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Customer success manager Jobs in Los Angeles, CA

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Customer success manager • los angeles ca

Last updated: 1 day ago
Customer Success Manager

Customer Success Manager

TrueMed IncLos Angeles, CA, United States
Full-time
Customer Success Manager - Gyms & Studios.The primary objective of this role is to ensure that our marquee gym and studio partners such as ClassPass, LifeTime, and Barry's are not only successfully...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

emberosLos Angeles, CA, US
Full-time
Emberos exists to bring predictive intelligence and clarity to a world where AI is already shaping decisions.We help brands understand how AI interprets and represents them at the moment of discove...Show moreLast updated: 2 days ago
  • Promoted
Enterprise Customer Success Manager

Enterprise Customer Success Manager

Kaizen StackupLos Angeles, CA, US
Full-time
Enterprise Customer Success ManagerFull-time Position.We are a rapidly growing B2B SaaS startup revolutionizing the way enterprises manage their digital transformation initiatives.Our cutting-edge ...Show moreLast updated: 14 days ago
Senior Customer Success Manager

Senior Customer Success Manager

Thomson ReutersLos Angeles, CA, United States
Full-time
Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative AI technology. Thomson Reuters acquired a leading AI startup, Casetext in 2023 and scaled u...Show moreLast updated: 8 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

First ResonanceLos Angeles, CA, US
Full-time
First Resonance is seeking a dynamic and customer-oriented individual to join our team as a Customer Success Manager.The Customer Success Manager will play a pivotal role in ensuring the successful...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

We RecruitLos Angeles, CA, United States
Full-time
About the job Customer Success Manager.The candidate should be able to contribute to building relationships, implementing new programs that will increase your business revenue potentials and minimi...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

LinearBLos Angeles, CA, US
Full-time
We're looking for a Customer Success Manager who will partner with our customers to turn data and insights into measurable business impact. In this role, you'll help our customers leverage LinearB's...Show moreLast updated: 30+ days ago
Contract Customer Success Manager

Contract Customer Success Manager

Jobs for HumanityLos Angeles, California, USA
Full-time
Customer Success contractor to manage customer requests provide support and facilitate onboarding calls as the company continues to expand its customer base. Triage and respond to customer tickets v...Show moreLast updated: 13 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

VirtualVocationsInglewood, California, United States
Full-time
A company is looking for a Customer Success Manager to oversee a portfolio of accounts and ensure customer satisfaction with subscription and service contracts. Key Responsibilities : Manage Annual...Show moreLast updated: 8 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

OguryLos Angeles, CA, US
Full-time
Ogury is scaling fast, and as we expand our footprint across the U.Customer Success Manager to join our team and help drive meaningful impact across the Central and Midwest regions.In this role, yo...Show moreLast updated: 1 day ago
Customer Success Manager

Customer Success Manager

Spare Labs IncLos Angeles, CA, United States
Full-time
We are hiring an Intermediate or Senior Customer Success Manager to join our team at Spare!.As a Customer Success Manager, you will be accountable for : . Customer relationships - this role is custome...Show moreLast updated: 9 days ago
  • Promoted
Senior Customer Success Manager

Senior Customer Success Manager

Social Native IncLos Angeles, CA, US
Full-time
Described as the “Uber of Content,” Social Native is a marketplace technology company providing brands the ability to scale high-quality content creation and optimize their cross-channe...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

Sealed Air CorporationSanta Fe Springs, CA, United States
Full-time
City of Indstry, Santa Fe Springs.If you are a current employee click here to apply.Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve ...Show moreLast updated: 21 days ago
Customer Success Manager

Customer Success Manager

KarbonLos Angeles, California, USA
Full-time
Karbon is the global leader in AI-powered practice management software for accounting firms.We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work ...Show moreLast updated: 18 days ago
Senior Customer Success Manager

Senior Customer Success Manager

Fitt TalentLos Angeles, CA, United States
Full-time
Fitt Talent Partners is a specialized recruitment firm working with top health and wellness companies.We're filling this role for a client, a leading consumer Health & Wellness Platform - that has ...Show moreLast updated: 26 days ago
Senior Customer Success Manager

Senior Customer Success Manager

Social NativeLos Angeles, CA, United States
Full-time
Described as the “Uber of Content,” Social Native is a marketplace technology company providing brands the ability to scale high-quality content creation and optimize their cross-channel digital ma...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

EVPassportLos Angeles, CA, US
Full-time
EVPassport is the EV Charging hardware and software platform for purpose-driven organizations.Brands committed to sustainability rely on EVPassport to provide their customers with the most seamless...Show moreLast updated: 1 day ago
Customer Success Manager

Customer Success Manager

Vital LyfeLos Angeles, CA, United States
Full-time
Vital Lyfe is a tech company redefining water autonomy through innovation - creating a new category of personal water-making technology built to scale where infrastructure can't.Build and lead a cu...Show moreLast updated: 30+ days ago
Assistant Manager, Customer Success

Assistant Manager, Customer Success

Dow Jones & CompanyLos Angeles, California, USA
Full-time
Investors Business Daily (IBD) is the leader in stock research and education.For over 35 years IBD has helped countless investors around the world make more money in the market and achieve their fi...Show moreLast updated: 20 days ago
People also ask
Customer Success Manager

Customer Success Manager

TrueMed IncLos Angeles, CA, United States
30+ days ago
Job type
  • Full-time
Job description

Customer Success Manager - Gyms & Studios

Goal for this Role

The primary objective of this role is to ensure that our marquee gym and studio partners such as ClassPass, LifeTime, and Barry's are not only successfully onboarded onto the Truemed platform but also positioned for long-term growth. Onboarding involves setting up these partners to seamlessly accept HSA and FSA dollars from customers, ensuring a smooth and efficient implementation process. Beyond activation, the role is focused on maximizing revenue, awareness, and engagement by helping partners fully leverage Truemed's capabilities over time.

This is a highly outward-facing account management role. The person in this position will travel frequently to partner studio locations, attend key industry conferences, and organize events to drive awareness of Truemed across the fitness and wellness space. Success will come from pairing this in-person engagement with data-driven strategies, developed in close collaboration with Truemed's growth marketing team, to accelerate adoption and revenue growth.

Outcomes for this Role

  • Successfully Onboard New Merchants

The role begins with successfully onboarding gym and studio partners by leading the end-to-end Truemed implementation process. This includes ensuring that technical integration and marketing activation are seamless while setting each partner up for long-term success through strategic onboarding and on-site engagement. Close partnership with the growth marketing team will ensure that co-marketing initiatives and awareness campaigns launch quickly and effectively.

  • Be Merchant Obsessed
  • Once partners are onboarded, the focus shifts to being fully partner-obsessed. This means providing white-glove service to our most impactful gym and studio customers, regularly visiting locations to build deep relationships, educating teams on best practices, and gathering feedback to inform product and marketing improvements. A strong collaboration with growth marketing ensures partners receive ongoing campaign support that sustains engagement and performance at scale.

  • Drive Revenue Growth
  • Finally, the role is central to driving revenue growth across the gym and studio vertical. It involves identifying and executing creative, revenue-generating opportunities, project managing multiple high-priority accounts, hosting events to increase awareness of Truemed's offerings, and representing Truemed at conferences to expand the company's presence in the fitness and wellness industry. Acting as a trusted advisor, the role combines strategic account management with on-the-ground execution to deliver both implementation excellence and long-term business impact.

    Values We're Looking for

  • Mission Enthusiasm : Passionate about bringing health and wellness solutions like Truemed to the fitness and studio world, with a genuine interest in improving lives through better metabolic health habits.
  • Intelligence & Growth Mindset : Learns quickly, adapts to new environments, and absorbs information rapidly. Understands when to take initiative and when to seek input from colleagues or partners. Enjoys working with high-performing teams and contributing to a culture of excellence.
  • Willingness to Travel : This role requires a strong commitment to being in the field. You will regularly visit strategic partner locations, attend key industry conferences, and participate in high-impact events to build relationships, strengthen partnerships, and drive adoption and awareness of Truemed across the fitness and wellness industry.
  • Critical Thinking : Thrives in dynamic, fast-changing environments, quickly identifies partner needs, and develops creative solutions. Makes decisions based on logic and data rather than habit or hierarchy.
  • Proactivity : Takes ownership of partner relationships, brings new ideas for engagement, event activations, and revenue growth opportunities without waiting for direction.
  • Flexibility & Adaptability : Manages shifting priorities and frequent travel demands effectively, staying focused on results while navigating evolving partner and market needs.
  • Openness to Feedback & Collaboration : Responds to feedback with professionalism and curiosity, offering constructive input to improve team processes and partner experiences.
  • Communication Excellence : Builds trust through clear, persuasive communication with gym and studio partners, internal teams, and event stakeholders. Comfortable representing Truemed publicly at conferences and industry events.
  • Qualifications

  • Exhibits autonomy and maturity with a strong eagerness to create the best possible partner experience in fitness and wellness
  • Willingness to travel frequently to partner sites, industry conferences, and events
  • Backgrounds that could be a strong fit include outside account management, early-stage startup executives, business development professionals, or sales operations leaders
  • Demonstrated history of successful execution, especially in growth-focused, customer-facing roles
  • Proven ability to work cross-functionally and communicate effectively with internal teams and external partners
  • Experience in event planning, conference representation, or field marketing is a plus
  • Strong analytical skills and comfort with data-driven decision-making
  • Ability to manage multiple high-priority accounts in a fast-paced environment
  • Experience in growth marketing, partner success, or strategic account management is a plus
  • Familiarity with fitness, wellness, or health-related industries is highly valued
  • Hungry, hardworking, and excited to take ownership of outcomes that directly impact company growth