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Customer success manager Jobs in Tempe, AZ

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Customer success manager • tempe az

Last updated: 1 day ago
  • Promoted
Enterprise Customer Success Manager

Enterprise Customer Success Manager

ZipRecruiterPhoenix, AZ, US
Full-time
We offer a hybrid work environment.Most US-based positions can also.To actively connect people to their next great opportunity. ZipRecruiter is a leading online employment marketplace.Powered by AI-...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

VirtualVocationsTempe, Arizona, United States
Full-time
A company is looking for a Customer Success Manager to enhance customer satisfaction and retention.Key Responsibilities Analyze usage data monthly to identify at-risk customers and opportunities ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

RingCentral, IncPhoenix, AZ, United States
Full-time
Candidate must reside in MST or PST state •.It's not everyday that you consider starting a new career.We're RingCentral, and we're happy that someone as talented as you is considering this role.Firs...Show moreLast updated: 12 days ago
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Customer Success Manager

Customer Success Manager

CALEROPhoenix, AZ, US
Full-time
The Customer Success Manager (CSM) is a strategic, revenue-driving role responsible for the overall health, adoption, and expansion of a portfolio of Calero customers.You will partner...Show moreLast updated: 30+ days ago
Sr Customer Success Manager

Sr Customer Success Manager

OraclePhoenix, AZ, United States
Full-time
The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous improvements to customer utilization and...Show moreLast updated: 9 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

AuctanePhoenix, AZ, US
Full-time
At Auctane, we are united by a passion to help businesses deliver whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requ...Show moreLast updated: 10 days ago
Customer Success Manager

Customer Success Manager

KinectiveGilbert, AZ, United States
Full-time
Ready to be a part of the company transforming FinTech and how the world accesses banking services?.When was the last time you were excited about interacting with your bank or credit union? If the ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

Arizona StaffingPhoenix, AZ, US
Full-time
Imagine your future with us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

CrexendoTempe, AZ, United States
Full-time
NetSapiens is a customer centric organization.Crexendo is seeking a dynamic customer success professional to provide customer obsessed service. The position will work within a collaborative team env...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

PerformYardPhoenix, AZ, US
Full-time
Ready to join a fast growing, and category leading SaaS company? Do you want to build a career in customer success? Do you want to get involved in technology but love supporting customers? Are you ...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

JobotPhoenix, AZ, United States
Full-time +1
This Jobot Job is hosted by : Billy Mewton.Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary : $80,000 - $110,000 per year.Jobot is partnering with a wel...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

GPS InsightScottsdale, AZ, US
Full-time
We provide innovative fleet solutions that include vehicle and asset tracking, in-cab smart cameras, field service software, and compliance management. We know that when you invest in high-performan...Show moreLast updated: 30+ days ago
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Customer Success Manager

Customer Success Manager

AssistIQPhoenix, AZ, US
Full-time
At AssistIQ we are dedicated to creating a more efficient and transparent healthcare supply chain by fixing one of the core problems - providers lack accurate data and insights on their supply and ...Show moreLast updated: 10 days ago
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Principal Customer Success Manager

Principal Customer Success Manager

AxwayScottsdale, AZ, United States
Full-time
Principal Customer Success Manager.The Principal Customer Success Manager is responsible for customer success within Axway's managed cloud and SaaS business in the Americas.Customer Success at Axwa...Show moreLast updated: 30+ days ago
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Customer Success Manager (Remote)

Customer Success Manager (Remote)

Scale AIMesa, Arizona, United States
Remote
Full-time
Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission. Outlier is committed to improving the intelli...Show moreLast updated: 1 day ago
  • Promoted
Customer Success Manager

Customer Success Manager

CDM Media USAScottsdale, AZ, US
Full-time
CDM Media is an award-winning global B2B technology marketing, events and media firm that specializes in engagement with C-level executives. Our live events / summits, virtual gatherings, digital mark...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

CREXENDO, INCTempe, AZ, US
Full-time
NetSapiens is a customer centric organization.Crexendo is seeking a dynamic customer success professional to provide customer obsessed service. The position will work within a collaborative team env...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

Phoenix StaffingPhoenix, AZ, US
Full-time
Imagine your future with us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

PulleyPhoenix, AZ, US
Full-time
Pulley's mission is to make it easier for anyone to start a company.We believe that more startups should exist and that founder-led companies are more successful in the long term.With Pulley's cap ...Show moreLast updated: 30+ days ago
People also ask
Enterprise Customer Success Manager

Enterprise Customer Success Manager

ZipRecruiterPhoenix, AZ, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission :

To actively connect people to their next great opportunity.

Who We Are :

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects job seekers with millions of businesses of all sizes through innovative mobile app, web, and email services, as well as partnerships with the best job sites on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary :

ZipRecruiter is hiring for an Enterprise Customer Success Manager (CSM) to support our growing Enterprise business. As the CSM for a dedicated book of business, you will own the post-sale customer experience, from customer onboarding to revenue retention. More specifically you will :

  • Leverage your expert analytical skills to deliver results against our shared measures of success with customers
  • Implement and optimize solutions that improve product performance
  • Create and guide the customer through data driven narratives that provide meaningful insights, partnering with our Sales and Product Strategy teams to deliver results against our shared measures of success
  • Work with AdOps to oversee the accurate implementation of new campaigns and integrations

Key Focuses :

  • Serve as a trusted partner and recruitment expert to key customer stakeholders
  • Establish deep relationships with new and existing customers, understanding their challenges, and offering strategic guidance to help them meet their recruiting goals
  • Collaborate with Sales and Product Strategy teams to deliver results and create a great customer experience, leading to revenue retention, renewals, and upsells
  • Monitor and optimize performance to ensure measure of success targets are exceeded
  • Oversee account setup and project manage the implementation to launch, including customer training and onboarding
  • Serve as point person for your customer and leverage internal teams to troubleshoot technical issues
  • Travel to visit customers as needed to review performance and build a strong partnership
  • Maintain advanced knowledge of various industry technologies, ZipRecruiter products
  • Leverage Gemini (AI) to enhance workflow process and function
  • Minimum Qualifications :

  • 2+ years of experience as a Customer Success Manager
  • 1+ year of experience working with Enterprise and / or high value customers
  • Experience with Recruitment Advertising and / or Performance Based Advertising
  • Passion for providing excellent customer service and creating "WOW" experiences
  • Ability to develop and deliver compelling presentations using data storytelling
  • Detail-oriented, organized, and strong time-management skills
  • Curious self-starter with the ability to learn quickly, adapt to feedback, and work in a rapidly changing environment
  • Easily builds rapport and establishes relationships with customers and colleagues, including sales and product / technical teams
  • Ability to work both independently and within a team environment
  • Advanced knowledge of G Suite (docs, sheets, decks, gmail, calendar)
  • Experience working with programmatic platforms is a plus
  • #LI-Remote

    The US base salary range for this full-time position is $65,000-$80,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

    Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

    ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

    Privacy Notice : For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at : https : / / www.ziprecruiter.com / careers / job -applicant-privacy-notice