Customer success manager Jobs in Midland, TX
Last updated: 1 day ago
Generous Personal Time Off (PTO) Benefits.Weeks of 100% Paid Leave for New Parents (Adoption Included).Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement.Benefits Eligibility Effec...Show moreLast updated: 1 day ago
Vortexa was founded to solve the immense information gap that exists in the energy industry.By using massive amounts of new satellite data and pioneering work in artificial intelligence, Vortexa cr...Show moreLast updated: 1 day ago
Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and da...Show moreLast updated: 1 day ago
The driving force behind our success has always been the people of AspenTech.What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challeng...Show moreLast updated: 1 day ago
Junior Customer Success manager.We believe that every person deserves simple technology tools that just work.Our mission is to help businesses feel confident sharing high value assets (i.We aspire ...Show moreLast updated: 1 day ago
The Senior Customer Success Manager will work Axon's larger customers to build long-term, strategic partnerships.You will work closely with your clients to understand their workflows, organizationa...Show moreLast updated: 1 day ago
A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers.
Southwire and its subsidiaries manufacture building wire and cable, utility ...Show moreLast updated: 1 day ago
Senior Customer Success Manager.Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work.
Our comprehensive, GenAI-powered platform helps organizations confronted b...Show moreLast updated: 1 day ago
Plano, TX, US, 75024 Tyler, TX, US, 75701.Are you looking to Optimize your life? Start your exciting path to a rewarding career today!.
We are Optimum, a leader in the fast-paced world of connectivi...Show moreLast updated: 1 day ago
An employer is looking for a Customer Success Manager to sit remotely.You will primarily be responsible for partnering with customers in the LATAM markets that leverage their SaaS, omnichannel ecom...Show moreLast updated: 1 day ago
Since 2007, Geoforce has been an industry leader in GPS tracking, providing reliable solutions for over 250,000 assets across 90+ countries.
Our comprehensive platform combines rugged GPS devices wi...Show moreLast updated: 1 day ago
The Senior Customer Success Manager oversees the onboarding process for your clients, providing strategic guidance on utilizing DISCO products and services to meet their specific goals, and serve a...Show moreLast updated: 1 day ago
As a Customer Success Manager (CSM) you will be accountable for managing the customer experience and satisfaction of Services delivery to client accounts, within a defined area of the customer base...Show moreLast updated: 30+ days ago
Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and dat...Show moreLast updated: 1 day ago
You have 5+ years of Customer Relationship Management experience under your belt and are looking for your next challenge in a hyper-growth, fast-paced, industry disrupting, SaaS company.You are exc...Show moreLast updated: 1 day ago
Join Axon and be a Force for Good.At Axon, we're on a mission to Protect Life.We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud sof...Show moreLast updated: 1 day ago
Junior Customer Success manager.We believe that every person deserves simple technology tools that just work.Our mission is to help businesses feel confident sharing high value assets (i.We aspire ...Show moreLast updated: 1 day ago
Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their custo...Show moreLast updated: 1 day ago
MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data.
We enable organizations of all sizes to easily build, scale, and...Show moreLast updated: 1 day ago
SoftChalk (an affiliate of AssetWorks Inc.Our mission is to grow, and every year we invest in new teams to ensure that we remain aligned with that mission.
With a proven track record of over 20 year...Show moreLast updated: 30+ days ago
- Promoted
CUSTOMER SUCCESS MANAGER
Ryan, LLCTX, United States$110,000.00–$151,250.00 yearly
Full-time
- Promoted
CUSTOMER SUCCESS MANAGER - ENERGY COMMODITIES
VortexaTX, United StatesFull-time
- Promoted
DIRECTOR, CUSTOMER SUCCESS MANAGER- AMS
VectraTX, United States$190,000.00–$240,000.00 yearly
Full-time
- Promoted
CUSTOMER SUCCESS MANAGER
Aspen Technology, Inc.TX, United StatesFull-time
- Promoted
JR. CUSTOMER SUCCESS MANAGER
Record360, LLCTX, United States$60,000.00–$70,000.00 yearly
Full-time
- Promoted
SENIOR CUSTOMER SUCCESS MANAGER (REMOTE)
Join Our Talent CommunityTX, United States$138,000.00 yearly
Remote
Full-time
- Promoted
CUSTOMER SUCCESS REPRESENTATIVE
SouthwireTX, United StatesFull-time
- Promoted
SENIOR CUSTOMER SUCCESS MANAGER
TrellixTX, United StatesFull-time
- Promoted
MANAGER, CUSTOMER SUCCESS BDM
Altice USA Inc.TX, United StatesFull-time
- Promoted
INTL- CUSTOMER SUCCESS MANAGER (COLOMBIA)
Insight GlobalTX, United StatesFull-time
- Promoted
CUSTOMER SUCCESS MANAGER
GeoforceTX, United StatesFull-time
- Promoted
SENIOR CUSTOMER SUCCESS MANAGER
DISCOTX, United StatesFull-time
Customer Success Manager
ePlusTexas, United States$75,000.00–$125,000.00 yearly
- Promoted
DIRECTOR, CUSTOMER SUCCESS MANAGER- AMS
Vectra AI, Inc.TX, United States$190,000.00–$240,000.00 yearly
Full-time
- Promoted
CUSTOMER SUCCESS MANAGER
PollyTX, United StatesFull-time
- Promoted
SENIOR CUSTOMER SUCCESS MANAGER I
AxonTX, United StatesFull-time
- Promoted
JR. CUSTOMER SUCCESS MANAGER
Record360TX, United States$60,000.00–$70,000.00 yearly
Full-time
- Promoted
SR. CUSTOMER SUCCESS MANAGER, ENTERPRISE
DialpadTX, United States$93,480.00–$115,293.00 yearly
Full-time
- Promoted
MANAGER, CUSTOMER SUCCESS
MongoDBTX, United States$113,000.00–$222,000.00 yearly
Full-time
Customer Success Manager
asset worksTexas, TXFull-time
CUSTOMER SUCCESS MANAGER
Ryan, LLCTX, United States1 day ago
Salary
$110,000.00–$151,250.00 yearly
Job type
- Full-time
Job descriptionDeliver a world class customer experience Build and maintain deep, trusting relationships with customers by understanding their unique business goals and challenges. Identify upsell and cross-sell opportunities that align with customer's long term business strategies. Lead individual product enablement sessions and create scalable content to enhance customer product knowledge, usage, and efficiency. Design and execute strategic customer success plans, detailing objectives, potential roadblocks, success indicators, and timelines. Document and standardize best practices, creating resources like playbooks, how-to guides, and FAQs from customer interactions. Collect and communicate customer insights to internal teams, amplifying the customer voice and identifying recurring trends that will help influence product development. Work closely with Sales, Support, and Implementation counterparts, ensuring a smooth transition from the sales process to ongoing customer success. Proactively identify signs of potential churn or renewal risks, using problem-solving skills and collaborating with internal teams to develop and implement resolution strategies. Identify and intercept customer pain points. Encourage customer advocacy by facilitating customer testimonials and case studies. Proven work experience as a Customer Success Manager or Account Manager, managing a dedicated book of business comprising of large, complex, global enterprises. Exceptional ability to communicate and develop strong business relationships with executive sponsors and licensed customers. Creative problem-solving skills & deep curiosity. Proactively closing knowledge gaps by learning from and sharing with peers. Humble, team-focused attitude with an eagerness to lift up others. A desire to create an impact in a foundational role that will help shape the future of the organization. Bachelor's degree with 5+ years of experience (a mix will be considered if combined totals in one area significantly exceed another that may be slightly under 5 years) Microsoft Office Suite for performing Intermediate / Advanced data analysis, creating top-tier customer and executive presentations Salesforce experience for documenting customer relationships and the ability to create and run reports and dashboards. Salesloft, Outreach, or other Sales engagement platform experience Customer Success Platform experience a plus Standard indoor working environment. Occasional long periods of sitting while working at computer Position requires regular interaction with employees at all levels in person and via e-mail, phone, and video conference. Position requires regular interaction with customers and external vendors in person and via e-mail, phone, and video conference. Creating and sending recorded videos to customers. Independent travel requirement : Up to 10-20%.
Why Ryan?
- Hybrid Work Options
- Award-Winning Culture
- Generous Personal Time Off (PTO) Benefits
- 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
- Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
- Benefits Eligibility Effective Day One
- 401K with Employer Match
- Tuition Reimbursement After One Year of Service
- Fertility Assistance Program
- Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
We are looking for a Customer Success Manager to play a crucial role in conveying our product vision and capabilities to Tax.com customers, offering tailored solutions that meet their unique needs. Responsibilities include nurturing and expanding customer relationships, driving product adoption and usage, identifying expansion opportunities, and ensuring customers are achieving their goals with our software.
Core Responsibilities :
You Have :
Technical Skills :
To perform this job successfully, an individual should be proficient in using the following applications or systems :
Work Environment :
Compensation :
For certain California based roles, the base salary hiring range for this position is $120,000.00 - $165,000.00
For other California based roles, the base salary hiring range for this position is $110,000.00 - $151,250.00
For Colorado based roles, the base salary hiring range for this position is $106,000.00 - $144,430.00
For Illinois based roles, the base salary hiring range for this position is $110,000.00 - $151,250.00
For other Illinois based roles, the base salary hiring range for this position is $106,000.00 - $144,430.00
For New York based roles, the base salary hiring range for this position is $120,000.00 - $165,000.00
For other New York based roles, the base salary hiring range for this position is $100,000.00 - $137,500.00
For Washington based roles, the base salary hiring range for this position is $110,000.00 - $151,250.00
The Company makes offers based on many factors, including qualifications and experience. Certain roles may be eligible for incentive compensation.