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Customer success manager Jobs in Phoenix, AZ

Last updated: 7 hours ago
  • Promoted
Customer Success Manager

Customer Success Manager

Cato NetworksPhoenix, AZ, US
Full-time
Welcome to the future of cloud networking and security!.Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered b...Show moreLast updated: 6 days ago
  • Promoted
Customer Success Manager (West Coast)

Customer Success Manager (West Coast)

VectraPhoenix, AZ, United States
$115,000.00–$130,000.00 yearly
Full-time
Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and dat...Show moreLast updated: 4 days ago
  • Promoted
Customer Success Specialist

Customer Success Specialist

RS Hughes Co., Inc.Phoenix, AZ, United States
Full-time
Imagine a company that recognizes excellence in not only the products it sells, but also in its employees.We hold ourselves to the highest standards of quality and professionalism - and we treat ou...Show moreLast updated: 2 days ago
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  • New!
Client Success Manager

Client Success Manager

Mortgage BenefitsPhoenix, AZ, US
Full-time
Job Title : Client Success Manager (Remote, USA).Job Type : Remote Commission-Only.Compensation : Performance-based.We are seeking a dedicated Client Success Manager to ensure homeowners maximize the ...Show moreLast updated: 18 hours ago
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  • New!
Entry Level Customer Success Opportunity

Entry Level Customer Success Opportunity

Year Up United CareersPhoenix, AZ, US
Full-time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and / or job placement services, and persona...Show moreLast updated: 7 hours ago
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Director of Customer Success - Pacific Mountain

Director of Customer Success - Pacific Mountain

CyeraPhoenix, AZ
Full-time
Come join the company reinventing data security, empowering businesses to realize the full potential of their data.As the leading data security platform purpose-built for the cloud era, Cyera's mis...Show moreLast updated: 15 days ago
SaaS Customer Success Lead

SaaS Customer Success Lead

Birch RiverScottsdale, AZ, US
$40,000.00 yearly
Full-time
Quick Apply
Sydnee trial users into raving fans and long-term subscribers.Sydnee is a client portal SAAS service owned by Birch River. We have recently found PMF with our small outbound efforts over the past ye...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

Bayview Baptist ChurchPhoenix, AZ, US
Full-time
Job Description : Customer Success Manager at Bayview Baptist Church.As a Customer Success Manager at Bayview Baptist Church in the Sales department, you will play a crucial role in ensuring the sat...Show moreLast updated: 30+ days ago
Customer Success Manager (Inside)

Customer Success Manager (Inside)

AxonScottsdale, Arizona, US
$88.00 hourly
Full-time
The Customer Success Manager owns the post-sales experience between Axon and our small-market customers, driving value realization and return on the client’s investment. Successful Customer Success ...Show moreLast updated: 8 days ago
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Vice President, Customer Success

Vice President, Customer Success

Spear EducationScottsdale, AZ, United States
Full-time
At Spear, our mission is to help dentists and their teams pursue and achieve "Great Dentistry.Spear drives dental practice growth by advancing our clients clinical skills, improving their practice ...Show moreLast updated: 10 days ago
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Customer Success Director

Customer Success Director

EncoraScottsdale, AZ
Full-time
Job Location : New York City, NY or Princeton, NJ.Encora Customer Success Directors are experienced technology leaders who help Encora's customers accelerate their engineering by building and managi...Show moreLast updated: 15 days ago
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Customer Success Engineer

Customer Success Engineer

u-bloxPhoenix, AZ
Full-time
SIX : UBXN) is a global technology leader in positioning and wireless communication in automotive, industrial, and consumer markets. Their smart and reliable solutions, services and products let peopl...Show moreLast updated: 15 days ago
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Product Analyst / Sales Engineer – Customer Success

Product Analyst / Sales Engineer – Customer Success

NuclearnPhoenix, AZ, United States
Full-time
Product Analyst / Sales Engineer to join our Customer Success team.This role requires nuclear industry expertise to drive data-driven product demonstrations, support pre-sales engagements, and bridge...Show moreLast updated: 20 days ago
  • Promoted
Customer Success Specialist

Customer Success Specialist

DollarDaysPhoenix, AZ, US
Full-time
DollarDays, you will be responsible for building and maintaining strong relationships with our customers to improve customer satisfaction and loyalty. You will proactively reach out to customers, pr...Show moreLast updated: 15 days ago
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SimplrOps Customer Success & Support

SimplrOps Customer Success & Support

DeloitteTempe, AZ
$97,875.00–$163,125.00 yearly
Full-time
The Human Capital Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset : their people. Centered on five core issues, this Portfo...Show moreLast updated: 15 days ago
Customer Success Manager

Customer Success Manager

WillScotPhoenix, AZ, US
Full-time
In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in...Show moreLast updated: 13 days ago
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Sr. Customer Success Manager, Healthcare

Sr. Customer Success Manager, Healthcare

ReputationScottsdale, AZ, United States
Full-time
Reputation has changed the way companies improve their customer experience through feedback.Based in Silicon Valley and founded in 2013, Reputation is the global leader in reputation experience man...Show moreLast updated: 7 days ago
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BILINGUAL HUMAN RESOURCES MANAGER

BILINGUAL HUMAN RESOURCES MANAGER

ASSA ABLOYPhoenix, AZ, United States
Full-time
Career Opportunities : Bilingual Human Resources Manager (32407).Requisition ID 32407 - Posted - AADG, Inc - ASSA ABLOY Door Group - USA : Arizona (Phoenix - 5858 Lower Buckeye Rd) ...Show moreLast updated: 7 days ago
Senior Customer Success Manager - Phoenix, AZ

Senior Customer Success Manager - Phoenix, AZ

ExtraHopPhoenix, AZ
Full-time
The ExtraHop Customer Success team focuses on successful outcomes for our customers.As a Technical Customer Success Manager, you will play a leading role in accomplishing the following goals : .Analy...Show moreLast updated: 13 days ago
Customer Success Manager

Customer Success Manager

Cato NetworksPhoenix, AZ, US
6 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Welcome to the future of cloud networking and security!

Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeem, Trusteer and more). Cato's unique technology inspired a brand-new product category, later named "SASE" by Gartner and a market expected to reach $25 billion by 2027.

This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don't miss it!

As a Cato Customer Success Manager , you will be a trusted advisor to our top customers from deployment and throughout their journey to renewal. In this role you will inspire and support customer adoption and expansion and use your customer facing and technical acumen to lead our customers to success.

Curiosity - you have a desire to truly understand our customers' business needs.

Creativity - you can find a sustainable path to yes.

Empathy - you connect at a human level with our customers and you genuinely care

Responsibilities :

  • Responsible for the health of the assigned accounts and ensure our customers continue to stay and grow with us and realize the full value of their investment in our technology
  • Develop meaningful relationships with key stakeholders within the customer as well as Cato's teams (Sales, Customer Success, R&D and Support Engineering)
  • Own and orchestrate Cato's post sales motion, including conducting QBRs, product adoption maturity assessments, managing renewals and upsells

Requirements :

  • 5+ year of experience ideally in a Customer Success or sales role at a high growth SaaS software or technology vendor
  • Experience and Exposure working with networking or security software solutions
  • Excellent customer communication and presentation skills (ability to clearly articulate to different audiences and bring the message across in a concise, professional and compelling manner)
  • Ability to effectively listen and truly understand the customer needs, even if they're not effectively articulated, and find sustainable solutions
  • Ability to influence and persuade at all levels and gain a 'Trusted Advisor' status with key stakeholders
  • Must be very well organized and able to work effectively in a nimble and fast-paced environment
  • Effective problem solver, shows ownership and wants to see issues resolved
  • Comfortable working within a geographically distributed team for a hyper-growth global organization
  • Must be located within the North Central United States
  • Ability to travel up to 25% of the time
  • Prior Experience :

  • Solid technology background, ideally hands-on prior experience on at least a few of the following domains :
  • Routing (static, BGP, EIGRP, etc.)
  • Switching
  • SD-WAN
  • Firewalls, Proxy
  • Secure Web Gateway / CASB / DLP
  • Identity Management (SSO, SAML, LDAP, etc.)
  • Threat protection mechanisms (IPS, AM, etc.)
  • Load Balancing
  • Networking protocol analysis (TCP, UDP, IP, ICMP, etc.)
  • WAN, MPLS
  • As an EEO / Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

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