Customer support Jobs in Aurora, IL

National Procurement Support

ALDI is one of the fastest-growing retailers in the nation, and we are charting an aggressive growth course to become the third-largest U.S. grocery retailer by store count. How can you play a part? By joining our Procurement team. The team will engage in the sourcing and tendering of the non-merchandise equipment, fixtures, supplies, services, and displays that support our operations. Helping us grow can translate into a great move for your career. As a National Procurement Support, you will have an exciting opportunity to support the sourcing, procurement, contracting, and supplier relationship management of non-merchandise products and services that support the store and business operations, both nationally and internationally. An ideal candidate will have experience in administrative coordination, project management, procurement of goods and/or services, administrative coordination, and have an educational background in Supply Chain Management or a business-related field. The objective of this role is to bring value to the company through sourcing and category management strategies.

Position Type: Full-Time Starting Wage: $29.75 per hour Wage Increases: Year 2 - $30.75 | Year 3 - $31.75 | Year 4 - $32.75 Work Location: Batavia, IL This role is eligible to participate in ALDI's Hybrid Work Program, which allows remote work up to 3 days per week (i.e., work remotely up to 3 days per week; work in-office at least 2 days per week)

Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation.

• Supports the procurement plan to align with overall sourcing strategy.
• Supports and coordinates the full end-to-end procurement process including market/industry research, preparation and evaluation of requests for proposals (RFPs), coordinating all tests and trials, and implementation of non-merchandise contracts.
• Identifies cost-saving opportunities and process improvements and recommends changes to direct leader.
• Uses procurement levers to reduce total cost of ownership and optimize performance, quality, and service within department categories.
• Analyzes and investigates spend data to aid strategic planning and development for the category. Supports the development of sourcing strategies, market testing, negotiation contract finalization and engages in all other source to contract activity.
• Creates and administers department-specific reporting as required to aid in overall planning and strategy.
• Trains and cross trains with other employees.
• Supports all relevant SAP Ariba system processes and administration, including sourcing functions, contract creation, order catalog creation and maintenance, reporting tools and system user support.
• Facilitates procurement activities in consideration of cost, quality, delivery, and service.
• Collaborates with team members and communicates relevant information to direct leader.
• Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information. Other duties as assigned.

Job-specific Competencies: Knowledge/Skills/Abilities

• Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
• Gives attention to detail and follows instruction.
• Ability to stay organized and multi-task efficiently.
• Ability to work both independently and within a team environment.
• Establishes goals and works toward achievement.
• Effective time management; maximizes productivity.
• Advanced proficiency with SAP Ariba Software.
• Develops and maintains positive relationships with internal and external parties.
• Excellent verbal and written communication.
• Prepares written materials to meet purpose and audience.
• Ability to prioritize and work under strict deadlines.
• Proficient in Microsoft Office Suite with Advanced MS Excel proficiency.

Education and Experience:

• Associate's Degree in Supply Chain Management, Business, Procurement and/or Retail Operations or a related field required.
• A minimum of 2 years of relevant experience required. Or, a combination of education and experience providing equivalent knowledge.

Physical Requirements:

• Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties.
• Regularly required to sit, reach, grasp, stand and move from one area to another.
• Constantly and repeatedly use keyboard/mouse.
• Occasionally required to push, pull, bend, lift and move up to 25 lbs.

Travel:

• Domestic travel required. Up to 25%.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.