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Customer success manager Jobs in New Haven, CT
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Customer success manager • new haven ct
- Promoted
Customer Success Manager
InfiterraNew Haven, CT, US- Promoted
VP of Customer Success & Implementation
Heartbeat HealthNew Haven, CT, USCustomer Success Manager
BudderflyShelton, CT, USCustomer Success Manager, East Coast
DynataUSA (Shelton, CT)- Promoted
- New!
Manager, Customer Success Manager
Thomson ReutersNew Haven, CT, US- Promoted
- New!
Customer Success Specialist
MAYLR LLCMilford, CT, US- Promoted
Team Lead, Customer Success Manager
EveNew Haven, CT, US- Promoted
Customer Success and Sales Manager
Interior Logic GroupNew Haven, CT, US- Promoted
Customer Success Manager
KarbonNew Haven, CT, US- Promoted
ZoHelpers Customer Success Project Manager
ZoHelpersNew Haven, CT, USClient Success Manager
FlexiShelton, CT, US- Promoted
Customer Success Manager
PERSUITNew Haven, CT, US- Promoted
Associate Customer Success Manager
Owner.comNew Haven, CT, US- Promoted
Implementation Success Manager
inquirEDNew Haven, CT, US- Promoted
Customer Success Manager - Veterans Affairs
Rise8New Haven, CT, US- Promoted
Associate Customer Success Specialist
Lucid SoftwareNew Haven, CT, US- Promoted
Client Success Manager
springbigNew Haven, CT, US- Promoted
Customer Success Manager
Global PaymentsNew Haven, CT, US- Promoted
Customer Success Associate
Flagler HealthNew Haven, CT, USThe average salary range is between $ 77,500 and $ 140,000 year , with the average salary hovering around $ 100,037 year .
- cardiothoracic surgeon (from $ 40,024 to $ 300,000 year)
- chief medical officer (from $ 135,590 to $ 250,000 year)
- psychiatrist (from $ 150,169 to $ 247,200 year)
- medical director (from $ 102,595 to $ 236,927 year)
- freelance writing (from $ 38,002 to $ 232,781 year)
- associate dentist (from $ 50,000 to $ 225,000 year)
- engineering director (from $ 140,000 to $ 225,000 year)
- vp engineering (from $ 156,925 to $ 225,000 year)
- principal software engineer (from $ 144,707 to $ 222,032 year)
- chief communications officer (from $ 102,296 to $ 221,395 year)
- Chico, CA (from $ 50,000 to $ 195,000 year)
- Naperville, IL (from $ 90,000 to $ 173,125 year)
- Tempe, AZ (from $ 70,000 to $ 171,800 year)
- Spokane, WA (from $ 80,000 to $ 171,648 year)
- Palm Bay, FL (from $ 97,466 to $ 171,600 year)
- Sugar Land, TX (from $ 59,750 to $ 168,250 year)
- Baltimore, MD (from $ 70,000 to $ 165,200 year)
- Fort Collins, CO (from $ 61,425 to $ 164,500 year)
- Santa Clarita, CA (from $ 92,500 to $ 163,800 year)
- Santa Rosa, CA (from $ 92,500 to $ 163,345 year)
The average salary range is between $ 65,000 and $ 131,317 year , with the average salary hovering around $ 87,176 year .
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Customer Success Manager
InfiterraNew Haven, CT, US- Full-time
Join Our Mission To Grow And Transform The Subscription Economy
Infiterra's B2B SaaS platform helps IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, we're recognized for innovation and global impactand we're just getting started. We foster a collaborative and growth-oriented culture, allowing you to be part of a dynamic, forward-thinking team.
About The Role
To support our global growth, we're hiring a Customer Success Manager based in DACH region. We're looking for a proactive, relationship-driven Customer Success Manager who will act as the strategic partner and trusted advisor to our B2B customers in EMEA with a focus on DACH region. You will own the customer lifecycle post-saledriving adoption, delivering value, expanding accounts, and ensuring renewals. This role is a blend of strategic consulting, data-driven account management, and customer advocacy.
Key Responsibilities
- Own the Customer Lifecycle : Manage onboarding, adoption, retention, and expansion across a portfolio of mid-market to enterprise accounts.
- Drive Product Adoption : Understand customer goals and map them to product capabilities to ensure measurable value realization.
- Retention & Expansion : Proactively identify upsell / cross-sell opportunities, partner with Sales, and lead renewal conversations.
- Customer Advocacy : Be the voice of the customer internally, providing product feedback, influencing the roadmap, and collaborating with Product and Engineering.
- Strategic Guidance : Conduct regular business reviews and deliver data-backed recommendations to help customers optimize usage and ROI.
- Risk Mitigation : Detect churn risks early and execute recovery plans.
- Performance Tracking : Use customer health scoring, usage analytics, and engagement metrics to drive outcomes.
- Presales Involvement : Partner with the Sales team during late-stage deal cycles to influence solution design, validate customer requirements, and set realistic success criteria and adoption expectations pre-signature.