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Customer success manager Jobs in Thousand Oaks, CA

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Customer success manager • thousand oaks ca

Last updated: 14 hours ago
Customer Experience Manager

Customer Experience Manager

Western Alliance BankWestlake Village, CA
Full-time
As a Senior Servicing Analyst you'll be involved in a variety of loan servicing related functions spanning from loan boarding to default liquidation. You'll support AmeriHome's strategy of using sub...Show moreLast updated: 30+ days ago
Customer Service - Self Storage Manager

Customer Service - Self Storage Manager

Public StorageWestlake Village, CA, United States
Full-time
Customer Service - Self Storage Manager.Total Rewards package available to our team : .Flexible and Full-Time Schedules.Employees become eligible for Full-time. Medical, Dental, Vision, 401k with matc...Show moreLast updated: 1 day ago
Talent Manager (Administrative & Customer Support)

Talent Manager (Administrative & Customer Support)

Robert HalfWESTLAKE VILLAGE
Full-time
Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments.Additional ...Show moreLast updated: 30+ days ago
Customer Success Manager, SLG

Customer Success Manager, SLG

ChainalysisCalifornia
Full-time
Blockchain technology is powering a growing wave of innovation.Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and in...Show moreLast updated: 30+ days ago
  • Promoted
Customer Experience Manager

Customer Experience Manager

Western Alliance BancorporationWestlake Village, CA, US
Full-time
Location : CA - Westlake Village.As a Senior Servicing Analyst you'll be involved in a variety of loan servicing related functions spanning from loan boarding to default liquidation.You'll support A...Show moreLast updated: 30+ days ago
Customer Service and Contracts Manager

Customer Service and Contracts Manager

TriMas CorporationSimi Valley, CA, United States
Full-time
Customer Service And Contracts Manager.Company : RSA Engineered Products, LLC.Primary Location : 110 West Cochran Street, Unit A, Simi Valley, CA 93065 USA. Employment Type : Salaried | Full-Time.Equal...Show moreLast updated: 23 hours ago
Partner Success & Growth Coordinator - In Office Position

Partner Success & Growth Coordinator - In Office Position

Vigilance HealthThousand Oaks, CA, US
Full-time
Partner Success & Growth Coordinator.We support community health centers and other health care organizations nation-wide and help them overcome the major barriers to value-based care.Our remote...Show moreLast updated: 30+ days ago
Manager, Voice of Customer

Manager, Voice of Customer

Guitar CenterWestlake Village, CA
Full-time
As the VOC Manager, you will run and manage the Voice of Customer (VOC) program at Guitar Center.The Consumer Insights team partners with stakeholders across the organization – Store Operations, eC...Show moreLast updated: 30+ days ago
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Service Manager : Front-End Leader & Customer Champion

Service Manager : Front-End Leader & Customer Champion

Sprouts Farmers MarketWestlake Village, CA, United States
Full-time
A leading grocery store chain in California seeks a Service Manager responsible for customer satisfaction and store operations. Candidates should possess strong leadership and communication skills, ...Show moreLast updated: 14 hours ago
  • Promoted
Customer Service / Sales

Customer Service / Sales

Home Depot (Retail)Simi Valley, CA, US
Full-time
Position Purpose : Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about produc...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Third Party CSOak Park, CA, US
Full-time
Customer Service Representative.The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empa...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Family DollarMoorpark, CA, USA
Full-time
Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers. As a CSR, you will handle transactions, answer customer questions, and ens...Show moreLast updated: 30+ days ago
Customer Experience Manager

Customer Experience Manager

MichaelsWestlake Village, 5780 Lindero Canyon Rd
Full-time
Store - LA-THOUSAND OAKS, CAQue ferez-vous?.Offrir une expérience de magasinage centrée sur la clientèle en gérant et en. Diriger les processus omnicanaux.Maintenir les normes de rangement du magasi...Show moreLast updated: 30+ days ago
Remote Customer Success Manager – Tadaweb

Remote Customer Success Manager – Tadaweb

JobspaddyCalifornia
Remote
Full-time
Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams. Over the past 11 years, Tadaweb ha...Show moreLast updated: 30+ days ago
Customer Experience Manager

Customer Experience Manager

AmeriHome Mortgage CompanyWestlake Village, CA
Full-time
As a Senior Servicing Analyst you'll be involved in a variety of loan servicing related functions spanning from loan boarding to default liquidation. You'll support AmeriHome's strategy of using sub...Show moreLast updated: 30+ days ago
Customer Service

Customer Service

LowesSimi Valley, CA, United States
Full-time
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 30+ days ago
Head of Customer Success

Head of Customer Success

Direct RecruitersCA, US
Full-time
Focuses on helping patients with non-clinical financial and logistical challenges during treatment.Strong social mission inspired by the founder's personal journey with cancer, diagnosed in January...Show moreLast updated: 30+ days ago
  • Promoted
Global Customer Capabilities Senior Manager

Global Customer Capabilities Senior Manager

AmgenThousand Oaks, California, USA
Full-time
Join Amgens Mission of Serving Patients.At Amgen if you feel like youre part of something bigger its because you are.Our shared missionto serve patients living with serious illnessesdrives all that...Show moreLast updated: 25 days ago
  • Promoted
Customer Service and Contracts Manager

Customer Service and Contracts Manager

TriMasSimi Valley, CA, US
Full-time
Customer Service And Contracts Manager.Company : RSA Engineered Products, LLC.Primary Location : 110 West Cochran Street, Unit A, Simi Valley, CA 93065 USA. Employment Type : Salaried | Full-Time.Equal...Show moreLast updated: 30+ days ago
People also ask
Customer Experience Manager

Customer Experience Manager

Western Alliance BankWestlake Village, CA
30+ days ago
Job type
  • Full-time
Job description

Job Title :

Customer Experience Manager

Location :

CA - Westlake Village

What you'll do :

As a Senior Servicing Analyst you'll be involved in a variety of loan servicing related functions spanning from loan boarding to default liquidation. You'll support AmeriHome's strategy of using sub-servicers by performing a mix of daily production tasks and oversight activities over processes outsourced to subservicing vendors. You'll support Loan Servicing functional areas or processes which may entail daily interactions with borrowers, counterparts at the sub-servicing vendors, as well as internal and external business partners.

  • Ensure all servicing tasks, inquiries and / or complaints are worked to a resolution in a timely manner and with effective service to our customers. Identify opportunities to improve various areas within Loan Servicing and recommend solutions.
  • Review, research, process, and respond to servicing inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing.
  • Investigate and resolve a variety of complex servicing issues spanning from loan boarding to default liquidation at the operational level.

What you'll need :

  • 5+ years of related experience.
  • High school diploma required.
  • Intermediate to advanced knowledge of residential mortgage industry in Correspondent or Retail Lending, including sales, operations, capital markets and / or other residential mortgage products and services.
  • Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Intermediate to advanced knowledge of loan servicing.
  • In-depth knowledge of applicable servicing function preferred.
  • Advanced experience with Microsoft Word and Excel.
  • Advanced speaking and writing communication skills.
  • Compensation : Salary range for new hires is generally $84,045.00 - $103,000.00 for Westlake Village, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus / incentives earned.

    Benefits you’ll love :

    We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!