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Customer success manager Jobs in Lafayette, LA

Last updated: 8 hours ago
  • Promoted
Customer Success Manager

Customer Success Manager

Capital City PressLafayette, LA, United States
Full-time
Customer Success Manager, Digital Operations Team.Hybrid work model - Candidates can be based in New Orleans, Baton Rouge, Lafayette, or Shreveport / Bossier City. Digital Operations Team, Advertising...Show moreLast updated: 1 day ago
  • Promoted
Customer Account Manager

Customer Account Manager

Conterra Ultra BroadbandLafayette, LA, US
Full-time
Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide.For over 25 years our team of local professionals have been designing, building, and manag...Show moreLast updated: 29 days ago
Zearn Partner Success Manager - Louisiana - Remote

Zearn Partner Success Manager - Louisiana - Remote

ZearnLA, US
Remote
Full-time
Quick Apply
Zearn is the nonprofit educational organization whose mission is to inspire all kids to love learning math.Everything we do is driven by our belief that every kid is a math kid.Our top-rated learni...Show moreLast updated: 11 days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

Teleperformance-Turbo TaxLafayette, LA, United States
Full-time
GigCX Marketplace is partnering with Teleperformance.TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences...Show moreLast updated: 1 day ago
  • Promoted
Customer Account Representative- Long Term Services

Customer Account Representative- Long Term Services

LHC GroupLafayette, LA, United States
Full-time
The Customer Account Representative manages customer accounts through the processing of new referrals, ongoing follow up, report management, and customer service. Assists in the identification and r...Show moreLast updated: 7 days ago
  • Promoted
Senior Manager, Customer Success

Senior Manager, Customer Success

MongoDBLafayette, LA, United States
$129,000.00–$253,000.00 yearly
Full-time
MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and...Show moreLast updated: 1 day ago
DE Recruiter (Success Navigator)

DE Recruiter (Success Navigator)

South Louisiana Community CollegeLafayette, LA
$18.61 hourly
DE Recruiter (Success Navigator)Job no : 494612Closes : Work Type : Staff Part-TimeLocations : Lafayette, LACategories : Academic Affairs. Duties and responsibilities listed are essential job functions a...Show moreLast updated: 30+ days ago
  • New!
Manager Trainee

Manager Trainee

Security FinanceBroussard, LA, US
Full-time
Are you confident in your ability to manage a team towards success? Do you take pride in having top of the line communication skills, exceptional customer service and problem solving skills?.This p...Show moreLast updated: 8 hours ago
Customer Success Manager – State, Local and Law Enforcement (SLED)

Customer Success Manager – State, Local and Law Enforcement (SLED)

i2 Group Inc.Louisiana, United States
Remote
Full-time
Customer Success Manager (State, Local, Law Enforcement).Group, a Harris Computer company, are seeking a Customer Success Manager – SLED, on a full-time, permanent, remote working basis, who can be...Show moreLast updated: 30+ days ago
Adjunct Faculty-College Success / Life Skills

Adjunct Faculty-College Success / Life Skills

Ivy Tech Community CollegeLafayette
Part-time
Adjunct Faculty positions are temporary, part-time positions hired each semester on an as-needed basis.The adjunct faculty member will be responsible for creating a learning environment that assist...Show moreLast updated: 30+ days ago
Customer Service Associate

Customer Service Associate

WalgreensBROUSSARD, Louisiana
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...Show moreLast updated: 30+ days ago
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Family DollarSaint Bernard, Louisiana
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Family Dollar Customer Service Representative ...Show moreLast updated: 30+ days ago
Comer Success Executive

Comer Success Executive

AlightLouisiana, United States
$88,500.00 yearly
The Client Success Executive will be accountable for the overall management of their book of business.They are responsible for strategic direction of assigned clients, client satisfaction, retentio...Show moreLast updated: 30+ days ago
Customer Sales Manager 预订部经理

Customer Sales Manager 预订部经理

Shangri-LaTradersShangri-La
Permanent
Has a passion for Sales and Marketing.Understands the global markets and local environment.Communicates and writes with fluency in English (as well as the local language).Has strong interpersonal a...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Circle KW Lafayette, Ohio, United States of America
JOB DESCRIPTION Store 4705237 : 327 E Main St, W Lafayette, Ohio 43845.Customer Service Representative.We want you to join our team as a Customer Service Representative. If you have the desire to be ...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

U-HaulLafayette, Louisiana
Kaliste Saloom Rd, Lafayette, Louisiana 70508 United States of America.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Cus...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

Capital City PressLafayette, LA, United States
1 day ago
Job type
  • Full-time
Job description

Customer Success Manager, Digital Operations Team

Location : Hybrid work model - Candidates can be based in New Orleans, Baton Rouge, Lafayette, or Shreveport / Bossier City.

Department : Digital Operations Team, Advertising Department

Reports To : Director of Digital Operations

Type : Full-Time

About Georges Media Group :

Georges Media Group is Louisiana's largest media company, with a diverse portfolio of influential brands including NOLA.com, The Baton Rouge Advocate, Gambit, and The Times Picayune. We are at the forefront of the rapidly evolving media landscape, specializing in innovative digital advertising solutions that reach audiences across various channels.

Position Summary :

As a Customer Success Manager (CSM), you will be an essential part of our dynamic digital operations team. CSMs are primarily responsible for ensuring the success and optimization of digital advertising campaigns from conception to completion. You will collaborate closely with sales, strategic, and creative teams to deliver impactful campaigns that meet client expectations and business goals.

Key Responsibilities :

  • Digital campaign performance optimization to meet and exceed KPIs.
  • Setting up tracking and installing pixels using Google Tag Manager and Google Analytics.
  • Assist in the setup and management of campaigns across multiple channels such as paid search, SEO, display, geofencing, streaming video and audio, YouTube, and social media platforms like TikTok and Meta.
  • Maintain campaign health through periodic monitoring, troubleshooting, and adjustments.
  • Consult on ad creative concepts, contributing ideas for maximum impact.
  • Generate performance reports and offer insights for campaign improvements.
  • Participate in client meetings, presenting performance updates and strategy recommendations.
  • Work in a team setting and autonomously, taking ownership and initiative in leading various projects.

Preferred Qualifications :

  • 1+ years of experience in a similar role focused on digital advertising or media
  • Familiarity with various digital advertising tactics / products.
  • Hands-on experience with Google Analytics.
  • Exceptional project and campaign management skills.
  • Strong communication skills, both verbal and written.
  • A problem solver who takes initiative and is naturally curious.
  • Ability to work well both in a team setting and autonomously.
  • Proficient in project management tools and methodologies.
  • Personal Attributes :

  • A self-starter who takes ownership and leads initiatives.
  • Naturally curious, always seeking to understand the "why" behind the "what."
  • Team player, willing to collaborate and share knowledge.
  • Highly organized with a strong attention to detail.
  • Adaptable in a fast-paced environment.
  • Equal Opportunity Employer :

    The Advocate is an inclusive employer that believes in nurturing a diverse workforce. We offer a variety of career opportunities and invite candidates from all backgrounds and experience levels to apply.