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Customer success manager Jobs in Mesquite, TX

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Customer success manager • mesquite tx

Last updated: 3 days ago

Customer Service Manager

FNA GroupMesquite, TX, United States
Full-time

FNA Group is a world class and leading manufacturer of consumer and industrial pressure washers and other outdoor power equipment.FNA's highly acclaimed brands include Simpson, Delco and CRX.Exclus... Show more

Pro Customer Service/Sales

Home Depot (Retail)Mesquite, TX, United States
Full-time

Pro Customer Service/Sales | Home Depot.The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, proper... Show more

Customer Service Manager (Distribution Center)

CopelandForney, TX, United States
Full-time

If you are a customer-focused operations leader, we have an exciting opportunity for you! Based at our distribution center, you will be responsible for leading customer service execution, order man... Show more

Entry Level Sales Representative - Own Your Success

The Compass Business GroupBalch Springs, TX, US
$65,000.00 yearly
Full-time

Entry-Level Sales Representative – Own Your Success.Commission-Based ($65K–$85K avg/year) + optional base draw.Are you bold, results-driven, and ready to take charge of your career?.At Compass Busi... Show more

Customer Service Representative

Circle KMesquite, Texas, United States of America
Part-time

Store 2740759: 3341 N Town East Blvd, Mesquite, Texas 75150.Flexible (Days, Evenings, Overnights + Weekends).Customer Service Representative.We want you to join our team as a Customer Service Repre... Show more

Customer Service Representative

Dal-TileMesquite, Texas, United States
Full-time
Quick Apply

Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support, such as... Show more

Remote Customer Service Representative – Product Testing

GLOCPASunnyvale, Texas
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Alterations Customer Service Representative

David's BridalMesquite, TX, United States
Part-time

Minimal weekday hours required (join for weekends only!).NO LIMIT * Additional terms and conditions apply.Competitive hourly pay rates & team bonus.At David's Bridal, we empower our customers and o... Show more

Customer Service Part Time

Phenom PeopleMesquite, TX, United States
Full-time +1

Retail Sales Associate Opportunity.We are happy you have taken time out of your day to check out this Retail Sales Associate opportunity with Lowe's.Do any of the following statements match your cu... Show more

Insurance Agent- Sales, Customer Service

Freeway Insurance Services AmericaMesquite, TX, United States
Full-time

Insurance Agent- Sales, Customer Service.Requisition Number: INSUR038660.Location: Mesquite, TX 75149, USA.Sign-On Bonus Opportunity of up to $1,000*.Lucrative incentive sales plans, bonuses and sa... Show more

Remote Customer Support / Success Professionals - AI Trainer ($80-$160 per hour)

MercorMesquite, Texas, US
$80.00 hourly
Remote
Full-time

Overview** We are hiring **Customer Support / Success** professionals with experience in customer support, service delivery, or customer success roles.In this role, you will review, assess, and pro... Show more

Manager

TexasMesquite, Texas, United States
Full-time +1

As part of the Subway® Team, you as a Manager will focus on eight main things: .Providing an excellent guest experience .Ensuring that great food is prepared & served.Keeping our restaurants fu... Show more

Remote Customer Service Representative – TurboTax

TurboTaxForney, Texas
$24.00 hourly
Remote
Full-time

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more

Manager

SubwayBalch Springs, TX, United States
Full-time +1

As part of the Subway Team, you will focus on eight main things:.Providing an excellent guest experience.Ensuring that great food is prepared & served.Keeping our restaurants functional, clean and ... Show more

Customer Service Representative 1

AADG, IncMesquite, Texas, US
Full-time

Are you an experienced customer service professional who has a passion for meeting and exceeding the expectations of your customers? Do you come from the door, hardware, architectural, construction... Show more

Customer Experience & B2B Sales Specialist

Tony Miller PropertiesSunnyvale, Texas, United States
$18.00 hourly
Full-time
Quick Apply

Grow with a Leader in Turfgrass Innovation:.As a trusted local name with strong online presence at.This is a rare hybrid role that blends front-line customer support with real B2B sales opportuniti... Show more

Assistant Manager/Co-Manager

Rainbow ShopsMesquite, TX, United States
Full-time

Rainbow USA is recognized as one of the fastest growing junior, kids, plus, and petite, specialty apparel retail chains and has grown to over 1,000 retail stores! We have multiple retail lines that... Show more

Telecommute Customer Success Representative

TradeJobsWorkforce75357 Dallas, TX, US
Full-time

As a Telecommute Customer Success Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via... Show more

 • Promoted

Remote Customer Service Sales

HMG CareersHeath, Texas
$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

People also ask
Customer Service Manager

Customer Service Manager

FNA GroupMesquite, TX, United States
4 days ago
Job type
  • Full-time
Job description

Customer Service Manager

FNA Group is a world class and leading manufacturer of consumer and industrial pressure washers and other outdoor power equipment. FNA's highly acclaimed brands include Simpson, Delco and CRX. Exclusive licenses with recognizable brands such as DeWalt, Stanley Black & Decker and Craftsman further strengthens FNA's market presence and awareness. FNA is a dynamic organization with unprecedented growth due largely to its ability to attract and retain highly talented associates.

We have a challenging and exciting opportunity for a Customer Service Manager who is energetic, can multi-task and problem solve, and has the drive and motivation to learn and grow in a fast-paced setting.

Primary Purpose:

The Customer Service Manager is responsible for all post-sale product support functions for FNA. This role manages both outsourced and internal customer service contact centers, in addition to leading technical support and warranty processes.

The position is accountable for analyzing and delivering summarized reporting on customer reviews, call center interactions, and warranty trends. As a critical leadership role, the Customer Service Manager helps ensure that all FNA products and brands consistently uphold FNA's Best-in-Class reputation, while meeting and exceeding customer expectations.

Duties and Responsibilities:

  • Oversee the technical services team responsible for reviewing, diagnosing, and approving or denying service center warranty claims in accordance with established warranty policies and procedures.
  • Manage the analysis and consolidated reporting of customer call center activity, warranty claims, and returned product data to identify trends and improvement opportunities.
  • Leverage daily parts and accessory sales reports to support timely order fulfillment and customer shipments.

Required Skills and Abilities:

  • Demonstrated strength in project management, with the ability to lead initiatives from concept through execution.
  • Strong critical thinking, decision-making, and problem-solving capabilities.
  • Proven ability to manage multiple priorities effectively in a fast-paced environment.

Education/Certification:

  • Bachelor's degree in business management is preferred, but will consider equivalent combination of education and experience.
  • Strong supervisory experience in product support within a manufacturing environment, including contact center operations.
  • Experience analyzing data to drive process improvements and operational efficiencies.
  • Experience in Outdoor Power Equipment or Durable Goods industries is preferred.

Management Responsibilities:

A team of 4 direct reports.