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Customer success manager Jobs in Syracuse, NY

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Customer success manager • syracuse ny

Last updated: 3 days ago
47660371200 - Customer Success Manager

47660371200 - Customer Success Manager

Activate TalentSyracuse, NY, US
Full-time
Position : Customer Success Manager.Type of contract : Independent contractor.We're looking for a Customer Success Manager to take full ownership of a portfolio of brands helping them stay active, g...Show moreLast updated: 11 days ago
  • Promoted
Senior Manager - GTM Engineering, Customer Success

Senior Manager - GTM Engineering, Customer Success

Apollo.ioSyracuse, NY, US
Full-time
Senior Manager - GTM Engineering, Customer Success.Manager, GTME (Success) is the operational leader and coach for Apollo's Named GTM Engineers. They are not just people managers they are system en...Show moreLast updated: 30+ days ago
Customer Success Supervisor - Signature - Rochester, NY

Customer Success Supervisor - Signature - Rochester, NY

UPSSyracuse, NY, United States
Permanent
Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization.Envision innov...Show moreLast updated: 3 days ago
Customer Accounts Manager

Customer Accounts Manager

Aaron's IncSyracuse, NY, US
Full-time
The hourly range for this position is $18.This position is also eligible for incentive pay based on performance.Aaron's Customer Account Managers drive the success of our stores by leading the cust...Show moreLast updated: 3 days ago
Customer Success Manager - Low Touch (East Coast)

Customer Success Manager - Low Touch (East Coast)

n8nSyracuse, NY, US
Full-time
Customer Success Manager / h2pn8n is a workflow automation platform that uniquely combines AI capabilities with business process automation. We give technical teams the flexibility of code with the sp...Show moreLast updated: 11 days ago
  • Promoted
Telecommute Customer Success Representative

Telecommute Customer Success Representative

TradeJobsWorkforce13261 Syracuse, NY, US
Full-time
As a Telecommute Customer Success Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via...Show moreLast updated: 30+ days ago
Customer Experience Manager

Customer Experience Manager

Five BelowSyracuse, NY
Full-time
At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...Show moreLast updated: 27 days ago
Customer Success Manager

Customer Success Manager

ConstructorSyracuse, NY, US
Full-time
You're a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy.You're a self-starter who's good at triaging problems and working on the most import...Show moreLast updated: 11 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

Axiom CloudSyracuse, NY, US
Full-time
Axiom Cloud is transforming how the world's cooling systems are powered, operated, and maintained in order to generate significant climate and financial impact. Axiom Cloud's customers include 15 ma...Show moreLast updated: 30+ days ago
  • Promoted
Manager of Customer Success (Enterprise)

Manager of Customer Success (Enterprise)

SupersideSyracuse, NY, US
Full-time
Manager of Customer Success (Enterprise).Superside is hiring a Manager of Enterprise Customer Success to lead a high-performing team of Customer Success Managers and oversee a portfolio of top-tier...Show moreLast updated: 30+ days ago
Senior Customer Success Manager

Senior Customer Success Manager

DataCampSyracuse, NY, US
Full-time
Senior Customer Success Manager.DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. By providing practical, engaging learning experiences, DataC...Show moreLast updated: 11 days ago
  • Promoted
Customer Experience Manager - Customer Service Tier 2

Customer Experience Manager - Customer Service Tier 2

Eaton PlcSyracuse, NY, US
Full-time
Customer Experience Manager - Customer Service Tier 2.Eaton's ES GEIS CHD division is currently seeking a Customer Experience Manager - Customer Service Tier 2. This hybrid position is based at eith...Show moreLast updated: 13 days ago
  • Promoted
Remote Customer Success Executive

Remote Customer Success Executive

Uptalent.ioSyracuse, NY, US
Remote
Full-time
Customer Success Representative.We are a leading B2B staffing platform, specializing in connecting talented architects and engineers with top-notch Australian architectural and engineering companie...Show moreLast updated: 30+ days ago
  • Promoted
Client Success Manager

Client Success Manager

TradeJobsWorkForce13208 Syracuse, NY, US
Full-time
Client Success Manager Job Duties : Train CS team in the coaching / management process for clients in regards to ...Show moreLast updated: 30+ days ago
Customer Accounts Manager

Customer Accounts Manager

Aaron's Family of CompaniesSyracuse, NY
Part-time
As a Customer Account Manager, you will be integral in helping our customers achieve ownership by providing individualized attention in managing the Customer Accounts Department responsible for the...Show moreLast updated: 15 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

PulleySyracuse, NY, US
Full-time
Pulley's mission is to make it easier for anyone to start a company.We believe that more startups should exist and that founder-led companies are more successful in the long term.With Pulley's cap ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Experience Manager - Customer Service Tier 2

Customer Experience Manager - Customer Service Tier 2

Illinois StaffingSyracuse, NY, US
Full-time
Customer Experience Manager - Customer Service Tier 2.Eaton's ES GEIS CHD division is currently seeking a Customer Experience Manager - Customer Service Tier 2. This hybrid position is based at eith...Show moreLast updated: 4 days ago
CUSTOMER SERVICES MANAGER

CUSTOMER SERVICES MANAGER

James Fisher and SonsWesthill, Westhill, GB
Temporary
JFD is the world leading underwater capability provider, serving the commercial and defence markets with innovative diving, submarine and hyperbaric rescue, technical solutions and services.Operati...Show moreLast updated: 15 days ago
Career Success Specialist

Career Success Specialist

State University of New York Upstate Medical UniversitySyracuse
Full-time
The Career Success Specialist will have responsibility for assisting and counseling students in relation to career navigation and post-graduation placement in residency programs.Incumbent will be i...Show moreLast updated: 30+ days ago
People also ask
47660371200 - Customer Success Manager

47660371200 - Customer Success Manager

Activate TalentSyracuse, NY, US
11 days ago
Job type
  • Full-time
Job description

Customer Success Manager

Position : Customer Success Manager

Location : Remote (Global)

Employment Type : Full-Time

Type of contract : Independent contractor

Work from any corner of the world and be a part of the #remoteworkrevolution!

Scope Of The Role :

We're looking for a Customer Success Manager to take full ownership of a portfolio of brands helping them stay active, grow revenue, and achieve measurable results. You'll act as the bridge between our platform and the brands we serve, ensuring they see real business impact through consistent support, strategy, and partnership.

This is a high-touch, hands-on role for someone who enjoys working closely with founders and marketing teams. You'll spend your days leading client calls, troubleshooting issues, and spotting new opportunities for growth. Internally, you'll be the voice of the customer sharing insights, shaping product improvements, and driving initiatives that help us deliver exceptional value.

What You'll Own :

  • A portfolio of fast-growing brands across e-commerce and consumer industries.
  • Revenue performance and engagement metrics within your book of business.
  • Retention and expansion ensuring every account stays active, healthy, and growing.

What Matters :

  • Revenue Under Management : Performance and growth of your assigned accounts.
  • Net Revenue Retention (NRR) : Expansion and reduced churn across your portfolio.
  • Customer Health & Engagement : Proactive management and measurable client success.
  • What You'll Do :

  • Lead regular calls with founders, marketers, and brand teams to drive success and resolve challenges.
  • Onboard new brands, demo features, and guide them toward quick wins and lasting value.
  • Monitor client engagement and take early action when performance trends downward.
  • Act as a strategic advisor, offering insights on optimization, partnerships, and campaign effectiveness.
  • Coordinate with internal teams to remove blockers, streamline communication, and deliver fast solutions.
  • Collect customer feedback and translate it into actionable insights for product and strategy teams.
  • Maintain detailed CRM notes and documentation to ensure visibility and accountability across all touchpoints.