Customer success manager Jobs in Provo, UT
Create a job alert for this search
Customer success manager • provo ut
Last updated: 12 hours ago
ShiftCare is a fast-growing SaaS scale-up and its innovative software is a market leader which helps Australian, American & Canadian disability support providers, in-home aged carers, and allied he...Show moreLast updated: 1 day ago
Senior Customer Success Manager.At SearchStax, our Senior Customer Success Managers (CSMs) are embedded in the heart of our customer relationships.
This role is focused on understanding our partner ...Show moreLast updated: 2 days ago
Location : Remote - United States.At Panoptyc, we're on a mission to revolutionize loss prevention.Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across ...Show moreLast updated: 1 day ago
Clarium is seeking a proactive, relationship-driven Customer Success Manager (CSM) to ensure our healthcare clients unlock maximum value from our platform.
This role is ideal for someone who thrives...Show moreLast updated: 2 days ago
Customer Success Manager – SaaS startup.We are looking for a full-time candidate to join our growing Customer Success team during this high-growth period of our company’s existence.The individual s...Show moreLast updated: 30+ days ago
Enerex is a leading SaaS provider dedicated to empowering energy suppliers and brokers with cutting-edge solutions that streamline operations and drive success.
Our flagship platform, Sparkplug is t...Show moreLast updated: 2 days ago
Join Our Mission To Grow And Transform The Subscription Economy.Infiterra's B2B SaaS platform helps IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription busines...Show moreLast updated: 2 days ago
DocMatter is an ambitious, growth-stage company that is changing the face of collaboration for the medical community and is hiring exceptional individuals that want to contribute to that mission.We...Show moreLast updated: 2 days ago
We are seeking a motivated and detail-oriented Customer Success Intern to join our team.This internship offers a hands-on opportunity to work closely with our Customer Success team to support clien...Show moreLast updated: 2 days ago
This is a full-time, in-office position in Provo, UT.Signals is changing how work gets done.We help organizations scale faster with a digital workforce of AI Cloud Employees that autonomously run s...Show moreLast updated: 30+ days ago
Sales and Customer Success Manager.B2B and B2C sales of paper and cardboard targets, primarily to law enforcement agencies, commercial shooting ranges, military organizations, and direct-to-consume...Show moreLast updated: 30+ days ago
Interested in building your career at OpenLoop? Get future opportunities sent straight to your email.Show moreLast updated: 2 days ago
Pluralsight's Digital Success team is seeking a dedicated and detail-oriented individual contributor to help drive the growth and scalability of our organization.
Reporting to the Sr Director of Dig...Show moreLast updated: 12 hours ago
WorkMotion Junior Growth Customer Success Manager.Tired of the 9-to-5 grind? Imagine a world without borders, where opportunities are endless.
That's the future of work, and we're building it at Wor...Show moreLast updated: 12 hours ago
Enterprise Customer Success Manager.CaptivateIQ is the leading Sales Performance Management solution, recognized by Forrester and G2, and trusted by customers including Affirm, Gong, and Figma.With...Show moreLast updated: 2 days ago
- Promoted
Customer Success Manager
ShiftCareProvo, UT, USFull-time
- Promoted
Senior Customer Success Manager
SearchStaxProvo, UT, USFull-time
- Promoted
Customer Success Manager
PanoptycProvo, UT, USFull-time
- Promoted
Customer Success Manager
ClariumProvo, UT, USFull-time
Customer Success Manager
BcsProvo, Utah, United StatesFull-time
- Promoted
Customer Success Manager
EnerexProvo, UT, USFull-time
- Promoted
Customer Success Manager
InfiterraProvo, UT, USFull-time
- Promoted
Senior Customer Success Manager - Life Sciences
DocMatterProvo, UT, USFull-time
- Promoted
Customer Success Manager
ThomasProvo, UT, US Bij Thomas stellen we ons een wereld voor met grenzeloos menselijk potentieel, waar mensen zichzelf overtreffen door zelfbewustzijn en authentieke verbinding.
Al meer dan 40 jaar zijn we pioniers op...Show moreLast updated: 1 day ago
- Promoted
Customer Success Intern
Ever.AgProvo, UT, USFull-time
Senior Customer Success Manager
SignalsProvo, Utah, United StatesFull-time
Sales and Customer Success Manager
Action Target Inc.Provo, UT, USFull-time
- Promoted
Customer Success Manager NewUnited States - Remote
OpenLoopProvo, UT, USRemote
Full-time
- Promoted
- New!
Success Operations Manager
PluralsightProvo, UT, USFull-time
- Promoted
- New!
Junior Growth Customer Success Manager
WorkMotionProvo, UT, USFull-time
- Promoted
Enterprise Customer Success Manager
CaptivateIQProvo, UT, USFull-time
The average salary range is between $ 47,500 and $ 114,125 year , with the average salary hovering around $ 72,500 year .
- creative director (from $ 96,000 to $ 235,250 year)
- architect (from $ 81,567 to $ 200,000 year)
- veterinarian (from $ 30,000 to $ 200,000 year)
- director of rehabilitation (from $ 90,000 to $ 181,350 year)
- rehab director (from $ 90,000 to $ 181,350 year)
- operations management (from $ 101,363 to $ 176,800 year)
- senior electrical engineer (from $ 97,500 to $ 169,750 year)
- lead engineer (from $ 130,000 to $ 168,375 year)
- product manager (from $ 72,850 to $ 168,000 year)
- senior software engineer (from $ 107,500 to $ 165,525 year)
- Chico, CA (from $ 50,000 to $ 195,000 year)
- Naperville, IL (from $ 90,000 to $ 173,125 year)
- Tempe, AZ (from $ 70,000 to $ 171,800 year)
- Spokane, WA (from $ 80,000 to $ 171,648 year)
- Palm Bay, FL (from $ 97,466 to $ 171,600 year)
- Sugar Land, TX (from $ 59,750 to $ 168,250 year)
- Baltimore, MD (from $ 70,000 to $ 165,200 year)
- Fort Collins, CO (from $ 61,425 to $ 164,500 year)
- Santa Clarita, CA (from $ 92,500 to $ 163,800 year)
- Santa Rosa, CA (from $ 92,500 to $ 163,345 year)
The average salary range is between $ 65,000 and $ 131,317 year , with the average salary hovering around $ 87,176 year .
Customer Success Manager
ShiftCareProvo, UT, US1 day ago
Job type
- Full-time
Job description
Customer Success Manager
ShiftCare is a fast-growing SaaS scale-up and its innovative software is a market leader which helps Australian, American & Canadian disability support providers, in-home aged carers, and allied health professionals to streamline the way they work by creating efficiencies in rostering, client management, and billing, enabling businesses to grow.
We are looking for a motivated and experienced Customer Success Manager to champion the high standard of excellence demonstrated by our team on a daily basis. Our ideal candidate will be responsible for engaging and managing relationships with our customers, ensuring their satisfaction with our product and services, and driving retention and expansion of our customer base. Very importantly, you will act as the key support and technical escalation point.
Responsibilities
- Develop a deep understanding of our product and its features, and work closely with customers to help them get the most out of our solution
- Build and maintain strong relationships with our customers, acting as their primary point of contact for any questions, concerns, or issues that may arise
- Act as the key point of technical and support escalation
- Take ownership of the customer onboarding process, collaborate closely with different stakeholders to understand requirements, and ensure the onboarding experience is seamless for our customers
- Monitor customer health and engagement metrics, and develop and execute strategies to improve retention and reduce churn
- Drive adoption and usage of our product by providing guidance, training, and best practices to our customers
- Ensure SLAs are met and workload managed across all allocated onboarding setups
- Build relationships with cross-functional teams (Operations, Engineering, Sales, Product, Marketing) to deliver the best experience for our clients and raise the company's NPS
- Represent the voice of the customer to internal teams, and provide feedback and insights to help drive product and service improvements
- Proactively identify opportunities to upsell and cross-sell our services, and work with the Sales team to close new business