLast updated: 29 days ago
FirmPilot is the first generative AI platform built specifically to power modern marketing for law firms.We deliver real results through intelligent automation, data-driven SEO, and performance-fir...Show moreLast updated: 23 days ago
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities.
If you require assistance or an accommodation to complete your applicatio...Show moreLast updated: 30+ days ago
At Orbisk, we're on a mission to create a world where food waste is a thing of the past.We combine our best-in-class AI technology with a sustainability-first mindset to help commercial kitchens re...Show moreLast updated: 30+ days ago
We are hiring an Intermediate-Senior Customer Success Manager to join our team at Spare!.As a Customer Success Manager, you will be accountable for : .
Customer relationships - this role is customer-o...Show moreLast updated: 1 day ago
Join the fintech revolution with Mambu, the leading SaaS cloud banking platform.We're on a mission to make banking better for a billion people.
Explore exciting career opportunities and help shape t...Show moreLast updated: 30+ days ago
ONLY CANDIDATES BASED IN BROWARD OR MIAMI-DADE COUNTIES AND ABLE TO COMMUTE TO THE AVENTURA OFFICE WILL BE CONSIDERED.At Tabit Technologies, we power restaurants with innovative, cloud-based Mobile...Show moreLast updated: 21 days ago
Why Joint Academy (Remote Role).Joint Academy is redefining how musculoskeletal (MSK) care is delivered.Our AI-powered platform combines.
Remote Therapeutic Monitoring (RTM).PT, orthopedic, and pain...Show moreLast updated: 30+ days ago
The Customer Success Manager is responsible for maintaining regular, planned communication with the customers to resolve issues, assist customers to improve the utilization of products, to ultimate...Show moreLast updated: 30+ days ago
Remote (US-based) | Miami preferred.We are seeking a high-impact Customer Success Manager to own the end-to-end customer experiencefrom first demo through long-term retention, expansion, and advoca...Show moreLast updated: 2 days ago
You're a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy.You're a self-starter who's good at triaging problems and working on the most import...Show moreLast updated: 30+ days ago
Dragon Pharma Labs is seeking a motivated Customer Success Manager to join our team in Opa-locka.This full-time, on-site position offers an exciting opportunity for individuals looking to begin the...Show moreLast updated: 30+ days ago
Arcadia is dedicated to happier, healthier days for all.We transform diverse data into a unified fabric for health.Our platform delivers actionable insights for our customers to advance care and re...Show moreLast updated: 3 days ago
A company is looking for a Customer Success Manager.Key Responsibilities Own the entire post-sales experience including onboarding, implementation, renewals, up-sells, and strategic account manag...Show moreLast updated: 30+ days ago
Everflow is a SaaS Partner Marketing platform for managing and scaling revenue from affiliates, partnerships, and marketing channels.
Founded in 2016 by industry veterans, we are based in Oakland, M...Show moreLast updated: 30+ days ago
This is the main job post content.It focuses on the main job details and does not include any extra metadata, links, buttons, or redundant headers.
The content is formatted for easy readability and ...Show moreLast updated: 3 days ago
Bilingual Spanish-speaking Customer Success Manager.UpGuard's mission is to make life easier for security teams.We meticulously create robust solutions that enable our customers to identify, assess...Show moreLast updated: 25 days ago
Customer Success Manager
Modern AIMiami, FL, USFull-time
Customer Success Manager
CanalsMiami, FL, United StatesFull-time
Customer Success Manager
FirmPilotMiami, FL, United StatesFull-time
- Promoted
Customer Success Manager
AirbusMiami, FL, USFull-time
Customer Success Manager (US)
OrbiskMiami, FL, United StatesFull-time
Customer Success Manager
Spare Labs IncMiami, FL, United StatesFull-time
Senior Manager, Customer Success
MambuMiami, FL, United StatesFull-time
- Promoted
Customer Success Manager
Tabit.cloudAventura, FL, USFull-time
Customer Success Manager
Joint AcademyMiami, FL, USFull-time
- Promoted
Customer Success Manager
simPROMiami, FL, USFull-time
- Promoted
53394412040 - Customer Success Manager
Activate TalentMiami, FL, USFull-time
- Promoted
Customer Success Manager (EMEA)
ConstructorMiami, FL, USFull-time
Customer Success Manager
Dragon Pharma LabsOpa-locka, Florida, United StatesFull-time
- Promoted
Customer Success Manager
ArcadiaMiami, FL, USFull-time
- Promoted
Customer Success Manager
VirtualVocationsCoral Gables, Florida, United StatesFull-time
Customer Success Manager - Payments
Everflow - Performance Marketing PlatformMiami, FL, United StatesFull-time
- Promoted
DMS Customer Success Manager
The Hackett GroupMiami, FL, USFull-time
- Promoted
Customer Success Manager - Bilingual Spanish
UpGuardMiami, FL, USFull-time
- truck driving (from $ 31,200 to $ 232,145 year)
- process engineer (from $ 85,000 to $ 206,000 year)
- independent contractor (from $ 29,250 to $ 197,600 year)
- cable installation technician (from $ 31,239 to $ 195,000 year)
- veterinarian (from $ 142,500 to $ 180,000 year)
- engineering (from $ 82,500 to $ 172,100 year)
- administrative director (from $ 39,000 to $ 170,235 year)
- product owner (from $ 110,000 to $ 160,000 year)
- freelance (from $ 36,075 to $ 159,250 year)
- software engineer (from $ 110,000 to $ 155,375 year)
- Chico, CA (from $ 50,000 to $ 195,000 year)
- Naperville, IL (from $ 90,000 to $ 173,125 year)
- Tempe, AZ (from $ 70,000 to $ 171,800 year)
- Spokane, WA (from $ 80,000 to $ 171,648 year)
- Palm Bay, FL (from $ 97,466 to $ 171,600 year)
- Sugar Land, TX (from $ 59,750 to $ 168,250 year)
- Baltimore, MD (from $ 70,000 to $ 165,200 year)
- Fort Collins, CO (from $ 61,425 to $ 164,500 year)
- Santa Clarita, CA (from $ 92,500 to $ 163,800 year)
- Santa Rosa, CA (from $ 92,500 to $ 163,345 year)
The average salary range is between $ 65,000 and $ 131,317 year , with the average salary hovering around $ 87,176 year .
Customer Success Manager
Modern AIMiami, FL, US4 days ago
Job type
- Full-time
Job descriptionServe as first-line support for customer questions and issues Maintain fast, professional response standards Triage issues and coordinate with product and engineering when needed Proactively identify churn risk and intervene early Build trusted relationships with high-value customers Follow up on inbound leads, trials, and warm prospects Re-engage stalled opportunities with tailored outreach and materials Maintain clean CRM records with clear next steps Support expansion, upsells, and renewals Partner with leadership to help close deals Use AI tools daily to improve speed, clarity, and decision-making Leverage AI for research, summarization, customer insights, and documentation Create customer-ready decks and materials efficiently using AI-assisted workflows Keep immaculate CRM, support, and account notes Surface actionable customer feedback that influences product direction Improve internal processes, playbooks, and templates Operate independently without hand-holding in a fast-moving startup Happy, upbeat, confident, and highly personable Professional and polished on video and live calls Extremely organized and detail-oriented Comfortable explaining technical concepts to non-technical users Fluent with modern AI tools and productivity workflows Strong at building clean, persuasive decks and presentations Energized by startup pace and accountability A self-starter who takes ownership instead of waiting for instructions Dashboards and performance analytics Attribution and performance metrics at a high level AI tools for productivity, research, and presentation creation Learning complex platforms quickly Explaining workflows clearly and confidently Work directly alongside the CEO and leadership team Engage daily with elite operators and high-profile brands Represent a platform trusted with billions in tracked revenue Influence product direction through real customer feedback Grow with the company as it scales, not after the fact 2 to 5 years experience in customer success, account management, sales, or solutions consulting Proven experience running live software demos SaaS experience strongly preferred Experience with analytics, data platforms, or marketing technology preferred Experience building customer-facing decks and presentations Strong written and verbal communication skills Comfortable using CRMs, AI tools, and modern SaaS platforms Your resume A short video submission (2 to 3 minutes max) covering : Who you are and your professional background Why you are excited about Modern.ai How you approach customer conversations and demos How you use AI tools in your day-to-day work An example of learning a technical product quickly Remote role, US-based Miami-based candidates strongly preferred Higher compensation for Miami-based candidates Competitive base salary plus performance-based bonus Health insurance and comprehensive benefits Direct access to leadership and the CEO Unlimited room for growth as the company scales
Job Description
Job Description
About Modern.ai
Modern.ai is a business intelligence platform powering some of the most sophisticated brands in e-commerce today. Since launching in March 2025, we have tracked billions of dollars in revenue across hundreds of brands, including celebrity-led brands and some of the biggest names in modern e-commerce.
Our platform sits at the intersection of attribution, analytics, automation, AI, and revenue operations. We work with elite operators who care deeply about performance, data integrity, and speed.
You will be representing a product with real scale, real customers, and real expectations.
The Role
We are hiring a Customer Success Manager to own the customer experience from the first demo through long-term success. This is not a passive support role. This is a front-line revenue, retention, and adoption role.
You will run demos, support customers, nurture pipeline opportunities, build customer-facing materials, and act as a direct extension of sales, product, and leadership.
You will work closely alongside the CEO and leadership team.
What You Will DoCustomer Demos and Onboarding
- Run confident, polished live product demos for inbound leads and prospects
- Tailor demos and presentations based on customer sophistication and use case
- Build and customize decks for demos, onboarding, QBRs, and follow-ups
- Clearly explain workflows, dashboards, attribution, and performance metrics
- Confidently answer technical and product questions live
Customer Support and Retention
Sales Pipeline Nurturing
AI-Driven Execution and Internal Operations
Who This Role Is For
This role is a strong fit if you are :
This role is not a fit if you need heavy structure, slow pace, or narrow responsibilities
Technical Expectations
You do not need to be an engineer, but you must be technically competent.
You should be comfortable with :
If you are not organized, technical, and AI-fluent, you will not succeed in this role.
Why This Role Is Different
This is a front-row seat role for someone who wants responsibility and upside.
Requirements
Required Experience
Application Instructions (Required)
To be considered, you must submit :
Applications without a video submission will not be considered.
Bonus consideration for candidates who demonstrate confidence, clarity, preparation, strong sales presence, and polished presentation skills in their video.
Please provide us with your loom link to your video when submitting your resume.
Benefits
Location, Compensation, and Benefits
Top performers will have a clear path into senior customer success, revenue operations, or sales leadership roles.