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Customer success manager Jobs in Orange, CA

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Customer success manager • orange ca

Last updated: 13 days ago

Customer Success Associate

Wolters KluwerIrvine, California, United States
Full-time
Quick Apply

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country.CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate...Show more

Product Manager – Analytics & Product Success

Mutual of Omaha MortgageIrvine, CA, US
Full-time
Quick Apply

Product Manager – Analytics & Product Success Location:.Hybrid - Irvine, CA Job Type: Full-Time Mutual of Omaha is a Fortune 300 Company.Mutual of Omaha Mortgage is inspired by hometown values and ...Show more

Manager, Customer Communications & Governance

Hyundai Motor AmericaFountain Valley, CA, US
Full-time

At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.It’s time you rethink what you expect from an employer.At ...Show more

Manager of New Franchise Success

Comfort KeepersIrvine, CA, US
Full-time
Quick Apply

Elevate the Human Spirit — And Build the Future of Our Franchise Network At Comfort Keepers Franchising, Inc.Comfort Keepers , we support a growing network of franchise owners who are committed to ...Show more

Sales Success Specialist - Fully Remote

Beacon National AgencySanta Ana, CA, US
Remote
Full-time
Quick Apply

We are an industry leader with a surging demand for financial services.Our company has been recognized by Inc.Forbes for its impressive growth.First-year sales professionals earn between $100,000 -...Show more

Vice President of Client Success

FirstService ResidentialIrvine, CA, US
Full-time +1

Vice President of Client Success.This role partners with community management and executive leadership to ensure board members and candidates understand the value of FirstService Residential and th...Show more

Enterprise Customer Success Manager

Zuum Transportation IncIrvine, CA, US
Full-time
Quick Apply

The Enterprise Customer Success Manager (CSM) is responsible for onboarding new customers, driving upsell growth, and mitigating churn.The CSM will ensure customer success by delivering value, buil...Show more

Client Success Manager

TradeJobsWorkForce92728 Fountain Valley, CA, US
Full-time

Client Success Manager Job Duties: Train CS team in the coaching/management process for clients in regards to hitting goal metrics in the areas of lead generation, lead nurture, sales, and retentio...Show more

 • Promoted

Customer Relationship Manager

AltametricsCosta Mesa, California, United States
Full-time
Quick Apply

Own relationships with assigned enterprise accounts, serving as primary escalation point and strategic advisor.Conduct regular on-site visits to customer locations to strengthen relationships and m...Show more

Client Success Associate

FoodaOrange County, CA, US
Full-time +1
Quick Apply

Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem.Nearby options were limited and the team was spending too much time and money trav...Show more

Customer Service Account Manager

TaxRiseIrvine, CA, United States
Full-time

Customer Service Account Manager.At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty.Our team i...Show more

Retention Specialist (Client Success Department)

FreshTaxSanta Ana, California, United States
Full-time
Quick Apply

At FreshTax, we don’t just help people resolve tax debt — we help them move forward with their lives.Our team works with individuals and families facing IRS challenges and helps guide them toward r...Show more

Manager, Customer Success

IDGEast Coast, Remote , US
Remote
Full-time

The Manager of Customer Success is a key competitive differentiator for IDC’s solutions and requires a dynamic, self-starter who is highly customer centric.In this position, you will be a player co...Show more

Client Success Senior Associate

ChaseIrvine, CA, United States
Full-time

Client Success Senior Associate.Be the hub of communication and help build deep and lasting relationships with our most complex Commercial Bank clients across the country.As a Client Success Senior...Show more

Telecommute Customer Success Representative

TradeJobsWorkforce92704 Santa Ana, CA, US
Full-time

As a Telecommute Customer Success Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via...Show more

 • Promoted

Clinical Success Supervisor

EnvistaBrea, California
Full-time

The Clinical Success Specialist Supervisor plays a key leadership role within the Spark and Digital Orthodontics business unit at Envista.This position oversees a team of Clinical Success Specialis...Show more

Customer E-Commerce Success Specialist

Spark RecruitingIrvine, CA, USA
Full-time
Quick Apply

This position partners closely with senior Customer Success, Sales, Product, and Support teams to ensure customers receive timely guidance, proactive support, and consistent value from the platform...Show more

Client Success Senior Associate

JPMorgan ChaseIrvine, CA, United States
Full-time

Client Success Senior Associate.Be the hub of communication and help build deep and lasting relationships with our most complex Commercial Bank clients across the country.As a Client Success Senior...Show more

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Customer Success Associate

Customer Success Associate

Wolters KluwerIrvine, California, United States
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description
We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law firms around the world trust CT Corporation to manage their most critical business and legal compliance responsibilities.

In this role, you will have an opportunity to work with and manage the day to day relationships with our customers at Corporations, Law Firms, or Small Businesses to provide legal and compliance services. If you are looking to gain professional experience, learn a new industry and launch your career with a global organization, come join our team!

Responsibilities:
  • Deliver prompt and professional service to our customers (Small Businesses, Law Firms, or Corporations) through verbal and written communications.
  • Provide consultative customer service; help to determine customer goals, compliance challenges, and business needs, while utilizing product and industry knowledge to provide solutions and initiate orders crucial to corporate legal compliance.
  • Proactively manage the full-life cycle of the order process and drive cross-selling opportunities to promote additional offerings to meet our customer needs.
  • Project manage, organize and prioritize high volumes of requests utilizing SalesForce and other internal systems to ensure timely and accurate response to customers.
  • Manage your own customers and customer escalations and work across Customer Service function to complete or resolve customer requests.
  • Develop and maintain positive working relationships with customers and other key partners.
  • Strive to become a subject matter expert of the department, company and industry and maintain an aptitude for learning.

Qualifications:
  • Bachelor’s degree from an accredited college/university or equivalent B2B client service experience.
  • Strongly preferred minimum of two year of business-to-business (B2B) client/customer service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry.

Preferred Knowledge, Skills or Abilities:
  • Strong organizational, time management and multi-tasking skills.
  • Ability to absorb product knowledge quickly and process information to apply to customer needs.
  • Ability to make sound business decisions and exercise discretion and judgment.
  • Experience generating add-on sales revenue preferred.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook.




    About Wolters Kluwer:

    *FULL BENEFIT PACKAGE AVAILABLE DAY-1 OF HIRE -- NO WAITING PERIOD! We offer competitive pay, full benefit package, M-F 8-hour (1st) shifts, and a very positive, collaborative, and innovative work environment with unlimited opportunities for growth and advancement within!* Wolters Kluwer's roots date back to 1836! Expertise and trusted knowledge have been our guiding principles since we started in 1836. We combine almost two centuries of deep domain knowledge with advanced technology; for professional decision-making with confidence. Our values propel us to put the customer at the center of everything we do, honor our commitment to continuous improvement and innovation, aim high and deliver the right results, and most importantly: win as a team! Wolters Kluwer continuously strives for an inclusive company culture in which we attract, develop, and retain high-performing, productive, engaged, and diverse talent to deliver on our strategy. We are serving the long-term interests of all our key stakeholders - customers, employees, investors, and society - to make sure we make a deep impact with each of them and contribute to shaping a better future for society at large. Wolters Kluwer is a global provider of professional information, software solutions, and services for clinicians, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors.