Customer success manager Jobs in Tampa, FL
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Customer success manager • tampa fl
Last updated: 9 hours ago
Senior Manager, Customer Success.SmarterDx is seeking a Senior Manager, Customer Success who can help our customers thrive.
In this role, you will ensure our health system clients maximize the value...Show moreLast updated: 4 days ago
Enterprise Customer Success Manager.CaptivateIQ is the leading Sales Performance Management solution, recognized by Forrester and G2, and trusted by customers including Affirm, Gong, and Figma.With...Show moreLast updated: 30+ days ago
Ekwa Marketing focuses on innovation and impactful solutions in healthcare digital marketing.We are the trusted partner for healthcare professionals, including doctors, dentists, plastic surgeons, ...Show moreLast updated: 30+ days ago
Since 2018, Wisetack has been building transparent and intuitive consumer lending products that help service-based businesses thrive (think HVAC companies, veterinarians, or auto repair shops).Our ...Show moreLast updated: 6 days ago
We are seeking a proactive and customer-focused Customer Success Manager.As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our pr...Show moreLast updated: 30+ days ago
At ITRADE STEM, we help accelerate job creation and support the future of industries in space, technology, energy, and manufacturing.
We achieve this by developing workforce programs that equip tale...Show moreLast updated: 30+ days ago
Do you thrive in a dynamic, fast-paced environment with a passion for creating meaningful customer experiences? At ReliaQuest, the role of Customer Success Manager puts you at the forefront of driv...Show moreLast updated: 30+ days ago
At SmartLab, we’re transforming STEM education and we’re looking for a dynamic partner to help schools make the most of it.
In this role, you’ll be the go-to guide for educators and district leaders...Show moreLast updated: 20 days ago
Customer Success Representative.We are looking for a friendly, proactive, and customer-focused Customer Success Representative to support our clients throughout their entire experience with our com...Show moreLast updated: 30+ days ago
Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence.Its mission is to be ...Show moreLast updated: 30+ days ago
Customer Success Manager (Commercial).At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it.
Our global team of dedicated Pack members is driving innovation and...Show moreLast updated: 30+ days ago
Hybrid - 8 days a month in the office (see locations listed on the posting).The Customer Success Engagement Manager plays a high-impact role in managing strategy and product utilization across the ...Show moreLast updated: 30+ days ago
Plooto is a fast-growing Canadian fintech company on a mission to revolutionize how businesses manage payments.We help accounting firms and their clients automate and simplify payables, receivables...Show moreLast updated: 4 days ago
Customer Success Representative.At BrightOrder, we don't just build software - we power the fleets that keep the world moving.
Our EMDECS platform and connected hardware solutions help operators run...Show moreLast updated: 4 days ago
At Auctane, we are united by a passion to help businesses deliver whatever their size, wherever they are, and however they operate.
We make it possible for businesses to meet the ever-changing requ...Show moreLast updated: 30+ days ago
Join the forefront of innovation with SensorFlow, a leading force in transforming buildings into smart, energy-efficient havens.
Our cutting-edge technology has been pivotal in aiding prominent bran...Show moreLast updated: 4 days ago
Customer Success Manager (Sales-Focused) – Tampa, FL.Tampa, guiding homeowners from signup through project completion.Success in this position requires.
This role is ideal for someone who enjo...Show moreLast updated: 9 hours ago
A company is looking for a Customer Success Manager.Key Responsibilities Build and maintain trusted client relationships, acting as the primary point of contact for inquiries and escalations Onb...Show moreLast updated: 22 days ago
Vector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology.Vector’s unique product set aims at training and learning management, continuin...Show moreLast updated: 11 days ago
Senior Manager, Customer Success
SmarterDxTampa, FL, USFull-time
- Promoted
Enterprise Customer Success Manager
CaptivateIQTampa, FL, USFull-time
- Promoted
Customer Success Manager : Canada (Remote)
Ekwa MarketingTampa, FL, USRemote
Full-time
- Promoted
Customer Success Associate
WisetackTampa, FL, USFull-time
- Promoted
Customer Success Manager (UK)
CrewBloomTampa, FL, USFull-time
Senior Customer Success Manager
ITRADE STEMTampa, FL, USFull-time
Customer Success Manager (Account Manager)
ReliaQuestTampa, FL, United StatesFull-time
Customer Success Manager
SmartLabTampa, FL, USRemote
Full-time
Quick Apply
Customer Success Representative
FF IncTampa, FL, USFull-time
Customer Success Manager
Qualifacts SystemsTampa, FL, United StatesFull-time
- Promoted
Customer Success Manager Commercial
Arctic Wolf Incident ResponseTampa, FL, USFull-time
Customer Success Manager - Engagement Manager
Wolters KluwerTampa, FL, United StatesFull-time
Customer Success Manager
PlootoTampa, FL, USFull-time
Customer Success Specialist (Remote)
BrightOrderTampa, FL, USRemote
Full-time
- Promoted
Customer Success Manager
AuctaneTampa, FL, USFull-time
Customer Success Manager
SensorFlowTampa, FL, USFull-time
- New!
Customer Success Manager
RoofClaimTampa, FL, USFull-time
- Promoted
Customer Success Manager
VirtualVocationsTampa, Florida, United StatesFull-time
Customer Success Manager- Commercial
Vector SolutionsTampa, FL, USFull-time
The average salary range is between $ 57,500 and $ 114,985 year , with the average salary hovering around $ 80,000 year .
- owner operator (from $ 68,858 to $ 250,000 year)
- hospitalist (from $ 157,500 to $ 250,000 year)
- physician (from $ 77,895 to $ 237,787 year)
- medical director (from $ 50,000 to $ 237,500 year)
- chief operating officer (from $ 100,000 to $ 232,500 year)
- associate dentist (from $ 145,600 to $ 228,400 year)
- pet care (from $ 30,160 to $ 220,000 year)
- supply chain director (from $ 154,375 to $ 219,296 year)
- general counsel (from $ 141,150 to $ 218,250 year)
- in house counsel (from $ 48,750 to $ 215,000 year)
- Chico, CA (from $ 50,000 to $ 195,000 year)
- Naperville, IL (from $ 90,000 to $ 173,125 year)
- Tempe, AZ (from $ 70,000 to $ 171,800 year)
- Spokane, WA (from $ 80,000 to $ 171,648 year)
- Palm Bay, FL (from $ 97,466 to $ 171,600 year)
- Sugar Land, TX (from $ 59,750 to $ 168,250 year)
- Baltimore, MD (from $ 70,000 to $ 165,200 year)
- Fort Collins, CO (from $ 61,425 to $ 164,500 year)
- Santa Clarita, CA (from $ 92,500 to $ 163,800 year)
- Santa Rosa, CA (from $ 92,500 to $ 163,345 year)
The average salary range is between $ 65,000 and $ 131,317 year , with the average salary hovering around $ 87,176 year .
Senior Manager, Customer Success
SmarterDxTampa, FL, US4 days ago
Job type
- Full-time
Job description7-10+ years experience working in customer success or account management, primarily in health tech space with hospital and / or health system clients You're familiar with DRGs and how they translate into payment You take radical ownership over your clients' success Capable of being both detail-oriented and a big picture thinker, and can tailor communications by appropriately zooming in or zooming out You are gracious, empathetic, and excellent in written and verbal communication You love to say "yes," but you know how to say "no", offer alternative solutions, and have difficult customer conversations in a respectful manner You thrive in ambiguous roles and can use critical thinking skills to "figure it out" You love variety and are able to wear multiple hats within the same or multiple projects : PM, CSM, trainer, process designer, QA Hospital revenue cycle / billing experience is a huge plus, especially familiarity with CDI operational workflows Prior experience at a startup especially as the first Customer Success Manager on a team Experience using Salesforce, ChurnZero, or similar Comfort with ad hoc data analytics $165K to $185K salary + equity incentives Medical, Dental & Vision Comprehensive plans with leading insurance providers, covering 90-100% of your premiums and 70-90% for dependents, depending on the plan. One Medical Membership Free membership included if you enroll in a SmarterDx medical plan. Paid Parental Leave Up to 12 weeks of paid leave for birth or adoption. Remote-First Team Work from anywhere in the U.S. with a $400 home office reimbursement stipend. Unlimited PTO & 10 Holidays 4 of which include floating holidays so you can recognize the days that matter most to you. Learning & Development Budget $500 per year (prorated) for courses, books, and resources to expand your skills. 401(k) with Traditional & Roth Options Tax-advantaged retirement savings through Empower. Minimal Bureaucracy A fast-moving, high-impact environment where you can focus on what matters. Incredible Teammates! Work alongside smart, supportive, and mission-driven colleagues.
Senior Manager, Customer Success
SmarterDx is seeking a Senior Manager, Customer Success who can help our customers thrive. In this role, you will ensure our health system clients maximize the value they find in SmarterDx by building trust, identifying insights, and driving toward solutions. You will collaborate with cross-functional teams to unlock customer value, monitor the effectiveness of SmarterDx's solution post go-live, and help coordinate the implementation process for new clients and problems. This position requires exceptional project management, relationship-building, and communication skills.
SmarterDx builds clinical AI that empowers hospitals to analyze the complete record of every patient to fully capture the value of care delivered. Founded by physicians in 2020, its proprietary AI platform understands the nuances of clinical reasoning, enabling hospitals to true the patient record for every discharge. By doing so, hospitals can recover millions in earned revenue, enhance care quality metrics, and optimize healthcare operations. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com / careers.
This role is fully remote within the US.
What You'll Do
- Manage a portfolio of existing, "live" customers on the SmarterDx platform
- Develop deep relationships with customers at all levels, acting as the customer's trusted advisor, and providing guidance and knowledge to help them achieve their business objectives
- Partner with CS leadership to develop team tools, templates and processes, such as implementation plans, CS playbooks, and customer onboarding processes
- Lead hand-offs from Sales to CS, through implementation and go-live
- Coordinate with internal teams to resolve customer issues, access additional resources, and facilitate the solutions needed by customers
- Monitor client performance, report on financial impact to customer executives, drive product expansion, and work with sales to execute renewals
- Deliver customer feedback as a voice of the customer to internal teams, identifying customer needs, ideas, and challenges, and advocate for solutions and product enhancements
- Surface customer success stories, and help build a list of reference customers
- If necessary, coordinate implementation with clients and internal teams to ensure a successful launch
What You Bring
Nice to Haves
Compensation
#LI-Remote
Benefits