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Customer success manager Jobs in Lynn, MA

Last updated: 11 hours ago
  • Promoted
CUSTOMER SUCCESS MANAGER

CUSTOMER SUCCESS MANAGER

LeanIXBoston, MA, United States
Full-time
SAP LeanIX is looking for a Customer Success Manager to join our growing team and guide customers through their journey with the company's suite of products. The Customer Success department is an in...Show moreLast updated: 1 day ago
  • Promoted
Customer Success Manager

Customer Success Manager

Allure Security Talent CenterCambridge, MA, United States
Full-time
Title : Customer Success Manager Location : RemoteHours : Flexible, Full-TimeReports To : Director of Customer SuccessResponsibilitiesOwn the customer journey for a portfolio of customers.This includes...Show moreLast updated: 5 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

ReltioBoston, MA, US
$100,000.00–$187,000.00 yearly
Full-time
At Reltio®, we believe data should fuel business success.Reltio's AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data mana...Show moreLast updated: 12 days ago
  • Promoted
CUSTOMER SUCCESS MANAGER

CUSTOMER SUCCESS MANAGER

AxonMA, United States
Permanent
Join Axon and be a Force for Good.At Axon, we're on a mission to Protect Life.We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud sof...Show moreLast updated: 1 day ago
  • Promoted
Customer Success Manager

Customer Success Manager

BenchlingBoston, MA, United States
$140,000.00 yearly
Full-time
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed...Show moreLast updated: 3 days ago
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CUSTOMER SUCCESS MANAGER

CUSTOMER SUCCESS MANAGER

QCSS HealthCambridge, MA, United States
Full-time
Quality Coding Software Solutions is seeking a Customer Success Manager to support our Managed Care and Community based healthcare clients. We offer an exciting opportunity to support health care in...Show moreLast updated: 1 day ago
  • Promoted
Customer Success Manager

Customer Success Manager

Zone & CoBoston, MA, United States
Full-time
Zone & Co is a leading SaaS company committed to freeing finance teams from the limitations of clunky, disparate systems and manual processes. Our rapidly growing portfolio of solutions is built on ...Show moreLast updated: 7 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

CXponent LLCCambridge, MA, United States
Full-time
At CXponent, our mission is to be our clients exponenthelping them realize greater results with less time, risk, and money than they thought possible. We empower pragmatic, results-driven profession...Show moreLast updated: 2 days ago
  • Promoted
CUSTOMER SUCCESS MANAGER

CUSTOMER SUCCESS MANAGER

Threat StackBoston, MA, United States
Full-time
Threat Stack is in the exciting business of protecting the cloud-based businesses and applications you use every day.Do you use apps to get things done in your day-to-day life? We secure them.Ensur...Show moreLast updated: 1 day ago
  • Promoted
CUSTOMER SUCCESS MANAGER

CUSTOMER SUCCESS MANAGER

LeanIX JobsBoston, MA, United States
Full-time
LeanIX is looking for a Customer Success Manager to join our growing team and guide customers through their journey with the company's suite of products. The Customer Success department is an integr...Show moreLast updated: 1 day ago
  • Promoted
Customer Success Manager

Customer Success Manager

CognismBoston, MA, US
$80,000.00–$92,000.00 yearly
Full-time
Cognism is a market leader in international sales intelligence.Access to our premium data, has helped a wide variety of global revenue teams change their approach to prospecting, resulting in predi...Show moreLast updated: 2 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

Verve IncCambridge, MA, US
Full-time
Verve is building a world-class team to commercialize wearable solutions that empower the way people move in the world.Our first product is a lightweight, connected wearable system that can be worn...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
MANAGER, CUSTOMER SUCCESS

MANAGER, CUSTOMER SUCCESS

ZoomInfoMA, United States
$20,000.00 yearly
Full-time
We're seeking a Manager of Customer Success to lead our Customer Success Managers (CSMs), supporting our Mid-Market segment. This role drives customer engagement, retention, and expansion by ensurin...Show moreLast updated: 17 hours ago
  • Promoted
  • New!
Customer Success Manager

Customer Success Manager

ExclaimerBoston, MA, US
Full-time +1
A tech scale up with Big Plans.When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an exciting work culture.We p...Show moreLast updated: 11 hours ago
  • Promoted
Customer Success Manager

Customer Success Manager

AtaccamaBoston, MA, US
Full-time
Our product enables both technical and less technical 'data people' across their organizations to create high-quality, governed, safe, and reusable data products. It's what made us a Leader in the G...Show moreLast updated: 4 days ago
  • Promoted
CUSTOMER SUCCESS MANAGER

CUSTOMER SUCCESS MANAGER

CrayonMA, United States
Full-time
Crayon is seeking a dynamic and motivated Customer Success Manager to join our team.The primary responsibility of this role is to help customers succeed with their competitive intelligence program ...Show moreLast updated: 1 day ago
  • Promoted
Manager, Customer Success (Enterprise Customer Success Team)

Manager, Customer Success (Enterprise Customer Success Team)

Semrush IncBoston, MA, United States
We are Semrush, a global IT company developing our own product - a platform for digital marketers.New stars are born here, so don't miss your chance. Manager, Enterprise Customer Success.As the Mana...Show moreLast updated: 18 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

EarnixBoston, MA, United States
Full-time
Earnix is a leading provider of advanced pricing and rating solutions tailored for the insurance and banking industry.Our software empowers actuaries and data scientists within financial companies ...Show moreLast updated: 21 days ago
CUSTOMER SUCCESS MANAGER

CUSTOMER SUCCESS MANAGER

LeanIXBoston, MA, United States
1 day ago
Job type
  • Full-time
Job description

SAP LeanIX is looking for a Customer Success Manager to join our growing team and guide customers through their journey with the company's suite of products. The Customer Success department is an integral team within SAP LeanIX, ensuring that our customers are not only retained but are empowered to be successful.

The ideal candidate will have a passion for IT and be both customer-oriented and collaborative by nature. Customer Success Managers should have exceptional analytical, consulting and advisory skills to support our customers in the best way possible as they are the first point of contact for their customer accounts in all aspects. You will take on full responsibility for customer accounts in different lifecycle stages - from onboarding to renewal. Candidates should be willing and able to take on a wide range of daily responsibilities, from data-driven analysis and execution to change management projects.

This role will work closely with other teams not only within the Customer Success organization but also have the opportunity to collaborate with the global sales, marketing, and product development teams.

Customer Success Manager

Connected hybrid and based in Massachusetts region or US

WHAT IS WAITING FOR YOU?

  • Responsible for the retention of Enterprise accounts (B2B) by ensuring continuous communication and relentless support and guidance
  • Ensure a successful and robust onboarding experience for all new Enterprise customers
  • Develop and expand customer accounts by driving product usage and increasing user base in customer accounts
  • Execute consulting projects with your customers
  • Translate customer feedback into product requirements

WHAT ARE WE LOOKING FOR?

  • 2+ years of experience in an internationally operating consulting company (B2B) for IT Management projects with direct customer interaction in IT organizations
  • Understanding of IT organizations, development of IT applications and IT operations for Enterprise companies
  • Experience in project management and project methods
  • 1+ year working knowledge with Gainsight or Totango
  • Strong computer science fundamentals are preferred
  • Exceptional English language skills, especially technical vocabulary
  • BI-Hybrid

    SAP LeanIX is a market leader for enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation. Its software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess and manage the transition towards their target IT architecture. By offering a data-driven and automated approach enhanced with AI, SAP LeanIX helps organizations make sound decisions and collaborate more effectively. SAP LeanIX serves over 1.400 companies globally across various industries, including more than 10% of the Fortune 500 and half of the German DAX 40. Headquartered in Bonn, and offices in Munich and Berlin (Germany), SAP LeanIX also has a strong international presence with offices in Boston (USA), London (UK), Paris (France), Amsterdam (Netherlands), and Ljubljana (Slovenia). In November 2023, LeanIX became part of SAP. For more information, visit www.leanix.net. Your application information might be therefore shared across both SAP and SAP LeanIX recruiting and hiring teams.

    SAP LeanIX is not just a product, in fact it's a great place to work. Colleagues (700+) from dozens of countries jointly make our vision reality. We believe in transparent communication, personal development, diverse workforce, innovation by creating ideas that prove useful and that our world-class team deserves the best software stack money can buy.

    At SAP LeanIX we have a Hybrid Work Mode which means you work remotely from your home office and work from one of our offices. SAP LeanIX teams and team members decide together on the work mode which suits them best. Next to that, we have great benefits for you, CHECK OUT HERE WHAT IS IN FOR YOU!

    Please check our Applicant Privacy Notice available here for more information about how we process your personal data. If you have any questions or concerns about privacy or want to exercise any of your data privacy rights, please send an email to [email protected].

    SAP LeanIX is committed to being an equal opportunity employer. Diversity is vital to driving the growth and success of our company. If you need an equitable interview process alternative, please let our team know at [email protected]. You will be treated with the utmost respect and confidentiality.

    All applicants will receive consideration for employment based on experience, qualifications, and competencies. SAP LeanIX will not discriminate based on race, color, religion, belief, political affiliation, union membership, age, sex, pregnancy, sexual orientation, gender identity, national or ethnic origin, genetic information, creed, citizenship, disability, protected veteran or marital status, or any other status protected by applicable laws or regulations.