Talent.com

Remote Customer support Jobs in Independence, MO

Create a job alert for this search

Customer support • independence mo

Last updated: 5 hours ago
  • Promoted
Customer Support Specialist - Treasury

Customer Support Specialist - Treasury

Commerce BankKansas City, MO, US
Full-time
Commerce Bank Technical Support Specialist.Building a career here is more than just steps on a ladder.It's about helping people find financial safety and success, helping businesses thrive, and mak...Show moreLast updated: 11 days ago
  • Promoted
Customer Support Specialist with Hebrew and English

Customer Support Specialist with Hebrew and English

FoundeverKansas City, MO, US
Full-time
Customer Support Specialist With Hebrew And English.Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best ex...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Customer Support Representative

Customer Support Representative

Missouri StaffingKansas City, MO, US
Full-time
This role includes responsibility for providing prompt, professional, and courteous customer service as well as resolving complex customer issues for service notifications.This individual is respon...Show moreLast updated: 18 hours ago
  • Promoted
Internal Job Customer Support Specialist

Internal Job Customer Support Specialist

Great Day ImprovementsKansas City, MO, US
Full-time
Champion Window - Customer Support Specialist.As a Customer Support Specialist, you will work with customer support concerns, including scheduling warranty appointments, ordering parts, and maintai...Show moreLast updated: 30+ days ago
  • Promoted
Norwegian Customer Support Consultant

Norwegian Customer Support Consultant

SpeakitKansas City, MO, US
Full-time
Job Opportunity / h2pAre you a fluent Norwegian speaker with strong communication skills in English? / ppLive the unique experience of living in a Greek island, while working with one of the worlds lar...Show moreLast updated: 30+ days ago
Customer Support Coordinator / Dispatcher (Administrative Support, Scheduling, Dispatch)

Customer Support Coordinator / Dispatcher (Administrative Support, Scheduling, Dispatch)

Watchmen Security ServicesKansas City, MO, US
Full-time
Customer Support Coordinator / Dispatcher (Administrative Support, Scheduling, Dispatch).Raytown, Missouri (On-Site, In Person). Full-Time | Monday–Friday, 8 : 00 AM – 5 : 00 PM.Watchmen Sec...Show moreLast updated: 12 days ago
  • Promoted
Customer Support Representative - Work from Home - TurboTax

Customer Support Representative - Work from Home - TurboTax

TurboTaxIndependence, Missouri
Remote
Full-time
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...Show moreLast updated: 4 days ago
Customer Service Representative (Multi Branch Support)

Customer Service Representative (Multi Branch Support)

Security FinanceRaytown, MO, US
Full-time
Are you looking for an opportunity to learn a.Do you want multiple opportunities to.Do you want to work in an open,.You’re the first face customers see and the most important memory, because you’ll...Show moreLast updated: 30+ days ago
  • Promoted
Store Support

Store Support

Home Depot (Retail)Kansas City, MO, US
Full-time
Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...Show moreLast updated: 30+ days ago
Customer Support Manager

Customer Support Manager

VirtualVocationsKansas City, Missouri, United States
Full-time
A company is looking for a Manager, Customer Support for the AMER region.Key Responsibilities Lead and develop a team of Customer Support Specialists and Engineers, ensuring high-quality support ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist I

Customer Support Specialist I

MID-WEST WHOLESALE HARDWARE INCKansas City, MO, US
Full-time
Banner Solutions is more than a typical door hardware distributor – we’re obsessed with making our customers’ jobs easier through inventory availability, product findability, and ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

Catch Vibe VoiceKansas City, MO, US
Full-time
We work closely with internal teams and external partners to ensure our brand voice is professional, aligned, and effective across all touchpoints. Our culture values collaboration, accountability, ...Show moreLast updated: 3 days ago
  • Promoted
  • New!
Customer Support Manager

Customer Support Manager

Elevare BrandingKansas City, MO, United States
Full-time
We are seeking a motivated and organized.This role requires a proactive leader who can optimize workflows, train and guide team members, and maintain the quality of our service standards.Supervise ...Show moreLast updated: 18 hours ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

KegmilKansas City, MO, US
Full-time
About Kegmil : Kegmil is a holistic solution provider of mission-critical Enterprise Systems, with a spike in Field Service Management software-as-a-service. We are a global team serving internationa...Show moreLast updated: 11 days ago
Customer Support Representative

Customer Support Representative

IQVIAKansas City, MO, United States
Part-time
This role includes responsibility for providing prompt, professional and courteous customer service as well as resolving complex customer issues for service notifications.This individual is respons...Show moreLast updated: 4 days ago
Service Writer / Customer Support Representative

Service Writer / Customer Support Representative

Clarke Power Services, Inc.Kansas City, MO, United States
Full-time
Parts & Service Customer Support Representative Join to apply for the.Parts & Service Customer Support Representative.Do you have experience working with diesel engines, parts and service? Do you h...Show moreLast updated: 18 days ago
  • Promoted
Amazon Customer Support and Operations Specialist

Amazon Customer Support and Operations Specialist

DreamHireKansas City, MO, US
Full-time
Amazon Customer Support And Operations Specialist.We are looking for a detail-oriented and proactive Amazon Customer Support and Operations Specialist to join our team. In this role, you will be res...Show moreLast updated: 30+ days ago
  • New!
Service Writer & Customer Support : Parts & Invoicing

Service Writer & Customer Support : Parts & Invoicing

Clarke Power ServicesKansas City, MO, United States
Full-time
A leading service provider in Kansas City seeks a Service Writer / Customer Support Representative to enhance customer relations and manage service needs. You will utilize computer systems for order...Show moreLast updated: 5 hours ago
  • Promoted
Support Specialist

Support Specialist

JanuaryKansas City, MO, US
Full-time
At January, we bring humanity to consumer finance.Using data intelligence, we create trust and deliver better outcomes for consumers and creditors alike. Our mission is simple : expand access to cred...Show moreLast updated: 30+ days ago
People also ask
Customer Support Specialist - Treasury

Customer Support Specialist - Treasury

Commerce BankKansas City, MO, US
11 days ago
Job type
  • Full-time
Job description

Commerce Bank Technical Support Specialist

Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.

Compensation Range : Hourly : $20.90 - $26.90 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to perform technical system support for all Commercial activities that cross department boundaries within the Operations Division. This role will take corrective measures to resolve customer problems and provide "hotline" training support for Network and Mainframe computer systems serviced by Treasury Services Operations and other Operational departments.

Essential Functions

  • Assist with low to medium complexity resolution issues with heightened customer focus
  • Answer inbound phone calls from customers and third parties
  • Open, review, and resolve cases through case management
  • Process account maintenances through various applications
  • Provide a high level of customer service through various communication channels and meet accuracy and timeliness measures
  • Adapt communication style based on engagement and audience
  • Research and determine next action steps to resolving inquiries
  • Resolve customer questions or concerns promptly
  • Document inquiries in Salesforce case management system (Insight 360)
  • Provide technical support for enhanced security password resets
  • Provide new customers with technical assistance with Commerce Connections and connecting applications
  • Review, verify, and escalate missing data and data files with the appropriate department
  • Resolve customer issues with Clover point of sale hardware and platform
  • Assist callers with debit / credit card reissue through TSYS mainframe, and TCI platform
  • Perform other duties as assigned

Work Schedule

  • Multiple 1st shift schedules between 7 am - 6 pm Monday - Friday (specific start time / end time may vary as shifts are staggered)
  • Knowledge, Skills & Abilities Required

  • Basic knowledge of bank operations
  • Excellent customer service skills
  • Ability to learn new processes quickly and critical thinking skills
  • Ability to learn and understand extended Commerce systems, platforms, and products
  • Ability to work off-shifts as necessary
  • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
  • Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
  • Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook
  • Education & Experience

  • Associate's degree or equivalent combination of education and experience required
  • 1+ year financial services or banking experience required
  • 1+ years customer service experience in call center or relationship management required
  • Financial services experience with Wires, ACH system(s) preferred
  • The candidate selected for this position may be eligible for the following employment benefits : employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.

    Location : 922 Walnut St, Kansas City, Missouri 64106