Customer success manager • new york ny
AI / vertical SaaS for home services.A bootstrapped, profitable startup building AI agents for the home-services industry (HVAC, plumbing, roofing, remodeling), a market worth over $1 trillion.The ... Show more
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Sustainability/Traceability Customer Success Manager.TextileGenesis is a pioneering traceability platform custom built for the textile ecosystem.Our system creates radical transparency from fiber t... Show more
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The average salary range is between $ 80,000 and $ 148,213 year , with the average salary hovering around $ 105,000 year .
The average salary range is between $ 65,000 and $ 131,317 year , with the average salary hovering around $ 87,176 year .
Location: Remote (United States)
Work Model: Remote
Industry: AI / vertical SaaS for home services
Compensation: $100K-$130K base, $200K OTE
A bootstrapped, profitable startup building AI agents for the home-services industry (HVAC, plumbing, roofing, remodeling), a market worth over $1 trillion. The company went from zero to seven figures in revenue in under a year and is on track to grow 10x. It is a small, high-ownership team that consistently wins against far larger competitors by out-executing them.
Our partner is hiring their first dedicated Customer Success / Account Manager to own the post-sale relationship for a fast-growing book of enterprise home-services accounts. This is a revenue-focused seat: you will build the customer success playbook from scratch, drive retention and expansion, and turn satisfied customers into growing ones.
You will work closely with the founding team and have direct influence over how the company scales its customer base, with compensation tied to the retention and expansion you deliver.
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