Remote Customer support Jobs in Augusta, GA

Last updated: 19 hours ago

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(WFH) Customer Support Specialist

Teleperformance-Turbo TaxMartinez, GA, United States

Remote

Full-time

GigCX Marketplace is partnering with Teleperformance.TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences...Show moreLast updated: 19 hours ago

Customer Service Representative

TeleperformanceGA, US

Remote

Teleperformance is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaning...Show moreLast updated: 30+ days ago

Clinical Support Manager, WOCN

WMS McKesson Medical-Surgical Supply Chain Services LLCUSA, Georgia, Work at Home

$103,300.00–$172,100.00 yearly

Remote

Full-time

McKesson Med-Surg is seeking a Clinical Support Manager to join our team in the Southeast.This position requires WOCN Certification and will serve as our subject matter expert in Wound / Skin Care, O...Show moreLast updated: 10 days ago

Customer Service & Sales Support- REMOTE

Symmetry Financial Group - Gary UyemuraAugusta, GA, US

$100,000.00 yearly

Remote

Quick Apply

Are you ready for a career and not just a job? Are you looking to build a business that earns you system generated income? Are you looking for a proven turnkey system that delivers consistent...Show moreLast updated: 30+ days ago

WFH- Customer Support Specialist – Hotel Reservations

Navigate New HorizonsGA, US

Remote

Quick Apply

Are you ready to launch a rewarding career in travel? If you love helping people and have a knack for providing exceptional customer support, this opportunity is perfect for you! Join our team as a...Show moreLast updated: 21 days ago

Marketing Support Specialist (71768)

Peak Campus, GA

Remote

Full-time

Job Location Remote Associates - GAPosition Type Full Time.The Marketing Support Specialist travels full-time to activate brands, driving awareness and generating interest for strong lead generatio...Show moreLast updated: 30+ days ago

Technical Support / Customer Service Representative (Remote)

ConcentrixUSA, GA, Work, at, Home

Remote

Full-time

Technical Support / Customer Service Representative.Remote) works from home and interfaces with customers via inbound / outbound calls and / or via the Internet. This position provides customer service ...Show moreLast updated: 30+ days ago

(Remote) Support Specialist

N. Harris Computer Corporation - CADGeorgia, United States

Remote

Full-time

Join a Harris' division, the SilverBlaze team, and be part of an exciting, rapidly growing, international software development organization specializing in Customer Web Portals for the Utilities in...Show moreLast updated: 30+ days ago

Application Support Analyst (Remote)

LexisNexis Risk Solutions FL Inc. CompanyGeorgia

Remote

Full-time

LexisNexis Risk Solutions is seeking a Technical Account Manager / Application Support Analyst with a background in providing customer software support and a passion for data and technology, to join ...Show moreLast updated: 30+ days ago

Customer Support Associate - Work from Home - Augusta, GA

Anomaly SquaredAugusta, GA, US

$10.00 hourly

Remote

Full-time

Quick Apply

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying.A² is an innov...Show moreLast updated: 30+ days ago

Remote Customer Sales

Symmetry Financial Group - Kristie FetterlyAugusta, GA, US

Remote

Quick Apply

Are you curious about a career in life insurance but don’t know where to start? We’ve got you covered! We offer training partnerships with discounted licensing courses and top-tier supp...Show moreLast updated: 30+ days ago

Manager, Customer Experience

CFA InstituteRemote, GA

Remote

Full-time

As the Manager, Customer Experience, you will have the opportunity to : .Management of nurture activities and experiences in support of the candidate, candidate-to-member, and member journeys to help...Show moreLast updated: 30+ days ago

Specialist II, Tech Support

NextGen HealthcareRemote, GA

Remote

Full-time

The Technical Support Specialist II provides technical and / or application support on various issues related to software, hardware, and peripherals, while exercising skilled problem analysis and jud...Show moreLast updated: 30+ days ago

Decision Support Director

RELX Inc. CompanyGeorgia

Remote

Full-time

We are looking for a motivated, proactive and collaborative finance business partner to join the LNNA Decision Support Finance team in what is an exciting and transformational time.Joining a busine...Show moreLast updated: 30+ days ago

Customer Data Specialist

CovetrusGeorgia

$16.98–$28.29 hourly

Remote

Full-time

The Customer Data Specialist will work as part of a team responsible for maintaining and updating various elements of customer data in numerous systems depending on the nature of the data.The accur...Show moreLast updated: 30+ days ago

Customer Collaboration Lead

Kimberly-ClarkFlexible, GA, USA

Remote

Full-time

You’re not the person who will settle for just any role.Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a differe...Show moreLast updated: 30+ days ago

Customer Service Representative

CVS HealthGeorgia, Work At Home, US

$17.00–$29.88 hourly

Remote

Full-time

Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago

(Remote) Technical Support Engineer

N. Harris Computer Corporation - USAGeorgia, United States

Remote

Full-time

Silverblaze is looking for a Technical Support Engineer to join our team!.We are seeking highly skilled and adaptable Full Stack Technical Support Engineer. This role will be an integral part of our...Show moreLast updated: 30+ days ago

Software Support Representative

Executive Information Services, Inc.Georgia, United States

Remote

Full-time

EIS is seeking a Software Support Representative to provide application support to customers that will involve answering complex questions on the function and usage of our products.The successful c...Show moreLast updated: 30+ days ago

(WFH) Customer Support Specialist

Teleperformance-Turbo TaxMartinez, GA, United States

19 hours ago

Job type

Full-time

Remote

Job description

Gig Description

GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.

Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program

Experience / Skills

TEAM / LEADERSHIP SKILLS :

You demonstrate a sincere desire for a quality customer experience

You have a team player attitude

You promote a positive work environment

You thrive in a fast-paced environment and handle change well

You have a collaborative approach to problem solving and like sharing feedback

You understand the value of your individual impact on the team and company's success

TECHNICAL / FUNCTIONAL SKILLS :

You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone

Computer skills : You exhibit an intermediate level of knowledge in the relevant operating systems and software environment

You have experience with software troubleshooting abilities

You know how to modify your communication style to meet customer needs and tone

You possess customer service skills

You are able to simplify and communicate complex ideas to customers

You have the ability to diffuse situations with angry customers

You are comfortable in a training environment that includes watching self-paced training module videos

You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts

You are willing to step-in as needed including answering questions from customers via chat

ANALYTICAL SKILLS :

You are able to research, analyze and determine an appropriate course of action in a variety of situations

You can solve complex problems while exercising good judgment

You have critical thinking and problem solving skills

ORGANIZATIONAL SKILLS :

You demonstrate initiative and the ability to multitask.

You work well under pressure of meeting team productivity goals.

Successful candidates must be willing to meet service level and contact per hour commitments.

You understand and accept schedule adherence in a call center environment

You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue

KNOWLEDGE / BACKGROUND EXPERIENCE :

You are a High School graduate

Preferably, you have basic knowledge of tax laws and tax concepts

Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary

BEHAVIORAL COMPETENCIES

You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.

You are comfortable being on camera with your customers and understand the value of humanizing the interaction

You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships

You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions

You possess active listening skills and know how to ask probing questions to arrive at answers quicker

Operating Hours

Operating Hours : 8am to midnight EST ; Monday to Sunday

Required Minimum Hours : 30 hours per week

Peak Period :

April 9th , 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT

April 15, 2025 : 8am-3am EST / EDT

5 Turbo Bonus Boost per hour.

Applicable to all hours worked from April 9th to 15th.

Service Providers (SPs) must meet the required minimum of 30 hours per week.

Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th

These times may be revised periodically based on business needs

MINIMUM HOURS TO BE WORKED EACH WEEK

You must work a minimum of 30 hours each week on all schedules

Mandatory Requirements

Must reside in the USA

Must have passed background check and pass tech check in order to attend certification.

Must be on camera during certification.

Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.

Service Provider (SP) must have the following Hardware Requirements.

Windows Computer (Mac and Chromebooks are not permitted)

Windows 10 or 11

AMD or Intel Core Series (I3-I9)

At least 8gb of RAM

Webcam

Wired Mouse

USB Headset

Wired Internet Connection

Conflict of Interest

Cannot hold Gigs with Column Tax or any Intuit Vendors

Training Information

Duration

20 Hours

Price

79.99 USD

Course Details