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Remote Customer support Jobs in Kansas City, KS

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Customer support • kansas city ks

Last updated: 1 day ago

Customer Support Specialist

City LifestyleKansas City,, MO, US
Full-time
Quick Apply

City Lifestyle is a luxury publishing company headquartered in downtown Kansas City, MO that publishes monthly magazines in a franchise model created exclusively for and about the residents of affl... Show more

Fraud Specialist/ Customer Support

Sunrise SystemsShawnee Mission, Kansas, United States
Full-time
Quick Apply

Fraud Specialist/Fraud Operations Specialist I.Duration: 06 Months On Contract.At least 1 year relevant experience required.Conduct in depth analysis and/or investigations to identify and manage fr... Show more

Remote Customer Support - Medical Transportation Client

Arise Virtual SolutionsKansas City, Missouri
Remote
Full-time

Work From Home: Support a Medical Transportation Client Through the Arise® Platform.Interested in earning extra income without leaving your home? The Arise® Platform connects you with remote custom... Show more

Travel Support Coordinator

Traveling with TashaKansas City, MO, United States
Full-time

We are hiring a Customer Relations Specialist to support clients with travel planning and booking services.In this role, you will assist clients in exploring travel options, coordinating reservatio... Show more

Customer Support Associate

TradeJobsWorkforce64150 Riverside, MO, US
Full-time

We’re looking for a Customer Support Associate to support the preparation and delivery of goods or services, coordinate tasks to ensure deadlines are met, and follow safety procedures and company p... Show more

 • Promoted

Customer Support Specialist – Remote

JbnetworkingKansas City, Missouri, United States
Remote
Full-time
Quick Apply

We are seeking an organized and solutions-focused.This remote role requires strong communication skills, attention to detail, and the ability to provide helpful and professional assistance througho... Show more

Application Support Engineer

Intellectt INCKansas City, KS, United States
Full-time
Quick Apply

Hi </b></div> <div><br /> <b>Hope you are doing good,</b></div> <div><br /> <b>My name is Ayaan, and I'm a Senior Recruiter at Inte... Show more

Customer Service Support Supervisor - Midwest Extended

US EngineeringKansas City, MO, United States
$68,000.00–$95,000.00 yearly
Full-time

Customer Service Support Supervisor.Do you believe no challenge is too complex to solve? You'll fit right in at U.We deliver award-winning mechanical contracting, construction, service, and mainten... Show more

WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

GL1Gladstone, Missouri
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Desktop Support Specialist

KC CARE Health CenterKansas City, MO, US
Full-time

POSITION SUMMARY The Desktop Support Technician will provide technical assistance and support for incoming internal employee queries and issues related to computer systems, software, and hardware.T... Show more

Customer Support & Operations Supervisor

Multivac USA Inc.Kansas City, MO, US
Full-time

Our Customer Support & Operations Supervisor provides daily supervision, training, and guidance to the parts specialist team, acting as first-line escalation point for parts specialists,.This posit... Show more

Client Intake Specialist (Customer Support)

DiPasquale MooreKansas City, MO, US
$40,000.00 yearly
Full-time
Quick Apply

We are excited to grow our customer support team!  If you are looking for a competitive base salary, plus the opportunity to earn an impact based bonus you’ll want to read on.And, we hav... Show more

Work From Home Customer Support Agent – Flexible Schedule

Turbotax USAKansas City, Missouri
$24.00 hourly
Remote
Full-time

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more

Remote Customer Support / Success Professionals - AI Trainer ($80-$160 per hour)

MercorShawnee, Kansas, US
Remote
Full-time

Overview** We are hiring **Customer Support / Success** professionals with experience in customer support, service delivery, or customer success roles.In this role, you will review, assess, and pro... Show more

Technical Field Support

GreenEarth CleaningKansas City, MO
Full-time

The global leader in eco-friendly dry cleaning solutions is seeking candidates to join our expanding Technical division.Selected team members will perform the following duties:.Represent our brand ... Show more

Remote Customer Support Representative

Traveling with MchailaKansas, Kansas, United States
Remote
Part-time
Quick Apply

We are looking for dependable and service-driven individuals to join our team as Remote Customer Support Representative.In this role, you will play a key part in assisting clients with questions, c... Show more

Email Support Specialist | Customer Service & Technical Support

Qureos IncKansas City, United States
Full-time

As an Email Support Specialist, you will be an integral part of our customer service team, ensuring that our clients receive timely and effective support through email communication.In this full-ti... Show more

FRFS Senior/Lead Customer Support Specialist

Federal Reserve Bank (FRB)Kansas City, US
Full-time +1

Company Federal Reserve Bank of Kansas City Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire® ... Show more

Customer Support Representative - Work from Home - TurboTax

TurboTaxShawnee, Kansas
$24.00 hourly
Remote
Full-time

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more

Contract Support Analyst

AA2ITKansas City, MO, United States
$25.00–$29.00 hourly
Full-time

Title: Contract Support Analyst.Location: 1 Nassau Circle, Kansas City.Resource's typical working day:.Manage AR/AP transactions: Process incoming and outgoing payments, ensure accurate and timely ... Show more

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Customer Support Specialist

Customer Support Specialist

City LifestyleKansas City,, MO, US
2 days ago
Job type
  • Full-time
  • Quick Apply
Job description

City Lifestyle is a luxury publishing company headquartered in downtown Kansas City, MO that publishes monthly magazines in a franchise model created exclusively for and about the residents of affluent communities across the country. We looking for a Customer Support Specialist to provide exceptional day-to-day support to our network of Publishers. This role is a key resource for helping Publishers navigate questions, resolve issues, manage customer accounts, and effectively use City Lifestyles systems and services.


The ideal candidate is a proactive problem solver who communicates well, stays organized in a fast-paced environment, and enjoys helping others. Youll work closely with Publishers and internal teams to resolve immediate issues while also identifying recurring problems and developing solutions that improve the overall customer experience.


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Life Insurance

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Mon-Fri Schedule

Hands on Training


Responsibilities

  • Provide timely, professional, and courteous support to City Lifestyle Publishers through tickets, email, and phone.
  • Prioritize and resolve support tickets based on urgency, deadlines, and impact.
  • Follow up on transferred and pending tickets to ensure thorough service and keep the original sender informed of progress.
  • Assist Publishers with questions related to billing, contracts, advertising, editorial content, magazine production, print, and distribution.
  • Help Publishers troubleshoot issues with City Lifestyle systems, including CRM, CityLifestyle.com, and investigate complaints before escalating them to the Development team.
  • Provide immediate problem-solving support while educating Publishers on company systems, processes, products, and services.
  • Make administrative updates and revisions to customer accounts, including:
  • Processing payments, refunds, payment-method changes, and ACH payments.
  • Pausing and rescheduling advertising insertions when requested.
  • Processing contract changes, including changes to advertising sizes or placements.
  • Managing ad placements on client contracts.
  • Forward appropriate customer inquiries and community member tickets to Publishers.
  • Assist community members who request removal of their address from a publication.
  • Communicate content policy decisions and updates in accordance with company guidelines.
  • Make phone calls to professionally and amicably resolve escalated requests or issues.
  • Recognize recurring issues, investigate root causes, and develop long-term solutions to improve processes and reduce repeat requests.
  • Consistently look for ways to simplify processes and enhance the experience for our Publishers and customers.
  • Participate in onsite company and cultural activities as requested.


What We're Looking For:

  • Strong verbal and written communication skills with a natural ability to build positive relationships.
  • A customer-first mindset and genuine desire to help others.
  • Strong organizational and time-management skills with excellent attention to detail.
  • Ability to prioritize multiple requests and meet time-sensitive deadlines.
  • A proactive, self-motivated approach to problem solving.
  • Ability to learn new systems and processes quickly.
  • Comfort working in a fast-paced, rapidly growing company where priorities may evolve.
  • Ability to receive and apply constructive feedback.
  • Strong judgment and the ability to know when to independently solve a problem versus escalate it.


Requirement

  • Previous customer service experience is helpful but not required.
  • Degree or education in Communications or a related field is a plus.
  • Full-time, onsite position.
  • No travel required.
  • Ability to sit or stand for extended periods while working at a computer.