Customer support Jobs in Alexandria, VA
Create a job alert for this search
Customer support • alexandria va
Last updated: 22 hours ago
SOSi is seeking a highly qualified.The Customer Support Specialist will provide technical assistance and support to end users to resolve issues related to the ARIMS family of applications.Analyze, ...Show moreLast updated: 2 days ago
Turbo Bonus Boost : Enjoy the bonus from April 9th through 15th.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday.
TurboTax is looking 2000+ p...Show moreLast updated: 30+ days ago
GovCIO is hiring for a Customer Support Professional (IT Specialist) with an active Secret clearance to provide outstanding desk-side support, regularly scheduled backups, network storage allocatio...Show moreLast updated: 30+ days ago
Job Description • • Ready to make a difference? Our employees design, integrate, and test the world s next generation communication and electronic warfare systems for the United States DoD and inter...Show moreLast updated: 1 day ago
In a world of possibilities, pursue one with endless opportunities.Imagine Next!When it comes to what you want in your career, if you can imagine it, you can do it at Parsons.Imagine a career worki...Show moreLast updated: 22 days ago
Seattle Colleges is looking to hire an IT Customer Support - Journey level in the IT unit.Salary Range for this position is $74,232 to $99,864 annually.
Initial review of application materials will ...Show moreLast updated: 2 days ago
AuthenticID is solving one of the biggest business issues in the world today : Fraud.Fraud losses are skyrocketing for companies as sophisticated actors are leveraging artificial intelligence to cre...Show moreLast updated: 2 days ago
Customer Support Administrator.Dutch Ridge Consulting Group, LLC (DRCG) is an ISO 9001 : 2015, Department of Veterans Affairs (VA) Certified Veteran Enterprise (CVE), Service-Disabled Veteran-Owned S...Show moreLast updated: 30+ days ago
Job Description Ready to make a difference? Our employees design, integrate, and test the world's next generation communication and electronic warfare systems for the United States DoD and internat...Show moreLast updated: 1 day ago
The Customer Support Entry level is a first level representative to the Client technical support team.They answer a variety of technical inquiries documenting issues and alerting senior staff in a ...Show moreLast updated: 16 days ago
SOSi is seeking a highly qualified.The Customer Support Specialist will provide technical assistance and support to end users to resolve issues related to the ARIMS family of applications.Provide t...Show moreLast updated: 24 days ago
Romansphere is a client relations firm in the McClean, VA area that specializes in handling the customer service and sales support for local accounts on behalf of our large clientele.We act as the ...Show moreLast updated: 9 days ago
We believe in the power and joy of learning • • At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning.We are bonded by our ...Show moreLast updated: 4 days ago
Customer Service / Remote] - Anywhere in U.Up to $70K per year / Health, dental & vision / 401k / PTO - As a Customer Support Rep at GreenSpark, you will : Educate customers on our products and serv...Show moreLast updated: 12 days ago
Department Marketing Statement : .Washington Metro Transit Authority is seeking an IT Customer Service Manager who is experienced in and will be responsible for managing the performance of a 24 / 7 ent...Show moreLast updated: 22 hours ago
Entry level customer support will provide remote & phone support to DC client.Analyst will answer a variety of technical calls documenting issues & escalating issues.
Will be required to be onsite 4...Show moreLast updated: 30+ days ago
Join Vacation Advertiser – Where Travel Dreams Come True!.Are you passionate about helping others? Do you love travel and enjoy providing exceptional service? At.
As a Customer Support Travel Adviso...Show moreLast updated: 30+ days ago
A company is looking for a DMPS Support Engineer to provide remote technical support for hosted and on-premise solutions.
Key Responsibilities Provide product / customer support for global clients a...Show moreLast updated: 27 days ago
Customer Service / Remote] - Anywhere in U.Up to $48K per year / Medical, dental & vision / PTO - As a Customer Support Rep at Skillsoft, you will : Liaise with clients and ensure their needs are me...Show moreLast updated: 16 days ago
Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the t...Show moreLast updated: 8 days ago
CUSTOMER SUPPORT SPECIALIST
SOS International LLCFort Belvoir, VA, United StatesFull-time
Online Customer Support Agent
TurboTaxAlexandria, VirginiaFull-time
- Promoted
SENIOR CUSTOMER SUPPORT PROFESSIONAL (IT SPECIALIST)
Govcio LLCArlington, VA, United StatesFull-time
Customer Support Technician (System Admin II)
BAE SystemsSpringfield, VA, United StatesFull-time
Security Specialist - Customer Support
AppcastMcLean, VA, United StatesFull-time
- Promoted
IT Customer Support - Journey
Centralia CollegeWashington, DC, United StatesFull-time
- Promoted
CUSTOMER SUPPORT ENGINEER L2
AuthenticID LLCWashington, DC, United StatesFull-time
Customer Support Administrator
Dutch Ridge Consulting GroupArlington, VA, USAFull-time
Quick Apply
Customer Support Technician (System Admin II)
BAE Systems PlcSpringfield, VA, United StatesFull-time
Helpdesk / Customer Support Entry
AHU Technologies IncWashington, DC, USFull-time
Customer Support Specialist
SOSiFort Belvoir, Virginia, United StatesFull-time
Customer Support Team Members
NoeceeSphereMcLean, VA, USFull-time
Quick Apply
Supervisor, Customer Technical Support
Cengage GroupWashington, DC, United StatesFull-time
- Promoted
CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME
GreenSparkSuitland, MD, United StatesFull-time
- New!
IT Customer Support Manager
Washington Metropolitan Area Transit AuthorityL'Enfant Plaza, DCFull-time
Helpdesk / Customer Support Entry
InterSourcesWashington, DC, USFull-time
- Promoted
Customer Support Travel Agent
Vacation AdvertiserWashington, DC, United StatesFull-time +1
Customer Support Engineer
VirtualVocationsWashington, District of Columbia, United StatesFull-time
- Promoted
CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME
SkillsoftMc Lean, VA, United StatesFull-time
- Promoted
CUSTOMER SUPPORT ENGINEER
Cogent CommunicationsWashington, DC, United StatesFull-time
The average salary range is between $ 33,150 and $ 100,000 year , with the average salary hovering around $ 40,040 year .
- lead software engineer (from $ 139,375 to $ 245,700 year)
- database engineer (from $ 124,197 to $ 245,700 year)
- senior database administrator (from $ 118,500 to $ 245,700 year)
- psychiatrist (from $ 200,000 to $ 242,500 year)
- oracle database administrator (from $ 195,750 to $ 236,925 year)
- business operations manager (from $ 70,000 to $ 234,900 year)
- inspection (from $ 65,000 to $ 234,900 year)
- associate dentist (from $ 25,000 to $ 230,000 year)
- software engineering manager (from $ 195,000 to $ 226,156 year)
- emergency medicine physician assistant (from $ 200,000 to $ 225,000 year)
- Norwalk, CA (from $ 39,364 to $ 192,400 year)
- Sunnyvale, CA (from $ 43,631 to $ 134,000 year)
- Santa Clara, CA (from $ 39,000 to $ 112,146 year)
- Santa Clarita, CA (from $ 39,000 to $ 112,000 year)
- Santa Ana, CA (from $ 38,007 to $ 108,127 year)
- Victorville, CA (from $ 40,984 to $ 107,000 year)
- Everett, WA (from $ 39,000 to $ 106,965 year)
- Springfield, IL (from $ 29,250 to $ 105,300 year)
- Fargo, ND (from $ 32,175 to $ 101,200 year)
- Alexandria, VA (from $ 33,150 to $ 100,000 year)
The average salary range is between $ 31,170 and $ 52,554 year , with the average salary hovering around $ 36,036 year .
CUSTOMER SUPPORT SPECIALIST
SOS International LLCFort Belvoir, VA, United States2 days ago
Job type
- Full-time
Job descriptionBachelor's degree or postgraduate degree in engineering, scientific, technical, or business management disciplines from an accredited college or university. A minimum of 2 years of customer support experience ideally in a DoD software / application environment. An active in scope Secret security clearance. Knowledgeable about the best practices for providing support to GOTS applications. Knowledge of Microsoft SQL, CA Siteminder, BizTalk 2006, and the .Net framework. Experience with cloud-based database technologies and services. Effective communication skills with the ability to interact with government clients and internal stakeholders of all levels. Ability to quickly adapt to new technologies, policies, and procedures. Possess baseline and computing environment certifications for IAT-II IAW DoD 8570.01-M (CCNA-Security, CySA+, GICSP, GSEC, Security+, CND, or SSCP). Normal office conditions. Core hours of operation are Monday through Friday, 0600 - 1700. On government site within Ft. Belvoir, VA.
Overview
SOSi is seeking a highly qualified Customer Support Specialist to join our team in support of our government customer. The Customer Support Specialist will provide technical assistance and support to end users to resolve issues related to the ARIMS family of applications.
Essential Job Duties
- Analyze, respond and resolve ARIMS application support requests and incidents submitted by end-users.
- Provide timely and courteous assistance to users, guiding them through troubleshooting steps and issue resolution.
- Diagnose, develop, resolve, and / or escalate ARIMS Tier 1 / 2 application support issues from end users.
- Assist users in effectively utilizing the ARIMS family of applications.
- Perform effective testing and training to end-users on support tools, applications, and best practices helping them become more efficient in the use of the application.
- Analyze and make recommendations for the improvement of processes, procedures, and technologies to better support the government customer environment.
- Provide technical support during product demonstrations, conduct training of government end users, and provide solutions to end user application problems.
- Provide feedback generated from problem / incident trend analysis to the application team to enhance application user experience.
Minimum Requirements
Preferred Qualifications
Work Environment
Working at SOSi
All interested individuals will receive consideration and will not be discriminated against for any reason.