Remote Customer support Jobs in Chicago, IL
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Customer support • chicago il
Last updated: 3 days ago
This position is responsible for representing Digital Direction as the main operations contact for our existing and new customer base.The position offers virtual office (remote).Principal Duties an...Show moreLast updated: 30+ days ago
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additiona...Show moreLast updated: 30+ days ago
Job Overview We are looking for a Customer Support Specialist for our team.You should be excellent in verbal and written communication skills for this role.You will be expected to have a thorough k...Show moreLast updated: 30+ days ago
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation – we’re consistently exploring new technologies and tools to be agile.This environment give...Show moreLast updated: 11 days ago
Customer Support Inside Sales Rep Location: Remote Reports to: Tier 1 Customer Support Supervisor About Us Zentro is one of the largest independent internet service providers focused exclusively on...Show moreLast updated: 30+ days ago
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additiona...Show moreLast updated: 30+ days ago
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
AwardSpring is a growing Software as a Service (SaaS) company that partners with colleges and foundations to help them streamline scholarship management, helping students apply for and receive scho...Show moreLast updated: 24 days ago
Travel Customer Support Specialist.This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.Respond promptly ...Show moreLast updated: 3 days ago
Sauna & Steam Customer Support Specialist.Are you a hands?on problem solver with real?world mechanical or construction?related experience? Bathing Brands a national leader in the distribution, inst...Show moreLast updated: 6 days ago
We are looking for a reliable and customer-focused Customer Service Representative (Admin & Office Support) to join our team.This role involves handling customer inquiries while providing essential...Show moreLast updated: 5 days ago
STR Automotive is a growing organization committed to delivering excellent service to our customers.We are looking for a motivated and friendly Customer Service Representative to join our team and ...Show moreLast updated: 24 days ago
Technology and Business consulting services.We are in search of a highly motivated candidate to join our talented Team.Prepare materials for scheduled summer/fall events (print out materials, givea...Show moreLast updated: 6 days ago
We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience.This role focuses on assisting customers with travel-related questions,...Show moreLast updated: 26 days ago
Background in education, tutoring, or mentoring.Proficiency in basic math and reading, strong communication skills, and comfort with virtual collaboration tools.Experience working with adults and t...Show moreLast updated: 19 days ago
Fully Remote | Customer Support Booking Vacations.We are seeking reliable and service-oriented individuals to join our team in a fully remote Customer Support Booking Vacations role.This position f...Show moreLast updated: 9 days ago
Full time position available in well-established real estate office in the Lincoln Park area.We are seeking an energetic, enthusiastic individual with exceptional communication skills to join our t...Show moreLast updated: 30+ days ago
Book loads and enter orders tendered from customers.Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads.Monitor freight in transit and...Show moreLast updated: 3 days ago
Support Administrator to provide office and administrative support to our team.The role involves handling daily administrative tasks, coordinating office activities, maintaining records, and suppor...Show moreLast updated: 24 days ago
Telecommunication Customer Support Specialist
Digital DirectionChicago, Illinois, USFull-time
Customer Support Representative - Work from Home - TurboTax
TurboTaxChicago, IllinoisRemote
Full-time
Customer Support Specialist
Sonoma Construction, LLCChicago, IL, United StatesFull-time
B2B Customer Support - Technical Analyst
TransUnion LLCWest Adams St,ChicagoFull-time
Customer Support Inside Sales Rep
ZentroChicago, IL, USFull-time
Quick Apply
Remote Entry-Level Customer Support – No Experience Required
Turbotax USAWest Chicago, IllinoisRemote
Full-time
WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour
GL1Chicago, IllinoisRemote
Part-time +1
Customer Support Specialist
AwardSpringChicago, Illinois, United StatesFull-time
Travel Customer Support Specialist
Kopp TravelsChicago, Illinois, United StatesRemote
Part-time
Quick Apply
- Promoted
Sauna & Steam Customer Support Specialist
BATHING BRANDS INCCicero, IL, United StatesFull-time
Customer Service Rep (Admin & Office Support)
IMPORT MOTOWERKSChicago, IL, USFull-time
Customer Service Representative (Office and Administrative Support)
STR AutomotiveChicago, IL, USFull-time
- Promoted
Event Support
AmpcusChicago, IL, United StatesFull-time
Customer Service Coordinator – Travel Support
Enchanted Horizons TravelChicago, Illinois, United StatesRemote
Full-time +1
Quick Apply
- Promoted
GED Support
Rebecca Everlene Trust CompanyChicago, IL, United StatesFull-time
Fully Remote | Customer Support – Booking Vacations
Destination KnotChicago, Illinois, United States, 60601Remote
Full-time
Administrative Support
REAL 10 LLCChicago, IL, USFull-time
Part-Time Customer Experience Support
J.B. Hunt Transport, Inc.Chicago, ILFull-time +1
Support Administrator (Office and Administrative Support)
Circle K Stores Inc.Chicago, IL, USFull-time
The average salary range is between $ 33,150 and $ 65,000 year , with the average salary hovering around $ 40,400 year .
- vascular surgeon (from $ 325,000 to $ 525,000 year)
- private banker (from $ 54,250 to $ 500,000 year)
- orthopedic surgeon (from $ 43,750 to $ 437,500 year)
- dermatologist (from $ 50,000 to $ 437,500 year)
- interventional radiologist (from $ 108,144 to $ 431,853 year)
- diagnostic radiologist (from $ 24,000 to $ 418,650 year)
- emergency medicine physician (from $ 49,482 to $ 395,500 year)
- surgeon (from $ 40,000 to $ 385,000 year)
- human resource consultant (from $ 92,500 to $ 375,000 year)
- human resources consultant (from $ 92,500 to $ 375,000 year)
- Norwalk, CA (from $ 39,364 to $ 192,400 year)
- Sunnyvale, CA (from $ 43,631 to $ 134,000 year)
- Santa Clara, CA (from $ 39,000 to $ 112,146 year)
- Santa Clarita, CA (from $ 39,000 to $ 112,000 year)
- Santa Ana, CA (from $ 38,007 to $ 108,127 year)
- Victorville, CA (from $ 40,984 to $ 107,000 year)
- Everett, WA (from $ 39,000 to $ 106,965 year)
- Springfield, IL (from $ 29,250 to $ 105,300 year)
- Fargo, ND (from $ 32,175 to $ 101,200 year)
- Alexandria, VA (from $ 33,150 to $ 100,000 year)
The average salary range is between $ 31,170 and $ 52,554 year , with the average salary hovering around $ 36,036 year .
Telecommunication Customer Support Specialist
Digital DirectionChicago, Illinois, US30+ days ago
Job type
- Full-time
Job description
This position is responsible for representing Digital Direction as the main operations contact for our existing and new customer base. The position offers virtual office (remote).
Principal Duties and Responsibilities:
- Minimum of 10+ years Telecom operations experience in customer service
- Candidate should be self-managed and driven
- Responsible for the operational daily management of telecommunications including;
- Customer inventory
- Order management
- Contract management and administration
- Trouble tickets- high-level of product knowledge needed to trouble shoot with the customer and carriers for quick resolution
- Escalations
- Billing issues
- Project coordination of customer moves, adds, change, and disconnect orders
- Voice and data migrations
- Ability to maintain positive customer and internal relationships
- Must have superior skills in communication and issue resolution
- Candidate must possess a high understanding of Telecom contracts
- Background in managing legacy telco products including; POTS, PBX, DSL, ISDN BRI and PRI, MPLS, SONET, DS1, DS3, Digitally Trunked T1, and Centrex.
- Background in managing and ordering SD-WAN, SIP, UCaaS, CCaaS, and other Cloud technologies
- Ability to understand, analyze and explain Telco USOCs on CSRs
- You must be able to review telecom order packages, submit to carrier, then manage project through installation
- Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, as well as other telecommunications companies
- Build inventory records utilizing CSRs
Review of Daily Responsibilities:
Manage and support Customers – New Orders, MAC Orders, Move Orders, Complex Orders and Disconnect Orders, Billing Ticket resolution, Trouble Ticket Resolution, Escalate and Monitor Outages, Project Manage All orders through completion.
Review of Qualifications:
- 10+ years of high-level experience in a related field operations within a telecommunications company
- Must have excellent customer service skills and interpersonal skills
- Must have advanced level skills in MS Office with a focus on Excel
- Ability to work under pressure and to multi-task
- Proactive, self-motivated, and determined attitude
- Customer focused with an eagerness to engage when issues are encountered