Customer success manager Jobs in Lynn, MA
Create a job alert for this search
Customer success manager • lynn ma
Last updated: 3 days ago
We are looking for a gritty and ambitious individual for the position of.My client is a scale-up software company that is revolutionizing the industrial sector with their AI capabilities allowing b...Show moreLast updated: 8 days ago
Zone & Co is a leading SaaS company committed to freeing finance teams from the limitations of clunky, disparate systems and manual processes.
Our rapidly growing portfolio of solutions is built...Show moreLast updated: 3 days ago
A tech scale up with Big Plans.When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an exciting work culture.We p...Show moreLast updated: 13 days ago
SAP LeanIX is looking for a Customer Success Manager to join our growing team and guide customers through their journey with the company's suite of products.
The Customer Success department is an in...Show moreLast updated: 30+ days ago
Crayon is seeking a dynamic and motivated Customer Success Manager to join our team.The primary responsibility of this role is to help customers succeed with their competitive intelligence program ...Show moreLast updated: 28 days ago
- Promoted
Customer Success Manager
PropelBoston, MA, United StatesFull-time
- Promoted
Senior Manager, GTM Operations
Zone & CoBoston, MA, USFull-time
Customer Success Manager, Principal
PTCMassachusetts, HO, USA Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower peo...Show moreLast updated: 30+ days ago
Customer Success Manager
ExclaimerBoston, MA, USFull-time
Quick Apply
- Promoted
Customer Success Manager
LeanIXBoston, MA, USFull-time
Customer Success Manager
CrayonBoston, MA, USFull-time
Quick Apply
Customer Success Manager
PropelBoston, MA, United States8 days ago
Job type
- Full-time
Job descriptionExperience in Customer Success, Technical Account Management, Implementation Management, or Project Management role within a B2B SaaS or IoT environment . Experience working in a company that provides both hardware and software is super relevant. Industry experience in construction, real estate, or utility technology is highly desirable. Proven success in renewals, growth strategies, customer onboarding, and training . Excellent relationship-building, stakeholder management, and communication skills . Ability to thrive in a fast-paced, scale-up environment . Must be Boston-based .
We are looking for a gritty and ambitious individual for the position of Customer Success Manager to join a successful global scale-up and be an addition to the America's team.
My client is a scale-up software company that is revolutionizing the industrial sector with their AI capabilities allowing businesses to manage their utilities across buildings. They have seen huge, global success and are now looking for an Enterprise seller to come and grow this vertical out.
Key Responsibilities
- Be the go-to contact for US customers, building strong, lasting relationships.
- Understand customer goals and challenges, offering strategic guidance for success.
- Define and track success metrics, KPIs, and milestones to showcase value.
- Develop and execute customer success plans for seamless onboarding and adoption.
- Monitor engagement, spotting upsell, cross-sell, and expansion opportunities and collaborate with other departments to drive success.
- Own the renewal process—manage discussions, address concerns, and negotiate contracts.
Skills & Experience
If this sounds like it could be you ... let's have an informal chat🙂