Talent.com

Customer support Jobs in Columbus, OH

Create a job alert for this search

Customer support • columbus oh

Last updated: 2 days ago
IT Customer Support

IT Customer Support

Tailored ManagementColumbus, OH, United States
Full-time
Location : 4343 Easton Commons, Columbus, Oh 43219 ONSITE.Shifts Vary : 6 AM - 8 PM Local Time.Contract Extension or Conversion to FTE based on Performance, Attendance and Business Need •.This is a gr...Show moreLast updated: 30+ days ago
  • Promoted
Customer Supply Chain Support

Customer Supply Chain Support

Columbus StaffingColumbus, OH, US
Part-time
Working as Part-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business.This...Show moreLast updated: 30+ days ago
  • Promoted
CPC Processor Customer Support

CPC Processor Customer Support

Ohio StaffingColumbus, OH, US
Full-time
Datavant is a data platform company and the world's leader in health data exchange.Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format....Show moreLast updated: 30+ days ago
Banking Customer Support

Banking Customer Support

Veterans SourcingColumbus, OH, US
Full-time
Handle incoming calls from clients regarding Brokerage accounts and related services.Provide functional support for : .General account inquiries and financial service questions.Ensure accuracy and ef...Show moreLast updated: 30+ days ago
Customer Support

Customer Support

ApTaskColumbus, OH, United States
Full-time
Engage internal clients via both inbound and outbound phone calls.Act as initial and ongoing support during account opening and lifecycle of account. Providing world-class service to internal client...Show moreLast updated: 15 days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

Employment Solutions OhioColumbus, Ohio Metropolitan Area, United States
Full-time
We are looking for a Customer Service Representative to join a local, growing Industrial Supply team! We need an enthusiastic individual who can assist with addressing clients needs.This role will ...Show moreLast updated: 9 days ago
Customer Support Specialist

Customer Support Specialist

Phaxis LLCColumbus, OH, United States
Full-time
Preference For 1 Of The Following Criteria : .Previous contact center experience.Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Client account...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Associate - Hybrid

Customer Support Associate - Hybrid

Compass Experience LabsColumbus, OH, US
Full-time
Customer Service Representative.Location : Columbus Ohio hybrid model both working from home and on-site, at the Corporate office. Are you ready to join a fun and engaging workplace that encourages y...Show moreLast updated: 30+ days ago
Customer Support Representative

Customer Support Representative

RevvityColumbus, Ohio
Full-time +1
Join Revvity's dynamic Reproductive Diagnostic Software Services Team and launch your career in healthcare technology while making a meaningful impact as a. Customer Service Representative.You'll re...Show moreLast updated: 30+ days ago
Banking Customer support

Banking Customer support

Veterans Sourcing Group LLCColumbus, OH, United States
Full-time
Job Title- Banking Customer support.Client Support & Inquiry Resolution : .Handle incoming phone calls related to a wide range of service inquiries on brokerage accounts, including cash management, o...Show moreLast updated: 26 days ago
  • Promoted
Customer Support Representative

Customer Support Representative

Hired by MatrixColumbus, OH, US
Full-time
Customer Service Representative.At-a-glance : Are you ready to build your career by joining a global financial institution? If so, our client is hiring a customer service representative! Position ty...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

DawsonColumbus, OH, US
Full-time
Why You’ll Love This Job : .After being hired on, the following benefits are offered : .Multiple medical plans including HSA availability with company contributions. Company paid disability and li...Show moreLast updated: 30+ days ago
  • Promoted
CPC Processor Customer Support

CPC Processor Customer Support

Veterans StaffingColumbus, OH, US
Full-time
Datavant Remote Call Center Position.Datavant is a data platform company and the world's leader in health data exchange.Our vision is that every healthcare decision is powered by the right data, at...Show moreLast updated: 30+ days ago
Banking Customer support

Banking Customer support

C&L GroupColumbus, OH, US
Full-time
Job Title- Banking Customer support.Client Support & Inquiry Resolution : .Handle incoming phone calls related to a wide range of service inquiries on brokerage accounts, including cash management, o...Show moreLast updated: 30+ days ago
  • Promoted
French Customer Support

French Customer Support

SpeakitColumbus, OH, US
Full-time
Are you ready to be part of a leading global automotive company that designs, manufactures and distributes some of the most renowned vehicle brands? We are looking for fluent French speakers to joi...Show moreLast updated: 30+ days ago
  • Promoted
Remote Customer Support Associate

Remote Customer Support Associate

TurboTaxColumbus, Ohio
Remote
Full-time
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...Show moreLast updated: 4 days ago
Customer Support Analyst

Customer Support Analyst

Valsoft CorporationColumbus, OH, US
Full-time
Quick Apply
Cott Systems is looking for a Customer Support Analyst to join our team in Columbus OH.We're an established software and services company focused on supporting local governments across the U.Cott S...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Engineer

Customer Support Engineer

VirtualVocationsColumbus, Ohio, United States
Full-time
A company is looking for a Customer Support Engineer.Key Responsibilities Triage and resolve incoming support calls and trouble tickets Debug and research root causes using log files and system ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Associate (Remote)

Customer Support Associate (Remote)

Scale AIColumbus, Ohio, United States
Remote
Full-time
Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission. Outlier is committed to improving the intelli...Show moreLast updated: 2 days ago
People also ask
IT Customer Support

IT Customer Support

Tailored ManagementColumbus, OH, United States
30+ days ago
Job type
  • Full-time
Job description

Title : IT Customer Support

Location : 4343 Easton Commons, Columbus, Oh 43219 ONSITE

Pay Rate : $24.00 / HR

Shifts Vary : 6 AM - 8 PM Local Time

Contract Length : 12 months

  • Contract Extension or Conversion to FTE based on Performance, Attendance and Business Need

This is a great opportunity to join a leading financial and wealth management organization that offers room for growth and advancement!

  • Responsible for high quality end-user technical support, related to enterprise software and hardware
  • An understanding of technology and the ability to apply that knowledge to support all existing systems

    Provides investigation, diagnosis, resolution and recovery for hardware / software problems

    Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment

    Summary :

    The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call / chat ticketing system. The ideal candidate will demonstrate expertise in troubleshooting, multitasking, and using knowledge base tools to drive high first-contact resolution rates. This role also contributes to continuous improvement by identifying opportunities to streamline or automate processes.

    Key Responsibilities :

    Customer Support :

  • Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset.
  • Build trust and rapport with end users by demonstrating active listening, advocacy, and clear communication.
  • Resolve issues or escalate appropriately while managing customer expectations.
  • Maintain composure and professionalism in high-pressure and difficult situations.
  • Deliver a consistent and positive customer experience across all interactions.
  • Communication & Documentation :

  • Clearly document all support interactions in the ticketing system, including problem details, troubleshooting steps, and resolution.
  • Produce accurate, detailed documentation consumable by other agents, end users, and escalation teams.
  • Use proper netiquette and tone to ensure effective communication, especially in written chat interactions.
  • Communicate ticket status, next steps, and resolutions to users promptly.
  • Technical Troubleshooting & Resolution :

  • Provide high-quality technical support for enterprise software, hardware, peripherals, and infrastructure components.
  • Perform incident assessment, triage, research, training / education, resolution, and recovery.
  • Use diagnostic tools and system knowledge to troubleshoot and resolve problems effectively.
  • Install, modify, clean, or repair hardware and software as required.
  • Leverage both the chat and call platforms efficiently while handling multiple requests concurrently.
  • Additional Expectations :

  • Demonstrates flexibility and willingness to voluntarily support variable shifts including but not limited to : Holidays, Overtime, Shift change, and weekends.
  • Continuously seek opportunities for self-improvement and operational efficiency.
  • Qualifications :

  • High school diploma or GED required.
  • Preferred : 2-5 years of demonstrated customer support experience via phone and chat, or equivalent combination of education and experience.
  • Strong Interpersonal skills, empathy, active listening, and the ability to communicate clearly and professional in a fast-paced environment are essential.
  • Excellent customer service and communication skills (written and verbal).
  • Strong problem-solving and critical-thinking abilities.
  • Self-motivated with the ability to work independently and prioritize tasks under pressure.
  • Technical aptitude with the ability to learn and support a broad range of IT systems and applications.
  • Proficient in fundamental computer skills, including typing, email communication, and navigating Windows-based systems.
  • Should you accept an offer for an opportunity with this client, we do require a background check, fingerprinting, employment verification for the past 7 years and verification for your highest level of education completed. You may be required to provide documentation such as the staffing agency name(s), IRS Wage and Income Transcripts, or your diploma to help us verify this information.

    #TMCS