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Customer success manager Jobs in Lynn, MA

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Customer success manager • lynn ma

Last updated: 3 days ago

Customer Success Manager

CrayonBoston, MA, United States
Full-time

Deals are more competitive than ever! 55% of companies say they have more competitive deals than they did a year ago, and sellers are facing competitors in nearly 7 out of every 10 deals.And yet th... Show more

Customer Success Manager

Access Information ManagementPeabody, US
Full-time

The primary purpose of the Customer Success Manager (CSM) is to drive customer onboarding, adoption, and long-term satisfaction to ensure customers realize the full value of Access' products and se... Show more

Customer Success Manager

AdaptiveBoston, MA, United States
Full-time

As a Customer Success Manager at Adaptive, you'll be the primary advocate, technical partner, and growth driver for our customers from Day 1 onward.Reporting to the Manager of Customer Success and ... Show more

Customer Success Manager

PreservicaBoston, MA, United States
Full-time

Do you understand how to meet the needs of high profile high value customers? Are you an advocate for driving customer adoption of your software, raising customer satisfaction and retention? Do you... Show more

Customer Success Manager

CYVLSomerville, MA, United States
Full-time

You're a seasoned Customer Success Manager who knows how to build customer relationships into lasting partnerships and passionate advocates.At Cyvl, you'll own the full customer lifecycle from onbo... Show more

Customer Success Manager

SummizeBoston, MA, United States
Full-time

We're Summize, an ambitious legal tech scale-up based in the US and UK, working with businesses all over the globe.Our mission is simple, to get entire businesses working faster and smarter with co... Show more

Customer Success Manager

Venturefizz Product Management CommunityBoston, MA, United States
$86,000.00 yearly
Full-time

The Customer Success Manager is responsible for driving long-term customer value, adoption, retention, and strategic alignment across a portfolio of Commercial accounts.As a trusted advisor, you wi... Show more

Enterprise Customer Success Manager

LinearBBoston, MA, US
Full-time
Quick Apply

LinearB is a Leader in the inaugural Gartner Magic Quadrant for Developer Productivity Insights Platforms.Our platform correlates data across your SDLC stack to identify bottlenecks and automate de... Show more

Customer Success Manager

FreshworksBoston, MA, United States
$108,800.00 yearly
Full-time

Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives.To create a better experience for their customers and employees.Softw... Show more

Customer Success Manager

Black KiteBoston, MA, United States
$90,000.00 yearly
Full-time

Black Kite is seeking a dynamic Customer Success professional responsible for managing accounts by allocating appropriate time to high-priority goals, requirements, and expansion opportunities.You ... Show more

Customer Success Manager

Layer HealthBoston, MA, United States
$140,000.00 yearly
Full-time

Layer Health was founded in 2023 by leading machine learning researchers from MIT and Harvard Medical School.We are building an AI layer that can accurately and scalably synthesize information from... Show more

Customer Success Manager

MonaireSomerville, MA, United States
Full-time

Enterprise Customer Success Manager.Monaire builds intelligent HVAC optimization software that helps enterprise customers reduce energy costs, improve operational efficiency, and scale building per... Show more

Customer Success Manager

HqOBoston, MA, United States
$100,000.00 yearly
Full-time

Customer Success Manager (REX Consultant).HqO is connecting real estate to the people with an asset agnostic, cross-property suite of powerful applications and services that foster best-in-class, d... Show more

Customer Success Manager

UpGuardBoston, MA, United States
Full-time

Due to continued growth, the Customer Success team is expanding and we require a Customer Success Manager to join our high performing team to onboard and enable our customers.The ideal candidate wi... Show more

Customer Success Manager

Threat Stack by F5Boston, MA, United States
Full-time

Threat Stack is in the exciting business of protecting the cloud-based businesses and applications you use every day.Do you use apps to get things done in your day-to-day life? We secure them.Ensur... Show more

Customer Success Manager

FreshworksBoston, MA, US
$108,800.00 yearly
Full-time

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives.To create a better experience for their customers and employees.Softw... Show more

Customer Success Manager

NasuniBoston, MA, United States
Full-time

Location: Boston Seaport: 3 Days onsite, 2 days remote.Nasuni delivers a unified data platform for enterprises facing an explosion of unstructured data, combining storage and data services into a s... Show more

Customer Success Manager

Protex AIBoston, MA, United States
Full-time

Internally known as our "Enterprise Client Strategist".An Enterprise Client Strategist is a motivator, trusted advisor, and strategic coordinator responsible for guiding enterprise clients through ... Show more

Customer Success Manager

VibeIQ Inc.Boston, MA, US
Full-time
Quick Apply

ABOUT US At VibeIQ, our mission is to become the market-leading, global solution for companies that create physical products.We’re building the platform where the art and science of product c... Show more

Customer Success Manager

ReflowBoston, MA, US
Full-time +1

We’re building Reflow, a workforce and workflow intelligence platform that helps teams improve performance with a deep understanding of how we work.Partners get excited after the first demo, now we... Show more

People also ask
Customer Success Manager

Customer Success Manager

CrayonBoston, MA, United States
30+ days ago
Job type
  • Full-time
Job description

Customer Success Manager

Deals are more competitive than ever! 55% of companies say they have more competitive deals than they did a year ago, and sellers are facing competitors in nearly 7 out of every 10 deals. And yet the typical company rates their effectiveness in competitive selling just a 3.8 out of 10 a painful reminder that most teams are losing head to head competitive deals they should be winning. In fact, the typical enterprise is losing $2 to $10 million a year in competitive deals they could have won! At Crayon, we literally fix this. We're building software that helps sales teams win competitive deals at a higher rate. This is a problem that had been waiting for AI to come along. Our software transforms mountains of unstructured data into actionable, winning sales plays and deadly talk tracks. We do it in real-time, at-scale, using AI. If you want to build something big and you're passionate about how generative AI is transforming go-to-market, we'd love to meet you!

As a Customer Success Manager at Crayon, you'll be a strategic partner to our customers by helping them harness the full potential of Crayon's capabilities to build a best in class competitive intelligence program. You'll also play a key role in scaling Crayon's customer business, by driving retention and growth of our clients. You'll draw on your business, sales, and technical acumen to gain a deep understanding of their business objectives, strategic direction, AI vision, and technical needs to advise them through their journey with Crayon. You will also get to function at the tip of the spear for all new product releases, helping with everything from go-to-market strategy to narrative creation. You'll have a key voice in shaping how we build and deliver ongoing value as a business. Our vision is to become the best CS team in all of SaaS, and we're looking for the next person who can bring us closer to that vision.

What You'll Work On:

  • Driving adoption, retention, and expansion for a product that solves real problems.
  • Proactively own the customer experience across their lifecycle managing comprehensive account and success plans grounded in the customer's business objectives, serving as the primary conduit between the customer and Crayon to help them drive organizational impact with their Compete program.
  • As the customer's trusted advisor and product expert, You'll host trainings, onboarding, and working sessions to educate our customers and dig deep into new use cases of Crayon.
  • Contribute to the foundations of Customer Success at Crayon. As a member of our small but mighty team, you'll be instrumental in helping define our motion.