Customer success manager Jobs in Palm Bay, FL
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Customer success manager • palm bay fl
Last updated: 1 day ago
At Auctane, we are united by a passion to help businesses deliver whatever their size, wherever they are, and however they operate.
We make it possible for businesses to meet the ever-changing requ...Show moreLast updated: 7 days ago
Customer Service Representative & Social Media Manager.We are looking for a Customer Service Representative who can also manage our Instagram account and help grow our client's brand presence onlin...Show moreLast updated: 11 days ago
Must be fluent in reading, writing, and speaking English.Requires willingness to work flexible schedule, including evenings and weekend hours.
Prefer six months of experience in a retail environment...Show moreLast updated: 30+ days ago
Job Title : Coastal Hyundai Customer Experience Manager .Join our dynamic team at Coastal Hyundai, where we redefine automotive excellence through unparalleled customer service and exceptional ...Show moreLast updated: 30+ days ago
Roses - JobID : ba0ded11-aef8-4810-9248-15656ce1849e [Retail Associate / Team Member] As a Customer Service Associate at Roses, you'll : Provide customer engagement in positive and approachable manne...Show moreLast updated: 7 days ago
The Operations Associate will play a crucial role in managing customer data, providing customer support, and performing various administrative tasks.
The ideal candidate will be comfortable working ...Show moreLast updated: 30+ days ago
Franchisee Success Project Manager (Remote).Job Category : Full-Time (40 hours per week).Job Location : 100% work-from-home.
Job Schedule : Mondays through Fridays, 9 : 00 AM - 6 : 00 PM Pacific Time.We're...Show moreLast updated: 30+ days ago
At Lillio (formerly HiMama), we are committed to serving the field as an authentic voice of the early childhood education (ECE) workforce, providing programs with all of the building blocks for hig...Show moreLast updated: 7 days ago
Experience Required : 35 years in Customer Success or similar customer-facing roles.Education : Bachelor's degree in business administration, Information Systems, or a related field (preferred).Emplo...Show moreLast updated: 7 days ago
We arecommitted to a culture of belonging and fostering an inclusive environment where we celebrate differences.As agreat place to work, we empower everyone to be their full, authentic selves.Read ...Show moreLast updated: 1 day ago
At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey.This will be accomplished by creating relationships based on understanding the custome...Show moreLast updated: 30+ days ago
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 30+ days ago
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...Show moreLast updated: 30+ days ago)
Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
These associates learn about products using our tools...Show moreLast updated: 7 days ago
Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...Show moreLast updated: 30+ days ago
Karbon is the global leader in practice management software for growth-minded accounting firms.We provide an award-winning, highly collaborative cloud platform that streamlines work and communicati...Show moreLast updated: 30+ days ago
Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams.
Over the past 11 years, Tadaweb ha...Show moreLast updated: 30+ days ago
As a patient and caregiver-founded company, Synapticure provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health su...Show moreLast updated: 30+ days ago
As a Customer Success Manager at Alpaca, you are the front line in our pursuit of enabling everyone on the planet access to financial markets.
You'll work with our partners (customers) from contract...Show moreLast updated: 30+ days ago
Customer Success Manager
AuctanePalm Bay, FL, USFull-time
Customer Service Representative & Social Media Manager
Remote VAPalm Bay, FL, United StatesFull-time
- Promoted
Customer Service Associate
Phenom PeoplePalm Bay, FL, USFull-time
Customer Experience Manager
Coastal HyundaiMelbourne, FL, USFull-time
Customer Service Associate
RosesPalm Bay, FL, USFull-time
- Promoted
Customer Success Manager
Teams SquaredPalm Bay, FL, USFull-time
- Promoted
Franchisee Success Project Manager
C9 StaffPalm Bay, FL, USFull-time
Customer Support Associate
LillioPalm Bay, FL, USFull-time
Customer Sucess Manager
The Hackett GroupPalm Bay, FL, USFull-time
Customer Service Associate
Southeastern GrocersMelbourne, FL, United StatesFull-time
- Promoted
Customer Service Case Manager
PerceptaMelbourne, FL, USFull-time
Customer Service
LowesMelbourne, FL, United StatesFull-time
- Promoted
Customer Service Representative
AmazonPalm Bay, FL, USAFull-time
Customer Service / Sales
Home Depot (Retail)Melbourne, FL, USFull-time
- Promoted
Customer Service Representative
Family DollarMelbourne, FL, USAFull-time
- Promoted
Customer Success Manager
KarbonPalm Bay, FL, USFull-time
Remote Customer Success Manager – Tadaweb
JobspaddyFloridaRemote
Full-time
- Promoted
Director, Partner Success
SynapticurePalm Bay, FL, USFull-time
- Promoted
Customer Success Manager - United States
AlpacaPalm Bay, FL, USFull-time
The average salary range is between $ 97,466 and $ 171,600 year , with the average salary hovering around $ 124,271 year .
- forensic pathologist (from $ 328,151 to $ 338,822 year)
- product owner (from $ 115,000 to $ 238,000 year)
- database architect (from $ 126,750 to $ 237,500 year)
- fashion design (from $ 52,650 to $ 230,700 year)
- forensic engineer (from $ 192,200 to $ 227,700 year)
- software architect (from $ 140,000 to $ 227,700 year)
- data architect (from $ 146,263 to $ 226,000 year)
- vp engineering (from $ 180,000 to $ 225,000 year)
- verification engineer (from $ 153,813 to $ 224,450 year)
- fpga design engineer (from $ 145,000 to $ 224,450 year)
- Chico, CA (from $ 50,000 to $ 195,000 year)
- Naperville, IL (from $ 90,000 to $ 173,125 year)
- Tempe, AZ (from $ 70,000 to $ 171,800 year)
- Spokane, WA (from $ 80,000 to $ 171,648 year)
- Palm Bay, FL (from $ 97,466 to $ 171,600 year)
- Sugar Land, TX (from $ 59,750 to $ 168,250 year)
- Baltimore, MD (from $ 70,000 to $ 165,200 year)
- Fort Collins, CO (from $ 61,425 to $ 164,500 year)
- Santa Clarita, CA (from $ 92,500 to $ 163,800 year)
- Santa Rosa, CA (from $ 92,500 to $ 163,345 year)
The average salary range is between $ 65,000 and $ 131,317 year , with the average salary hovering around $ 87,176 year .
Customer Success Manager
AuctanePalm Bay, FL, US7 days ago
Job type
- Full-time
Job descriptionFully Paid Annual International President's Club Trip (Auctane Employee Plus One) Exciting and Motivating Annual Global Revenue Kick Off Week at HQ in Austin, TX Competitive Compensation Packages Research and analyzes current accounts for signs of workflow deficiencies and process optimization, potential for increased product adoption, and churn mitigation. Leverage customer health data, adoption, utilization, & complexity scoring to drive prioritization of field efforts and overall impact into your portfolio. Utilize knowledge of ShipStation's new and existing features and integrations through release notes, documentation, and training to consult with customers. Travel to customer locations (3 days / week) to conduct discovery and provide in-person guidance and partnership based on findings from data sources mentioned above. Use critical thinking to resolve issues and communicate functionality of the application to users. Contact and meet with customers on a weekly basis to inform them of potential savings and changes in their account that will benefit their process as well as what they are spending with their carriers, and ideally drive additional monetization to Auctane. Knowledge of best practices in shipping given the customer's selling vertical. Knowledge of carriers and the shipping industry of the current day. Ability to communicate complex carrier information in a way that is consumable to the customer. Ability to conduct research and discovery in the spirit of spotting cost savings opportunities that reflect potential monetization opportunities to Auctane. Collaborate with other departments to ensure the customer experience is seamless. Ability to clearly articulate and define issues and expectations, with all necessary details and through the lens of the voice of the customer. Partner with Sales to identify existing client growth opportunities within your assigned territory Collaborate as needed with Support, Technical Escalation, Product, and / or Engineering as needed for critical customer escalations and representing the voice of the customer. Contribute to Content Marketing efforts to drive brand / product awareness and accelerate customer acquisition by identifying opportunities for customer stories, case studies, and quotes. Four or more (4+) years of account management and / or customer service experience Proven experience managing SMB customers in a scaled (or pooled) motion. Has experience leading regular in-person customer visits Experience with B2B or SaaS software preferred Optional, but a plus : Direct experience working at or with shipping carriers (e.g., UPS, USPS, FedEx) and eCommerce (e.g., Amazon, Shopify, Etsy) and / or knowledge of shipping regulations and procedures. High School Diploma or G.E.D required Based locally in territory. Field CSMs perform these functions while embedded in the market they serve which allows them to meet with their customer face to face as often as needed. Being based in the market they serve better enables them to build strong trust and prevent customer and revenue churn. Salesforce Zoom Zendesk JIRA Slack G Suite Looker Take the reins of your time off with our Flex Time Off policy because work-life balance should always be in your hands! We offer 12 paid holidays for all of our US employees! 401k employer matching program because your future deserves a friendly boost! We conduct annual merit reviews to recognize and reward your hard work and achievements. Health and Wellness : The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans. Employee Assistance Program. We offer up to 8 free mental health sessions. We offer gym discounts to help you stay fit and healthy! We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way. Employee Referral Program! We reward employees helping us find top talent! An inclusive and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive. Attractive HQ in the heart of central Austin, Texas. Sit for prolonged periods of time Utilize wrist and hands for a prolonged period of time Walk short distances Stand for short periods Speaking and conversing with others Lift up to 25lbs without assistance up to chest height
Customer Success Manager
At Auctane, we are united by a passion to help businesses deliver whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items over $200 billion worth to recipients around the globe.
The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
About the Role
The primary purpose of the Field Customer Success Manager position is to build and maintain strong relationships with our most strategic customers. Customer Success Managers (CSMs) learn their customer's business goals and help them achieve those goals through the use of Auctane products and services. CSMs look for opportunities to make a customer's account as efficient as possible through workflow consultation and optimization, as well as look for potential areas of monetization. CSMs help their customers understand how to grow their business through more strategic use of Auctane's products.
Responsibilities include maintaining a strong knowledge of ShipStation and E-Commerce, specifically in regard to carrier choice and understanding what services yield the highest return in company monetization. Field CSMs perform these functions while embedded in the market they serve which allows them to meet with their customer face to face as often as needed. Being based in the market they serve better enables them to build strong trust and prevent customer and revenue churn.
This field position is remote and candidates should be based in the Sacramento or San Jose Metro Area. Salary Range for CA applicants is : $124,000 OTE.
Travel Requirements :
- Spend 3-4 days per week physically with customers at their shipping locations
- Travel to Auctane's home office or other training / meeting locations within the US 2-4 times per year.
Sales Perks :
What Will You Be Doing?
Drive Customer Success Outcomes :
Identify Customer Growth Opportunities :
Enhance Customer Experience via Internal Collaboration :
What Are We Looking For?
The Tech
What Do We Offer?
Additional Position Duties : (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)
Equal Opportunity Employer / Veterans / Disabled