Talent.com

Customer support Jobs in Atlanta, GA

Create a job alert for this search

Customer support • atlanta ga

Last updated: 8 hours ago
  • Promoted
Head of Customer Support

Head of Customer Support

Pulse GamesAtlanta, GA, US
Full-time
We create mobile games that are fun, visually engaging, and built around exciting challenges.Our skill-based games recognize true talent by rewarding quick thinking and smart strategy.Everything we...Show moreLast updated: 30+ days ago
  • Promoted
Remote Customer Support Representative

Remote Customer Support Representative

Jobs for HumanityAtlanta, GA, US
Remote
Full-time
Bor Energie BV is seeking a highly skilled and motivated Remote Customer Support Representative to join our growing global team. In this role, you will provide exceptional support to clients, manage...Show moreLast updated: 11 days ago
  • New!
Customer Support Technician

Customer Support Technician

VirtualVocationsDecatur, Georgia, United States
Full-time
A company is looking for an Associate Customer Support Technician - Accounting.Key Responsibilities Answer real-time customer inquiries related to accounting software applications via phone, emai...Show moreLast updated: 8 hours ago
  • Promoted
Customer Support AssociateRemote

Customer Support AssociateRemote

NectarAtlanta, GA, US
Full-time
Nectar is on a mission to provide quality health care for pets through modernized veterinary technology.Our team was founded by Harvard, Stanford, McKinsey, Meta, and Square alumni, and we were nam...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Manager

Customer Support Manager

Alphabe Insight IncAtlanta, GA, United States
Full-time
Located in the heart of Atlanta, GA, we specialize in helping businesses grow their presence and impact through tailored marketing campaigns and strategic outreach. Our team values creativity, accou...Show moreLast updated: 8 days ago
Customer Support Analyst

Customer Support Analyst

Ariat InternationalCustomer Service
Full-time
The Customer Support Analyst will provide excellent customer service to Ariat retailers, sales representatives, internal and external customers. You will support and communicate with sales represent...Show moreLast updated: 21 days ago
  • Promoted
Customer Support Representative

Customer Support Representative

Irca GroupAtlanta, GA, US
Full-time
IRCA is a prominent international provider of semi-finished ingredients for the bakery, pastry, and gelato markets.They cater to independent producers as well as large food manufacturers, including...Show moreLast updated: 30+ days ago
  • Promoted
Manager, Customer Support

Manager, Customer Support

FujifilmAtlanta, GA, US
Full-time
This position is intended to supervise the Technical Assistance Center's (TAC) daily business activities in order to provide the highest level of service to our customers.At FUJIFILM Healthcare Ame...Show moreLast updated: 11 days ago
  • Promoted
Director of Customer Support

Director of Customer Support

RxVantageAtlanta, GA, US
Full-time
The Director Of Customer Support will lead a high-volume, customer-facing support organization responsible for delivering reliable, timely, and high-quality technical assistance at scale.This role ...Show moreLast updated: 7 days ago
  • Promoted
CPC Processor Customer Support

CPC Processor Customer Support

DatavantAtlanta, GA, US
Full-time
Datavant is a data platform company and the worlds leader in health data exchange.Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.O...Show moreLast updated: 3 days ago
  • Promoted
German Customer Support

German Customer Support

SpeakitAtlanta, GA, US
Full-time
Are you ready to be part of a leading global automotive company that designs, manufactures and distributes some of the most renowned vehicle brands? We are looking for fluent French speakers to joi...Show moreLast updated: 30+ days ago
Bilingual Customer Support Agent

Bilingual Customer Support Agent

Chick-fil-AAtlanta, GA, United States
Full-time
Every single day our Restaurants serve amazing food and provide an incredible Customer Experience, however things do not always go 100% as expected. In those moments that matter, when our Customers ...Show moreLast updated: 10 days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

QGendaAtlanta, GA, US
Full-time +1
QGenda is redefining healthcare workforce management everywhere care is delivered.We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce.Over...Show moreLast updated: 5 days ago
  • Promoted
Bilingual Customer Support Agent

Bilingual Customer Support Agent

Georgia StaffingAtlanta, GA, US
Full-time
Chick-fil-A Customer Support Representative.Every single day our restaurants serve amazing food and provide an incredible customer experience, however things do not always go 100% as expected.In th...Show moreLast updated: 8 days ago
  • Promoted
Business Support, Customer Service

Business Support, Customer Service

JLLAtlanta, GA, US
Full-time
JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology f...Show moreLast updated: 18 days ago
Customer Support Concierge Specialist

Customer Support Concierge Specialist

ConfluentAtlanta, GA, United States
Full-time
At Confluent, we prioritize providing competitive pay and benefits that align with industry standards.We thoroughly evaluate several factors, including work history, education, professional experie...Show moreLast updated: 5 days ago
  • Promoted
  • New!
Remote Customer Support Specialist

Remote Customer Support Specialist

FlowfoxAtlanta, GA, US
Remote
Full-time +1
Flowfox is hiring a Remote Customer Support Specialist to support our distribution department in Atlanta.This role is available part-time or full-time. Applications are accepted only from Georgia.Ho...Show moreLast updated: 20 hours ago
  • Promoted
Manager, Customer Support

Manager, Customer Support

Atlanta StaffingAtlanta, GA, US
Full-time
This position is intended to supervise the Technical Assistance Center's (TAC) daily business activities in order to provide the highest level of service to our customers.At FUJIFILM Healthcare Ame...Show moreLast updated: 8 days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

Procare SolutionsAtlanta, GA, US
Full-time
ChildPlus is the original and most widely used Head Start data management system.ChildPlus Software, a Procare Solutions company, has been focused on making the best Head Start software available s...Show moreLast updated: 4 days ago
People also ask
Head of Customer Support

Head of Customer Support

Pulse GamesAtlanta, GA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

About Pulse Games

We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and smart strategy. Everything we create starts with our team, collaborating, learning, and challenging each other to do better every day.

We are looking for a Head of Customer Support to join our team. You’ll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is central to shaping our customer support strategy, structure, and culture from resolving player issues to ensuring trust and safety.

What You'll Do

  • Build and scale a world-class customer support organization
  • Define and execute support strategy across all player touchpoints, ensuring consistency and quality
  • Implement tools, automation, and processes to improve efficiency, scalability, and self-service options
  • Track and optimize KPIs to drive continuous improvement
  • Oversee sensitive cases such as payments, fraud, and responsible gaming, ensuring compliance with regulatory standards
  • Collaborate closely with product team to deliver safe and engaging player experiences
  • Represent the player’s voice and make sure their perspective informs both product and operational decisions

What We're Looking For

  • 7+ years in customer support / customer experience in mobile game industry, including at least 3 years in a leadership role
  • Proven experience in scaling support operations in mobile games
  • Deep familiarity with support tools
  • Strong analytical mindset; comfortable using data to make decisions and drive improvements
  • Excellent leadership and people management skills
  • Strong communication and collaboration skills across departments
  • Must be based in the United States
  • We respect your privacy and will treat your data confidential as part of the recruitment process. If you’d like more details, please read our Privacy Policy :

    https : / / www.pulsegames.org / candidate -privacy-policy /