Customer success manager Jobs in High Point, NC

Last updated: 11 hours ago

(Remote) Customer Success Manager

N. Harris Computer Corporation - USANorth Carolina, United States

Remote

Full-time

Silverblaze is looking for a Customer Success Manager to join our team!.Join our dynamic team as a Customer Success Manager and play a pivotal role in shaping the customer experience at our organiz...Show moreLast updated: 30+ days ago

Dir, Customer Success (East Region)

CDK GlobalRemote, NC, USA

$145,000.00–$205,000.00 yearly

Remote

Full-time

Position Responsibilities & Essential functions.Directly manages Regional Managers.Performs evaluations, delivers feedback, prescribes solutions and monitors progress on KPIs.Understand teams a...Show moreLast updated: 30+ days ago

Manager, Customer Marketing

Thermo Fisher ScientificNorth Carolina, United States of America

Remote

Full-time

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale.Join our colleagues in bringing our Mission to life – to enable our customers to make the...Show moreLast updated: 30+ days ago

Remote Customer Success Manager – Tadaweb

JobspaddyNorth Carolina

Remote

Full-time

Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams. Over the past 11 years, Tadaweb ha...Show moreLast updated: 30+ days ago

Customer Success Manager (FieldRoutes)

ServiceTitanGlendale, CA NC

Remote

Full-time

We’re FieldRoutes, a leading cloud-based and mobile SaaS provider in the pest control and lawn care industries and a proud member of the ServiceTitan family since 2022. Our cloud-based business mana...Show moreLast updated: 30+ days ago

Customer Success Consultant

RELX Inc. CompanyNorth Carolina

Remote

Full-time

As a Customer Success Consultant, you will manage and nurture relationships with Law Firm Clients.You will serve as the main point of contact for clients of the assigned solution, ensuring their su...Show moreLast updated: 30+ days ago

CUSTOMER ENGAGEMENT MANAGER

PetSmartNC, United States

Full-time

Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too.With PetSmart, you will have opportunities to : Gain experience in a different busin...Show moreLast updated: 2 days ago

CUSTOMER EXPERIENCE MANAGER

MIKNC, United States

Full-time

Store - GREENSBORO, NC - Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store reco...Show moreLast updated: 2 days ago

CUSTOMER EXPERIENCE MANAGER

Michaels Stores, Inc.NC, United States

Full-time

CUSTOMER EXPERIENCE MANAGER-PT

Michaels StoresNC, United States

Full-time

Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...Show moreLast updated: 2 days ago

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RN CLIENT SUCCESS MANAGER-1

TheKeyNC, United States

Full-time

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, The...Show moreLast updated: 11 hours ago

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SENIOR CUSTOMER SUCCESS MANAGER

TrellixNC, United States

Full-time

Senior Customer Success Manager.Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted b...Show moreLast updated: 16 hours ago

Client Success Account Manager | HCM

CBIZNC, High Point

With over offices and nearly 7, associates in major metropolitan areas and suburban cities throughout the U.CBIZ (NYSE : CBZ) delivers top-level financial and employee business services to organizat...Show moreLast updated: 30+ days ago

CUSTOMER EXPERIENCE MANAGER

Home DepotNC, United States

Full-time

Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and...Show moreLast updated: 2 days ago

Comer Success Executive

AlightNorth Carolina, United States

$88,500.00 yearly

The Client Success Executive will be accountable for the overall management of their book of business.They are responsible for strategic direction of assigned clients, client satisfaction, retentio...Show moreLast updated: 30+ days ago

CUSTOMER SUCCESS REPRESENTATIVE

ChristianSky AgencyNC, United States

Full-time

Join ChristianSky Agency as a Customer Success Representative!.Empower Your Career, Unlock Your Potential, and Work from Anywhere!. At ChristianSky Agency, we’re on an exciting journey of growth, an...Show moreLast updated: 2 days ago

Manager, Customer Experience

CFA InstituteRemote, NC

Remote

Full-time

As the Manager, Customer Experience, you will have the opportunity to : .Management of nurture activities and experiences in support of the candidate, candidate-to-member, and member journeys to help...Show moreLast updated: 30+ days ago

CUSTOMER EXPERIENCE MANAGER

The Home Depot, Inc.NC, United States

Full-time

(Remote) Customer Success Manager

N. Harris Computer Corporation - USANorth Carolina, United States

30+ days ago

Job type

Full-time

Remote

Job description

Silverblaze is looking for a Customer Success Manager to join our team!

Join our dynamic team as a Customer Success Manager and play a pivotal role in shaping the customer experience at our organization. We are seeking a skilled and motivated individual who is passionate about delivering exceptional service and driving customer satisfaction. As a Customer Service Manager, you will ensure that our customers receive the highest level of support and assistance. If you are a strategic thinker, a strong communicator, and thrive in a fast-paced environment, we want to hear from you!

This remote role welcomes candidates anywhere in the USA and will be working in the EST timezone. This role requires travel up to 25%. A valid passport is essential for any travel to Canada.

What your impact will be :

Strong problem-solving abilities with a focus on finding creative solutions to customer issues and resolving conflicts effectively.
Ability to analyze data, identify trends, and make data-driven decisions to improve customer satisfaction.
Possess a comprehensive understanding of the Silverblaze solution in order to serve as a consultant identifying new opportunities to optimize the use of the Silverblaze solution.
Maintain strong customer retention rates aligned with business unit’s goals.

What we are looking for :

Minimum of a Bachelors’ Degree or relevant related experience.

Minimum 3 plus years of relevant experience.

Strong customer-focus and service orientation.

Ability to consult with customers’ onsite and remotely at the executive level, operation, and technical levels.

Excellent written and oral communication skills, including presentation skills.

Strong analytical and problem-solving abilities.

What will make you stand out :

Excellent interpersonal skills and ability to build trusted relationships with individuals at all levels of an organization.

Ability to accomplish results working through others.

Hands on, individual contributor and collaborative team player.

Previous experience in the Utilities industry .

What we can offer :

3 weeks' vacation and 5 personal days

Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment

Employee stock ownership and RRSP / 401k matching programs

Lifestyle rewards

Remote work and more!

Salary : 50K-70K

About Harris :

is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.

About Silverblaze :

SilverBlaze Solutions is award-winning software innovation, development and consulting firm. Founded in 1999, SilverBlaze provides utilities with value-focused, highly-customizable web self-service portal and smart forms software. As a leader in customer engagement and collaboration, we specialize in providing self-service portal and intelligent form software to electric, water, gas, telecom and multi-service utility companies. Over the past 20 years, SilverBlaze has successfully empowered clients throughout the United States, Canada, and the Caribbean to maximize customer engagement. Visit to learn more about the diverse roster of clients SilverBlaze has helped succeed.

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