Talent.com

Customer success manager Jobs in New Haven, CT

Create a job alert for this search

Customer success manager • new haven ct

Last updated: less than 1 hour ago
  • Promoted
Customer Success Manager

Customer Success Manager

InfiterraNew Haven, CT, US
Full-time
Join Our Mission To Grow And Transform The Subscription Economy.Infiterra's B2B SaaS platform helps IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription busines...Show moreLast updated: 28 days ago
  • Promoted
VP of Customer Success & Implementation

VP of Customer Success & Implementation

Heartbeat HealthNew Haven, CT, US
Full-time
VP Of Customer Success & Implementation.Heartbeat Health is the leading virtual-first cardiovascular care company in the country, providing patients with convenient, high-quality heart care through...Show moreLast updated: 26 days ago
Customer Success Manager

Customer Success Manager

BudderflyShelton, CT, US
Full-time
Saving the World! Help Wanted….Budderfly is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to medi...Show moreLast updated: 27 days ago
Customer Success Manager, East Coast

Customer Success Manager, East Coast

DynataUSA (Shelton, CT)
Full-time
We are seeking a proactive, strategic, and customer-obsessed Customer Success Manager to drive long-term value and growth for our clients. This role is about anticipating customer needs, unlocking o...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Manager, Customer Success Manager

Manager, Customer Success Manager

Thomson ReutersNew Haven, CT, US
Full-time
Manager of Customer Success Managers.Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative technology. As part of this transformation, we are bui...Show moreLast updated: less than 1 hour ago
  • Promoted
  • New!
Customer Success Specialist

Customer Success Specialist

MAYLR LLCMilford, CT, US
Full-time
Join Our Team at MAYLR LLC : Customer Relationship Specialist.At MAYLR, we specialize in the warehousing and distribution of products to influencers and journalists, primarily within the beauty and ...Show moreLast updated: 4 hours ago
  • Promoted
Team Lead, Customer Success Manager

Team Lead, Customer Success Manager

EveNew Haven, CT, US
Full-time
Team Lead, Customer Success Manager.Eve is an industry leader in legal tech, empowering plaintiff attorneys with AI-driven solutions to achieve better outcomes for their clients.Our core valuesExce...Show moreLast updated: 28 days ago
  • Promoted
Customer Success and Sales Manager

Customer Success and Sales Manager

Interior Logic GroupNew Haven, CT, US
Full-time
Customer Success And Sales Manager.Looking to build your career and design your future? You have come to the right place. About ILG : Interior Logic Group, the United States' premier and largest prov...Show moreLast updated: 12 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

KarbonNew Haven, CT, US
Full-time
Karbon is the global leader in practice management software for growth-minded accounting firms.We provide an award-winning, highly collaborative cloud platform that streamlines work and communicati...Show moreLast updated: 1 day ago
  • Promoted
ZoHelpers Customer Success Project Manager

ZoHelpers Customer Success Project Manager

ZoHelpersNew Haven, CT, US
Full-time
Working remotely in this cross-functional role, you'll be helping us grow and optimizing our client users' journey as they embrace a new CRM system within their organization.You'll be part of the c...Show moreLast updated: 28 days ago
Client Success Manager

Client Success Manager

FlexiShelton, CT, US
Full-time
Flexi Software has been a trusted provider of accounting solutions for over 30 years, offering both cloud-based and on-premise software tailored for organizations with complex accounting requiremen...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

PERSUITNew Haven, CT, US
Full-time
As a Customer Success Manager at PERSUIT, you'll partner closely with in-house legal teams to modernize how they manage outside counsel, while ensuring they derive maximum value from our ever-evolv...Show moreLast updated: 27 days ago
  • Promoted
Associate Customer Success Manager

Associate Customer Success Manager

Owner.comNew Haven, CT, US
Full-time
Associate Customer Success Manager.Owner is the all-in-one platform that restaurants use to succeed online.Thousands of restaurant owners use our tools to build their website, drive online orders, ...Show moreLast updated: 28 days ago
  • Promoted
Implementation Success Manager

Implementation Success Manager

inquirEDNew Haven, CT, US
Full-time
Implementation Success Manager.InquirED was founded by teachers with the mission of bringing rigorous and joyful learning to every student. We're a fast-growing startup, serving more educators and s...Show moreLast updated: 28 days ago
  • Promoted
Customer Success Manager - Veterans Affairs

Customer Success Manager - Veterans Affairs

Rise8New Haven, CT, US
Full-time
Customer Success Manager - Veterans Affairs.We're transforming the United States Government and we know that takes a dream team. We believe customer experience starts with employee experience, so we...Show moreLast updated: 28 days ago
  • Promoted
Associate Customer Success Specialist

Associate Customer Success Specialist

Lucid SoftwareNew Haven, CT, US
Full-time
Associate Customer Success Specialist.Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality.Our products i...Show moreLast updated: 11 days ago
  • Promoted
Client Success Manager

Client Success Manager

springbigNew Haven, CT, US
Full-time
This is a fully remote (work from home) position.Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.W...Show moreLast updated: 28 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

Global PaymentsNew Haven, CT, US
Full-time
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.Our worldw...Show moreLast updated: 1 day ago
  • Promoted
Customer Success Associate

Customer Success Associate

Flagler HealthNew Haven, CT, US
Full-time
Flagler Health is a fast-growing healthtech company transforming how healthcare organizations deliver care through AI-powered workflow automation, remote patient engagement, and chronic care progra...Show moreLast updated: 28 days ago
People also ask
Customer Success Manager

Customer Success Manager

InfiterraNew Haven, CT, US
28 days ago
Job type
  • Full-time
Job description

Join Our Mission To Grow And Transform The Subscription Economy

Infiterra's B2B SaaS platform helps IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, we're recognized for innovation and global impactand we're just getting started. We foster a collaborative and growth-oriented culture, allowing you to be part of a dynamic, forward-thinking team.

About The Role

To support our global growth, we're hiring a Customer Success Manager based in DACH region. We're looking for a proactive, relationship-driven Customer Success Manager who will act as the strategic partner and trusted advisor to our B2B customers in EMEA with a focus on DACH region. You will own the customer lifecycle post-saledriving adoption, delivering value, expanding accounts, and ensuring renewals. This role is a blend of strategic consulting, data-driven account management, and customer advocacy.

Key Responsibilities

  • Own the Customer Lifecycle : Manage onboarding, adoption, retention, and expansion across a portfolio of mid-market to enterprise accounts.
  • Drive Product Adoption : Understand customer goals and map them to product capabilities to ensure measurable value realization.
  • Retention & Expansion : Proactively identify upsell / cross-sell opportunities, partner with Sales, and lead renewal conversations.
  • Customer Advocacy : Be the voice of the customer internally, providing product feedback, influencing the roadmap, and collaborating with Product and Engineering.
  • Strategic Guidance : Conduct regular business reviews and deliver data-backed recommendations to help customers optimize usage and ROI.
  • Risk Mitigation : Detect churn risks early and execute recovery plans.
  • Performance Tracking : Use customer health scoring, usage analytics, and engagement metrics to drive outcomes.
  • Presales Involvement : Partner with the Sales team during late-stage deal cycles to influence solution design, validate customer requirements, and set realistic success criteria and adoption expectations pre-signature.