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Customer success manager Jobs in Jersey City, NJ

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Customer success manager • jersey city nj

Last updated: 11 hours ago
  • Promoted
Customer Success Manager

Customer Success Manager

PulleyNew York, NY, US
Full-time
Pulley's mission is to make it easier for anyone to start a company.We believe that more startups should exist and that founder-led companies are more successful in the long term.With Pulley's cap ...Show moreLast updated: 27 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

SynthesiaNew York, NY, US
Full-time
From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and at work....Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

PlaytechNew York, NY, United States
Full-time
You will be fully accountable for ensuring customers achieve measurable business outcomes and long-term success on the Strategy platform. You will act as a trusted advisor, helping customers optimiz...Show moreLast updated: 29 days ago
Customer Success Manager

Customer Success Manager

Unit CorporationNew York, NY, United States
Full-time
Unit is a market leader in embedded finance.We offer ready-to-launch financial services - like banking and capital - and serve millions of end-users across ~100 customers, including Wix, Bill.We're...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

AirNew York, NY, United States
Full-time
Air is the first Creative Ops platform : a system of record for creative teams.Our product automates the mindless tasks that creatives and marketers do every day to manage content, unlocking creativ...Show moreLast updated: 16 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

SuperDialNew York, NY, US
Full-time
We're looking for a Customer Success Manager who will act as the quarterback for their accounts, leading communication, managing relationships, and ensuring every customer gets maximum value from o...Show moreLast updated: 30+ days ago
  • New!
Customer Success Manager

Customer Success Manager

Informa FestivalsNew York, NY, US
Full-time
B2B events, bringing some of the world's most influential creative, technology and business festivals together.We’re combining prestigious events like Cannes Lions, Black Hat, Money20 / 20,...Show moreLast updated: 11 hours ago
  • Promoted
Customer Success Manager

Customer Success Manager

BrandBastionNew York, NY, US
Full-time
BrandBastion is a leading AI-powered solution for social media engagement and brand protection.Imagine a role where your contributions directly shape innovative AI solutions.There is opportunity fo...Show moreLast updated: 27 days ago
Customer Success Manager

Customer Success Manager

AvePointJersey City, NJ, United States
Full-time
AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate ...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

Verse MedicalNew York, NY, US
Full-time
Hospital-Quality Care, Everywhere.The healthcare industry still relies on faxes and phone tag to coordinate critical care for patients at home. We think patients and the clinicians who serve them de...Show moreLast updated: 17 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

RillaNew York, NY, US
Full-time
Rilla's Customer Success Team sits at the unique intersection of customers, product, and go to market.In this role, your mission will be to deeply understand our customers' most pressing challenges...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

With IntelligenceNew York, NY, United States
Full-time
Hybrid (2 days WFH, 3 days Office).SPS by With Intelligence is an award-winning provider of market intelligence for the M&A community. We help our private equity, corporate development, lender, and ...Show moreLast updated: 21 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

Wallman Unlimited CompanyNew York City, New York, USA
Full-time
Our client a rapidly growing B2B marketplace is seeking a Customer Success Manager to drive customer retention expansion and long-term value across a multi-product platform.This role is highly stra...Show moreLast updated: 17 days ago
Customer Success Manager

Customer Success Manager

PocusNew York, NY, United States
Full-time
Pocus exists to supercharge GTM teams.We make every rep a 10x seller.With Pocus, organizations can have fewer, better reps to drive increased pipeline and revenue. How? We've created the world's mos...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

ChargeAfterNew York, NY, United States
Full-time
ChargeAfter is pioneering the embedded lending network for point-of-sale consumer financing for merchants and financial institutions. Powered by a network of lenders and a data-driven matching engin...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

EllipticNew York, NY, US
Full-time
Are you a passionate and enthusiastic Customer Success Manager with a wealth of experience managing customers in the SaaS industry? Are you looking for your next challenge in an emerging and exciti...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

Ex ServicesNew York, NY, United States
Full-time
You'll be joining a core team at EX.CO to lead the charge with our customers and get to work closely with all stakeholders at the company. This position is based in our NYC office.Acting as the liai...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

Greentown ProductionsNew York City, New York, USA
Full-time
GreenTown Production is at the forefront of sustainability delivering innovative and eco-friendly solutions across industries such as renewable energy green construction and waste management.Our mi...Show moreLast updated: 23 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

VendeluxNew York, NY, US
Full-time
Vendelux helps companies discover the best events.Event marketers are the unsung heroes of successful companies.From generating leads to building world-class brands, event marketers make magic happ...Show moreLast updated: 30+ days ago
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Customer Success Manager

Customer Success Manager

PulleyNew York, NY, US
27 days ago
Job type
  • Full-time
Job description

Customer Success Manager

Pulley's mission is to make it easier for anyone to start a company. We believe that more startups should exist and that founder-led companies are more successful in the long term. With Pulley's cap table management tools, companies can better understand and optimize their equity for the long term. Starting a company is hard enough. Managing equity shouldn't be.

We're a high-performing team looking for passionate, execution-focused, self-starters to help us build the next generation of equity and business management tools for founders in an AI-native world. Pulley is growing quickly with over 4,500 customers including startups like Linear, Runway, Fathom, and Roam.

Our trajectory is fueled by top investors like Founders' Fund, Stripe, General Catalyst, Caffeinated Capital, 8vc, Elad Gil, among other great angels. All of our growth has been organic, and we're growing the team to meet the demand.

Who We're Looking For

Pulley is hiring an experienced, proactive Customer Success Manager to lead relationships with high-growth startups and scaling companies. You'll act as a strategic consultantensuring founders and finance leaders derive maximum value from Pulley's product and services suite.

This role is ideal for someone who loves working with founders and executives, excels at identifying opportunities for product adoption, comfortable mapping future goals with executive personas, and takes ownership of outcomes of a customer's success.

What You'll Do

  • Lead customer relationships focused on driving value across Pulley's product and services
  • Serve as a consultant by recommending best practices and strategies for deeper Pulley usage
  • Own customer retention, renewal performance, and risk mitigation
  • Partner cross-functionally with Product, Support, and Implementation to improve the customer journey
  • Gather and translate customer feedback to inform Pulley's roadmap
  • Lead team initiatives or projects to improve CX operations and processes

What You Bring

  • 5+ years of experience in customer success or account management in SaaS
  • Experience owning renewals and driving adoption within a high-growth product
  • Exceptional written and verbal communication skills
  • Proven ability to build and manage relationships across multiple levels, from technical leads to the C-suite
  • Strong business acumen and ability to align product use to customer outcomes
  • Empathy, accountability, and composure under pressure
  • Experience in FinTech, equity, or financial software is a plus
  • Why Work at Pulley?

  • Our product has traction and we're building on a solid foundation, but we're still early enough in our journey where your work will directly shape the company's trajectory as we scale.
  • Founders turn bold ideas into reality - building things that might not exist otherwise. Starting a company is hard enough. Managing equity should be. Pulley exists to make equity management simpler, smarter, and more accessible for founders from day one.
  • Work with a high-performing and passionate team - We value the concept of stunning colleagues and we're thoughtful about creating a team that is excited about building a great company together. Here are some traits that enable our team members to thrive :
  • First Principles Thinking - We believe in breaking down problems into their most basic parts, and that something is possible unless proven otherwise. We understand "why did certain things work?" and apply it to our situation.
  • Ship It & Iterate - We value people who not only generate ideas but also do the work to bring them to life. Instead of fixating on outcomes, we focus on the inputs we can control and take our best bets. We move quickly to ship something, talk to users, get feedback, and iterate.
  • Boldly Honest & Aggressively Considerate - Being boldly honest means challenging each other to set and hit goals, and make the right strategic decisions on what to build. Being aggressively considerate means caring about one another as humans and speaking up with empathy so we can succeed together as a team.
  • Ego-less Learner - Everyday at Pulley, we're trying things that we've never done before - sometimes they work; sometimes they don't. It's important to embrace the mindset of a beginner - stay curious, open to feedback, and ready to learn and grow alongside the team.
  • Benefits

  • Competitive salary and meaningful equity
  • Medical, Dental, and Vision insurance
  • Unlimited PTO + winter holiday break
  • Generous stipends for WFH, learning, wellness, and AI tools
  • Parental leave
  • 401(k) match (US) / Pension match (Canada)
  • Compensation

  • Annual Salary Range : $110,000 to $130,000 USD
  • The range above reflects the typical salary range for this role. The final offer will depend on factors such as your experience, interview performance, level, and other considerations assessed during the hiring process.