Customer success manager Jobs in Tucson, AZ

Last updated: 1 day ago

Promoted

Customer Success Manager

Tattoo Manufacturing InternationalTucson, AZ, United States

$16.50 hourly

Full-time

Promoted

Manager Americas - Customer Success

Canonical - JobsTucson, AZ, US

Full-time

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise in...Show moreLast updated: 30+ days ago

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CUSTOMER SUCCESS REPRESENTATIVE

ChristianSky AgencyAZ, United States

Full-time

Join ChristianSky Agency as a Customer Success Representative!.Empower Your Career, Unlock Your Potential, and Work from Anywhere!. At ChristianSky Agency, we’re on an exciting journey of growth, an...Show moreLast updated: 1 day ago

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Provider Success Manager - Southwest

RegardTucson, AZ, US

$100,000.00–$130,000.00 yearly

Full-time

As a Provider Success Manager at Regard, you will own the education process and provider relationship throughout the contract period for assigned client organizations. You will collaborate with the ...Show moreLast updated: 4 days ago

Remote Client Success Potential Manager

AO SOUTH - Lisa CassidyTucson, AZ, US

Remote

Quick Apply

Remote!! Please Note : We are currently only hiring U.United States with a social security # (US Only).We are not hiring in New York and Massachusetts. AO Globe Life has been proudly serving working-...Show moreLast updated: 30+ days ago

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CUSTOMER SUCCESS MANAGER - FILING SUCCESS

Workiva, Inc.AZ, United States

$57,000.00–$91,000.00 yearly

Full-time

Customer Success Managers (CSM).CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing on business outcomes. and identifying opportunities for ...Show moreLast updated: 2 days ago

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Senior Customer Success Advisor, Safety

Hexagon Mining, Inc.Tucson, AZ, US

Full-time

This role can be based in Tucson, Vancouver, Johannesburg, or Perth.It is hybrid in each respective location.Hexagon is a global leader in digital reality solutions, combining sensor, software, and...Show moreLast updated: 30+ days ago

Tier 2 Software Customer Success Specialist

Next Step Systems – Recruiters for Information Technology Jobs Top IT Recruiting FirmTucson, AZ, USA

Full-time

Tier 2 Software Customer Success Specialist, Tucson, AZ.The Tier 2 Software Customer Success Specialist will respond to higher level CS Solutions Center tickets to support customer end users as wel...Show moreLast updated: 30+ days ago

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CUSTOMER EXPERIENCE MANAGER

MIKAZ, United States

Full-time

Store - PHX-TEMPE, AZ - Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recov...Show moreLast updated: 1 day ago

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CUSTOMER ENGAGEMENT MANAGER

PetSmartAZ, United States

Full-time

Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too.With PetSmart, you will have opportunities to : Gain experience in a different busin...Show moreLast updated: 1 day ago

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CUSTOMER SUCCESS MANAGER

WillScotAZ, United States

Full-time

At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do.In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobil...Show moreLast updated: 1 day ago

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CUSTOMER EXPERIENCE MANAGER

Michaels Stores, Inc.AZ, United States

Full-time

Promoted

Sr. Manager Customer Success

KomatsuTucson, AZ, United States

Full-time

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions.With a diverse lin...Show moreLast updated: 14 days ago

Customer Success Manager – State, Local and Law Enforcement (SLED)

i2 Group Inc.Arizona, United States

Remote

Full-time

Customer Success Manager (State, Local, Law Enforcement).Group, a Harris Computer company, are seeking a Customer Success Manager – SLED, on a full-time, permanent, remote working basis, who can be...Show moreLast updated: 30+ days ago

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SAAS CUSTOMER SUCCESS LEAD

Birch RiverAZ, United States

Full-time

As a Customer Success Lead, you'll be the driving force behind turning Sydnee trial users into raving fans and long-term subscribers. Sydnee is a client portal SAAS service owned by Birch River.We h...Show moreLast updated: 3 days ago

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CUSTOMER EXPERIENCE MANAGER

Affinity SearchAZ, United States

Full-time

Job description : Customer Experience Manager.We are a leading design-build firm specializing in delivering complex and iconic building projects across North America. Our integrated approach combines...Show moreLast updated: 1 day ago

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CUSTOMER EXPERIENCE MANAGER

KindthreadAZ, United States

$90,000.00–$110,000.00 yearly

Full-time

The CX Manager is responsible for overseeing and enhancing all customer support channels, ensuring timely, empathetic, and high-quality responses to customer inquiries. This role involves managing c...Show moreLast updated: 3 days ago

Promoted

Customer Success Manager

VirtualVocationsTucson, Arizona, United States

Full-time

A company is looking for a Customer Success Manager - REMOTE.Key ResponsibilitiesProactively manage client retention and demonstrate the value of servicesFacilitate all client communications and en...Show moreLast updated: 30+ days ago

Promoted

SENIOR CUSTOMER SUCCESS MANAGER

TrellixAZ, United States

Full-time

Senior Customer Success Manager.Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted b...Show moreLast updated: 1 day ago

Promoted

CUSTOMER SUCCESS SPECIALIST

RS Hughes Co., Inc.AZ, United States

Full-time

Imagine a company that recognizes excellence in not only the products it sells, but also in its employees.We hold ourselves to the highest standards of quality and professionalism - and we treat ou...Show moreLast updated: 3 days ago

Customer Success Manager

Tattoo Manufacturing InternationalTucson, AZ, United States

1 day ago

Salary

$16.50 hourly

Job type

Full-time

Job description

Job Summary :

A Customer Success Manager plays a pivotal role in driving customer satisfaction and loyalty by ensuring that customers receive maximum value from a product or service. A CSM is the customer's advocate ensuring they have a seamless and positive experience with our brand. Your keen listening skills will uncover and address any issues or concerns promptly, improving satisfaction and fostering a positive customer experience.

Works With :

Senior Customer Success Manager

Duties / Responsibilities :

Provide customers with "exceptional customer service" on every phone call and email.

Ensuring the timely and successful delivery of products according to customer needs.

Answering customer questions with a "one call response" to their satisfaction.

Provide product recommendations, sales suggestions or other help as requested.

Provide instant, on-phone customer quote requests or 2-hour turnaround for complex quotes.

Respond to client inquiries, resolve issues promptly to ensure a seamless customer experience.

Collaborate with Senior Customer Success Manager on accounts and growth opportunities.

Work across internal teams for product updates to ensure customer satisfaction.

Address concerns making communication tailored, smooth and easy.

Monitor team success by tracking KPIs for customer satisfaction, retention rates and account growth.

Tag team CRM board management with Senior Customer Success Manager.

Communicate important customer feedback internally.

Staying up to date with new products or industry trends

Requirements

Required Skills / Abilities :

Demonstrated ability to drive the sales process from quote to close.

Proven ability to articulate the distinct aspects of products and services

Professional demeanor and excellent verbal and written communication skills.

Strong relationship-building skills to foster trust and client partnerships.

Problem-solving mindset with ability to troubleshoot and identify solutions for client success.

Strong organizational and multitasking skills, capable of managing multiple accounts and priorities.

Education and Experience :

3+ years of experience in account management, sales, or customer relationship roles.

Knowledge of Microsoft Office, Outlook, CRM systems.

Promotional products industry knowledge a plus.

Physical Requirements :

On-site position. Must be able to come into the Tucson, AZ office every day.

Prolonged periods sitting at a desk and working on a computer.

Potential travel to 1 tradeshow per year includes unpacking, set up and dismantle.

Support tradeshow logistics with on-site prepping of tradeshow booth shipments.

Must be able to lift to 15 pounds at times.

Salary Description

16.50 per hour