Customer support Jobs in Durham, NC
Last updated: 16 hours ago
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year.
A big part of our success comes from our customers' positive experiences...Show moreLast updated: 16 hours ago)
The Customer Technical Support Specialist will have a broad knowledge of Internet technology, software applications and or computer hardware and a strong desire to provide outstanding customer supp...Show moreLast updated: 3 days ago
About Navy Hospital Corpsmen provide treatment for thousands of Sailors and Marines, using quick thinking to help keep them fit and ready to serve at the best of their abilities.They may : Assist Na...Show moreLast updated: 2 days ago
Do you enjoy actively engaging and supporting internal and external customers? Pearson VUE is hiring Customer Service Administrators to join us as Licensing Specialists.
These Customer Service Admin...Show moreLast updated: 4 days ago)
MUST HAVE DENTAL OR MEDICAL EXPERIENCE • •.The Dental / Medical Customer Support Representative will be working in a fast-paced environment where they will be expected to display strong customer servic...Show moreLast updated: 16 hours ago
A Customer Support Specialist, or CSS, will act as a liaison, provide product and services information, answer questions, and resolve with accuracy and efficiency any emerging problems that our cus...Show moreLast updated: 30+ days ago
EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agent...Show moreLast updated: 3 days ago
Are you ready for a career and not just a job? Are you looking to build a business that earns you system generated income? Are you looking for a proven turnkey system that delivers consistent...Show moreLast updated: 30+ days ago
This Is a Remote Opportunity! Customer Support Specialist – Travel Bookings for Hotels, Cruises, Theme Parks, and Resorts Are you passionate about travel and have a keen eye for detail? We...Show moreLast updated: 7 days ago
Technical Support / Customer Service Representative.Remote) works from home and interfaces with customers via inbound / outbound calls and / or via the Internet.
This position provides customer service ...Show moreLast updated: 30+ days ago
The candidate should be able to apply engineering principles in-order to problem-solve and drive projects to successful completion within defined timelines.
The ability to manage multiple projects a...Show moreLast updated: 30+ days ago
Click both links below - 1 is a PDF to download, 1 is a link about Omni!.Gig Contract Overview - Click to download & review BEFORE starting your registration (SAVE THIS DOCUMENT!!).Omni Platform Ov...Show moreLast updated: 16 hours ago
The Customer Technical Support Specialist will have a broad knowledge of Internet technology, software applications and or computer hardware and a strong desire to provide outstanding customer supp...Show moreLast updated: 2 days ago
Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department.
Supports the Store Support Team Leader and Associate Team Leader(s) to en...Show moreLast updated: 30+ days ago
Aspida is a tech-driven, nimble insurance carrier.Backed by Ares Management Corporation, a leading global alternative asset manager, we offer simple and secure retirement solutions and annuity prod...Show moreLast updated: 12 days ago
- Promoted
- New!
CUSTOMER SUPPORT SPECIALIST
Teleperformance-Turbo TaxNC, United StatesFull-time
Customer Technical Support Specialist
Copyright Clearance Center (CCC)Durham, NC, US$50,000.00–$55,000.00 yearly
Full-time
Inside Sales and Customer Support
MLS Technologies Inc.Durham, NC North Carolina into a multifaceted entity, encompassing manufacturing, distribution, and contracting operations, with a global reach spanning over thirty countries.
Chemical Research, Development an...Show moreLast updated: 13 days ago
- Promoted
Medical Support
US NavyDurham, North Carolina, USFull-time
- Promoted
Part Time Customer Service Operations Support Administrator
PearsonDurham, NC, United States$17.75 hourly
Part-time
Inside Sales and Customer Support
Recruiting Engine (MLS)Durham, NC, US About the CompanyNorth Carolina into a multifaceted entity, encompassing manufacturing, distribution, and contracting operations, with a global reach spanning over thirty countries.Chemical Researc...Show moreLast updated: 13 days ago
- Promoted
- New!
DENTAL / MEDICAL CUSTOMER SUPPORT REPRESENTATIVE
Carolinas Center for Oral & Facial SurgeryNC, United StatesFull-time
Customer Support Specialist
Mac Papers and PackagingRaleigh, NC, Morrisville, NC, USFull-time
- Promoted
Inforce Customer Support Agent (Life)
EquiTrustDurham, NC, United StatesFull-time
- Promoted
Entry Level Customer Support Associate
Compass Point InnovationsChapel Hill, NC, United States WE ARE HIRING A SPIRITED Entry Level Customer Support Associate TO JOIN OUR TEAM!.Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we a...Show moreLast updated: 9 days ago
Customer Service & Sales Support - REMOTE
Symmetry Financial Group - Gary UyemuraDurham, NC, US$100,000.00 yearly
Remote
Quick Apply
Remote-Customer Support Specialist – Travel Bookings
Jewels Travel DestinationsNC, USRemote
Quick Apply
Technical Support / Customer Service Representative (Remote)
ConcentrixUSA, NC, Work, at, HomeRemote
Full-time
MS&T Engineer I- Downstream (Customer Support Focus)
KBI BiopharmaDurham, NC, USAFull-time
- Promoted
- New!
ON-DEMAND CERTIFICATION - CUSTOMER SUPPORT! $17 / HOUR - START 3 / 25 / 25!
Omni Interactions, Inc.NC, United States$17.00 hourly
Full-time
- Promoted
Customer Technical Support Specialist
Copyright Clearance CenterDurham, NC, US$50,000.00–$55,000.00 yearly
Full-time
Customer Service Supervisor (Front End Support) - Full Time
Whole Foods MarketChapel Hill, NCFull-time
- Promoted
Support Engineer
Aspida Financial Services LLCDurham, NC, USFull-time
- Promoted
WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour
GL1Durham, North Carolina Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
CUSTOMER SUPPORT SPECIALIST
Teleperformance-Turbo TaxNC, United States16 hours ago
Job type
- Full-time
Job descriptionYou demonstrate a sincere desire for a quality customer experience You have a team player attitude You promote a positive work environment You thrive in a fast-paced environment and handle change well You have a collaborative approach to problem solving and like sharing feedback You understand the value of your individual impact on the team and company's success You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone Computer skills : You exhibit an intermediate level of knowledge in the relevant operating systems and software environment You have experience with software troubleshooting abilities You know how to modify your communication style to meet customer needs and tone You possess customer service skills You are able to simplify and communicate complex ideas to customers You have the ability to diffuse situations with angry customers You are comfortable in a training environment that includes watching self-paced training module videos You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts You are willing to step-in as needed including answering questions from customers via chat You are able to research, analyze and determine an appropriate course of action in a variety of situations You can solve complex problems while exercising good judgment You have critical thinking and problem solving skills You demonstrate initiative and the ability to multitask. You work well under pressure of meeting team productivity goals. Successful candidates must be willing to meet service level and contact per hour commitments. You understand and accept schedule adherence in a call center environment You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue You are a High School graduate Preferably, you have basic knowledge of tax laws and tax concepts Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed. You are comfortable being on camera with your customers and understand the value of humanizing the interaction You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions You possess active listening skills and know how to ask probing questions to arrive at answers quicker Operating Hours : 8am to midnight EST ; Monday to Sunday Required Minimum Hours : 30 hours per week Peak Period : April 9th, 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT April 15, 2025 : 8am-3am EST / EDT 5 Turbo Bonus Boost per hour. Applicable to all hours worked from April 9th to 15th. Service Providers (SPs) must meet the required minimum of 30 hours per week. Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th These times may be revised periodically based on business needs Must reside in the USA Must have passed background check and pass tech check in order to attend certification. Must be on camera during certification. Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program. Service Provider (SP) must have the following Hardware Requirements. Windows Computer (Mac and Chromebooks are not permitted) Windows 10 or 11 AMD or Intel Core Series (I3-I9) At least 8gb of RAM Webcam Wired Mouse USB Headset Wired Internet Connection Cannot hold Gigs with Column Tax or any Intuit Vendors
Gig Description
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers' positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.
- Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program
Experience / Skills
TEAM / LEADERSHIP SKILLS :
TECHNICAL / FUNCTIONAL SKILLS :
ANALYTICAL SKILLS :
ORGANIZATIONAL SKILLS :
KNOWLEDGE / BACKGROUND EXPERIENCE :
BEHAVIORAL COMPETENCIES
Operating Hours
MINIMUM HOURS TO BE WORKED EACH WEEK
You must work a minimum of 30 hours each week on all schedules
Mandatory Requirements
Conflict of Interest
Training Information
Duration
20 Hours
Price
79.99 USD
Course Details